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Reviews of Oyama Guest House Kyoto

2 out of 5
Oyama Guest House Kyoto
31-7 Miyanogo-cho, Kamikatsura, Nishikyo-ku, Kyoto, Kyoto

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 80 reviews" "
Rating 8 - Good. 27 out of 80 reviews" "
Rating 6 - Okay. 15 out of 80 reviews" "
Rating 4 - Poor. 8 out of 80 reviews" "
Rating 2 - Terrible. 9 out of 80 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oyama-San is very sweet. The Hostel is family run and feels like home. Ms Oyama upgraded our room to make sure that all 6 of us we comfortable.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

8/10 Good

Piula, Honolulu, HI

Travelled with family
Liked: Staff & service
We like its closeness to the sites we wanted to see.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it.
Couldn’t arrange late check-in despite the booking saying late access available until midnight and we called ahead. They cancelled our booking without letting us know and refused a refund. They then wanted us to pay an additional 300,000 yen if we wanted to stay. Last minute did noting to assist and now we are stranded without accom and 210,000 yen out of pocket. Obviously avoid.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oyama is wonderful hostess
Oyama was wonderful! She went out of her way to make us feel at home. I highly recommend staying here!
Stayed 1 night in Oct 2017

8/10 Good

B

Liked: Cleanliness, staff & service
Convenient for KamiKatsura
All good. Basic & Cheap- no frills. I cannot complain:)
Stayed 6 nights in Jun 2017

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome guest house!!!
We booked for two nights but ended up staying 4 nights instead. What a little gem! Best place to stay. Free hot showers, cooking facilities, super friendly and helpful hosts, rooftop terrace, washing/drying machines. Fantastic guest house! :)

2/10 Terrible

evelyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam hotel/guest house
Worst experience EVER in all my extensive travels. No heat; aggressive unfriendly landlady who promised to cancel reservation and didn't; run down shabby looking house and interior; neighborhood the same; very difficult to find. Unfriendly money-hungry Landlady charges for EVERYTHING including items small and not listed as requiring payment, felt like I was being scammed (and have spent lots of previous time in Japan). EVERY other place I have stayed in Japan has been wonderful and helpful. STAY AWAY!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stat
Wonderful owner, gave us a ride to a nearby restaurant and negotiated a discount. 6 bed bunk room was clean. Great location near train station

4/10 Poor

Stephane, Tokyo

Liked: Cleanliness
Disliked: Staff & service
Too many hidden fees
Arrive late, there is a fee. For the air conditioning, there is a fee for that. Want to borrow a bike, there is a fee. Planned a Kay minute trip with my cousin which is why I had to choose this place as it was the only one remaining that is affordable. Will never stay there again. The next hostel that I know in Tokyo is Utano Youth Hostel.

8/10 Good

Dorinda, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel style hotel
I don't understand why the other reviewers would give this hotel a low rating. It's really basic, really clean and the staff was really friendly. It is far from the center of town. We paid around $25 USD to get there in a cab. There is a train line close, but it requires a lot of transfers to get there.

6/10 Okay

Dee, Campbell River, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly, but not for me.
Nice place, but not for me. Great location, lady who's owns it is wonderful. I think it would be better for a group of travellers instead of a solo person.

10/10 Excellent

Tilly, Darwin, NT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hostel
Clean and abundant facilities, quiet and spacious living area easy to access and brilliant staff

2/10 Terrible

KK, Malaysia

Disliked: Staff & service, property conditions & facilities
Worst Experience Ever
We booked the hotel for 4 nights but due to an emergency, had to stay at Nagano for the first night. We couldn't email or call as we didn't have a phone line or wifi and there was no cancellation or changes that can be made for this booking anyway so we thought we'd be okay just to stay for the rest of the 3 nights. When we arrived, the unpleasant owner asked us why we didn't inform her and then didn't allow us to check in unless we paid her another 7700 yen which we refused. Communication was difficult as she couldn't speak English very well and she said since we didn't give a notice, we will have to pay a penalty. We are already paying for 4 nights although we're only staying for 3 and she wanted to charge us more! Then she said she'll call Expedia and let them speak to us but she stayed on the phone with Expedia for at least 15 minutes, speaking in Japanese and at the end, she just chidingly told us we should inform her beforehand or our booking would be cancelled and then said we're lucky because the room is still available. We then checked in only to find out we were the only two people staying there and all that fuss was an unnecessary means to cheat us of our money. Also, the description for this guesthouse says "free wifi and showers" but showers aren't free. You have to pay 100 yens for 10 minutes and even electricity is calculated. I've stayed at many backpackers places even cheaper and none were as stingy and calculative as this one. Really soured our experience.
Electricity
Shower
Each room is metered, we took a photo of ours in case we get cheated

6/10 Okay

Panotesorn, Miki

Liked: Cleanliness, staff & service
Bike to take the romantic train at Saga Arashiyama
We are family stayed 1 night on Saturday to spend our weekend here. Good wide room for us 5 persons (3adults2kids), near a train station but not main line, you have to connect many times. Car parking (for 2 cars only) and shower and bicycle for rent not include in hotel fee. The owner very good service mind like stay at your own house.

