Search Hotels Near La Pasarela Shopping Center, Cali

"Not only is the hotel immaculate it has a mall connected. But the BEST was the staff. If I had a million I would’ve split it with the staff. I came there sick off the plane ride and they took GREAT care of me. They called the medics they gave me a shot for nausea and I was GREAT the next day. Everyday afterwards they would ask how I’m doing. The Hotel covered the medical cost and I had to beg them to accept my tip. Definitely the place to stay. Oh and security on 💯👍"

"Staff is the best capital Sonesta has"

"Exelent customer service "

"The owner was not friendly at all and seemed upset that the room was reserved through Expedia. They really shouldn’t use the word “hotel” to describe this place. The cleaning lady was as sweet as pie, and the young woman who handled check-in was very nice and patient but the way the owner spoke to her was unpleasant to witness. The two positive reviews listed online must be fake because nothing about the accommodations reflects them. There are too many things to list that were not up to par. They have AC but it does not work, it blows hot air, no hot water, no elevator, no phone in the rooms to communicate with front desk. No lamps in the room. The curtains in the windows was...there are no words. Staying at a hostel would have been a bit more comfortable. The only positive is the location is conveniently located to where the hotspots are and short drive to airport. "

"The lady of the from desk was very kind and always available to help...I forgot her name..please say hi from Suleima,thanks"