8/10 Good

Vincent, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice backpacker style hotel.
Stayed 8 nights. Nice and quiet backpacker in a convient area to visit Kyoto and surrounding. Kitchen available to cook. One thing I didn't like is you have to pay 100 yen to use the shower. Otherwise it is a great place, very clean and quiet. I will defenitly stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Staff was very helpful Also Very helpful with maps and directions and always willing to help with any need. They even ordered a pizza for me late at night. Good Staff

2/10 Terrible

Seonghun, Seoul

Disliked: Staff & service, property conditions & facilities, room comfort
Poor service
It's not resonable price. Owner charges everything such as using a shower room, even using a airconditioning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Most of things is not bad. The electricity is charged extra.

6/10 Okay

Surya, usa

Liked: Cleanliness, staff & service
Disliked: Room comfort
good for students
The address in the website is wrong. Call them to get the correct address before going. The owner was very nice. It is not a hotel. Just a guest house. Have that in mind.

6/10 Okay

Verified traveller

Liked: Cleanliness
It's all about expectations
The guesthouse is in a quiet neighborhood, relatively far from central Kyoto, but around the corner from a train station that provides easy access to wonderful but ultra-touristy Arashiyama (¥150 on the train) and downtown (¥210 on the train). There's also a 7-Eleven and a post office (for ATM access) around the corner. We found that it was actually more convenient to get to some major sites, like Kinkakuji (The Temple of the Golden Pavilion), from here than from central Kyoto. And Arashiyama, though heaving with tourists, is close by and full of delights. The guesthouse was fairly quiet on weeknights, louder on weekend nights. Thin walls and doors, and a hall light that goes on and shines into the room every time someone goes to the toilet in the night. We were in Kyoto during the peak of the the fall color, and the Oyama Guesthouse was one of the few places still available. From the negative reviews, we were expecting a worse experience than we actually had. It's all about expectations. If you're expecting every comfort and convenience, book elsewhere. If you want a basic place to stay while you have your adventure in Kyoto, this place will probably be just fine.

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
dishonest behavior - would not recommend
After staying for 3 days, we asked to stay an additional night. She quoted us 2000 yen more than our previous nights "because it's Friday." We looked online, and our very room was available for the original, lower price! I told her it was too expensive and that we were leaving, and she immediately offered the original lower price. I consider this dishonest behavior. The location isn't great, so you'll end up paying a lot for transportation. The shower and per-kilowatt electricity charges seem excessive and weren't advertised on the listing. I would not stay here again.

10/10 Excellent

Rodrigo, Colorado Springs, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond Expectations!
Booked this last minute as the only place with a continuous 3-night stay. I wasn't expecting much but I was happily impressed. The owner was really nice, we were the only ones to come in that day and her staff took care of us. We got a 4 bunk bedroom just for the price of two beds. It was very clean and tidy, washer machine worked wonderfully and they even have a dryer or you can use the balcony in your room or hang lines on the open roof for your clothes. We rented bicycles which were really convenient to go to Arashiyama area and the metro stop is only a block away. It is relatively far from downtown but not too bad. A nice and quiet neighborhood.

6/10 Okay

Mama-to-6, Marshall Islands

Too Expensive
The beds were hard, but that's typical in Japan. We visited in Spring and the house was chilly. Can't be certain of the temp, but the butter was hard and we often wore our fleece jackets inside. The showers were hot and cost $1 for 10 min. There were 3 washers and 2 big dryers for laundry. They're located on the rooftop terrace (3rd floor, be warned the stairs are steep). The kitchen was great and the bathrooms were nice and had washlet toilets typical in Japan. The house was a ~20 min taxi ride (~$25) from the Kyoto train station. From the hotel it's only a 2 min walk to the subway with a convenience store along the way that had staples like bread, butter, eggs, milk. Also, a grocery store was a 5-10 minute walk away. FYI: The hotel is near Arashiyama in Kyoto. An hour after arriving the owner informed us that our already over-priced room was going to cost more (A LOT MORE), because she was going to charge for the 3 yr old and infant, even though they require no extra bedding. We have traveled the world and never had that happen and it soured our stay. Aside from overcharging us, the owner was very nice and helpful. She offered to drive us to the grocery store, helped us buy subway passes, etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가정집같은 숙박업소에서 편안하게 쉬고 싶으시다면 추천
주인분이 한국어 사용이 가능하셔서 어머니같이 편안하게 챙겨주십니다. 정감있는 숙박업소로 이용에도 전혀 불편함이 없었습니다. 주변 지역도 깨끗하고 조용하며 기차도 환승요금없이 시내중심부로 쉽게 들어갈 수 있습니다.
Stayed 2 nights in Feb 2019

10/10 Excellent

HIROKO

Liked: Cleanliness, property conditions & facilities, room comfort
また利用したいです❗
静かでゆっくりできました オーナーのママさんがとても感じよく安心して利用できました めっちゃ安く助かりました
Stayed 1 night in Nov 2018

10/10 Excellent

Paloma, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal agradable, cerca de la estación de tren.
Personal extremadamente atento y amable. El lugar es muy tranquilo y hay todo o que se necesita muy cerca.
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
普通のホテルに宿泊した方がお得です！
テレビは無いです。 お風呂が無くてシャワーのみです。 駐車場別途１日1000円。 温泉紹介料別途2400円。 サービスは全て有料ですので、ゲストハウスの方と関わらないようにしましょう。
Stayed 3 nights in Mar 2018

10/10 Excellent

ひでたんぱぱ, 奈良県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通至便で雰囲気のいいゲストハウス
部屋も綺麗で、ゆっくり過ごせました。駅近ですし、コンビニや飲食店も近いので、とても便利です。機会があればまた泊まりたいです。
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周辺が便利
周辺は住宅街で治安は悪くなく、コンビニもすぐ近くにあるので、買い物も行きやすい。駅もすぐ近くなので、観光に利用するならもってこいだと思う。 部屋はベッドと机、テレビだけだが、一通りアメニティも揃えてくれている。ただし、ゲストハウスという性質上、他の宿泊者と頻繁に鉢合わせるし、風呂などが共用であることに抵抗が無いならばオススメする。
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくりできる宿
清潔で居心地が良いです。湯船付きの風呂が2、シャワールームが2、トイレが4つあります。ベッドも清潔で寝心地がよく、ぐっすり眠れます。水が美味しいです。近くにはコンビニやスーパー、パン屋等あります。
Stayed 3 nights in Nov 2017

8/10 Good

gator, daejeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한국인이 운영하는 게스트 하우스
게스트 하우스를 호텔과 같은 수준으로 평가할 수는 없겠죠. 한국인 입장에서 주인 아주머니의 친절함이 좋았습니다. 전철 역에서 가까웠던 점도 만족스러웠던 점 중에 하나였습니다.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
宿主さんの笑顔がとてもよく対応も親切でしたし心地よく過ごさせて頂きました。 ありがとうございました
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location good, excellent value for money, nice owner. Lacking only common room for Guests No additional charges for electricity or showers (as some mentioned)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통편이 안좋고 깨끗하지 않고 공용욕실 및 화장실이 불편
교통편이 불편하고 숙박시설도 좋지 않고 주인이 동남아분이셔서 현지 교통도 잘 모르고 편하지 않았음. 주말이라 다른 곳은 방이 없어서 어쩔 수 없이 예약함. 공용 욕실과 공용화장실을 사용해야 하는데 사용이 편리 하지 않았음.

6/10 Okay

Verified traveller

嵐山に近い
嵐山散策には好立地。ホテル内部は、ホテルではなく、民家。素泊りならいい。受付は、外国人の方で、日本語はほとんど通じませでした。英語が話せる方は、大丈夫ですが、、、。そのせいか、チェックイン、チェックアウトがよくわからず、時間がかかりました。

6/10 Okay

hideko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
シャワーの着替える場所が個別ではないのが、混み合えば不都合。

4/10 Poor

lina

Disliked: Staff & service
酒店交通还算方便，环境清洁，物有所值，免费使用各类厨房用具
酒店女老板是在日几十年生活的韩国人，居然没有被日本优质服务环境所熏陶，有爱来不来的脾气。我因为不熟悉去酒店的路及手机电用完，无法及时与店家联系，到达酒店时超过了23:00点的规定入店时间，老板根本不听解释不说，还回话，这是你的事。硬是不由分说按规定收取延时金1000日币！这与日本以人为本的精神不符合。然后带着我在店内转了一圈作了介绍，再然后直到我住了2晚离店，就没见老板娘的影子。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cheuk Kai Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便，鄰近車站，到嵐山亦行方便。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

8/10 Good

souken, Kanazawa-shi

Liked: Staff & service, property conditions & facilities, room comfort
アットホームな雰囲気のオーナーさん
仕事の出張に従業員３名が使わさせていただいましたが価格に満足できるお宿でした！ また機会があれば利用したいと思います！

6/10 Okay

Floris

Liked: Cleanliness, property conditions & facilities
Frais supplémentaires !
Guest House plutôt agréable. Attention cependant, il faut payer 100 JPY pour 10 min de douche... l'électricité aussi est facturée au client. (30 JPY pour 1 KWh) C'est dommage, car pour le prix de le nuitée, on pourrait s'attendre à avoir du "tout compris".

10/10 Excellent

KEN, 愛知県名古屋市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかったです
アットホームな雰囲気で、駅も近くて最高でした。

10/10 Excellent

정재현, 서울 관악구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
혼자만 알고있기 아까운 게스트하우스!!
일본여행이 처음이라 많이 몰랐던 저희에게 게스트하우스를 운영하시는 분이 한국분이여서 많은 것을 가르쳐주고 또 먼데있으면 자동차도 태워주셧다. 덕분에 좋은 경험한 것 같다.