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Pumakala Hotel

3.5 star property
Lakeside tranquility awaits at this welcoming hotel where guests can enjoy barbecue grills and morning coffee in a peaceful garden setting.

Choose dates to view prices

Pumakala Hotel, beside a lake, offers a peaceful retreat. Guests start with breakfast and can join the manager's reception later. The hotel provides WiFi, bike rentals for exploring, barbecue facilities for outdoor cooking, and a 24-hour front desk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
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Policies

Check-in

Check-in start time: 11 AM; check-in end time: 9 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 2 kg per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10.00 per person (one way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Property Registration Number 20448045227

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Pumakala Hotel pet-friendly?

Yes, Pumakala Hotel allows dogs (limit 1 total) with a maximum weight of up to 2 kg per pet. There's a fee of USD 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Pumakala Hotel?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Pumakala Hotel?

Check-in start time: 11 AM; check-in end time: 9 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pumakala Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Pumakala Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per person applies.

Where is Pumakala Hotel located?

This family-friendly Chucuito hotel is located in the historical district, within a 10-minute walk of Inca Uyo Ruins and Lake Titicaca. Chucuito Cathedral and Chucuito Plaza de Armas are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

Reviews

Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredible for us, the staff was very friendly, the tranquility of the environment and the views of the room, the breakfast was good, I will return.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Pablo Isla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice calm place with very kind people
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi nieuw hotel, vraagt nog afwerking aan de buitenzijde. Zeer hulpvaardig personeel. Mijn vriend was ziek en heeft ons goed geholpen met medicatie en aangepast eten.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De Visita en Tticac y en la Isla del Sol

Quedamos gratamente sorprendidos por la calidad de las instalaciones y por la ubicacion que nos permitio ahorrar tiempo de viaje para visitar la Isla del Sol en la frontera Boliviana del lago Titicaca. Defiitivamante un sitio adecuado para un merecido descanso en los alrededores del Titicaca
Stayed 1 night in Sep 2017
Verified

8/10 Good

Sergio Luiggi

Liked: Cleanliness, property conditions & facilities, room comfort

Tuvimos una bonita esperiencia en el Pumakala

Nos fue muy bien, pero con problemas con el WiFi en la habitación (la señal no llega) y el agua caliente en horas de la mañana, muy temorano (entre 6 y 9 am).
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

giulissa

Liked: Staff & service, room comfort

Hotel in a quiet place

They dont have a buffet breakfast like they said. And there lsnt a restaurant Also
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Gerardus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi, rustig gelegen. Goede prijs/kwaliteit verh.

De eigenaar van het hotel is bijzonder vriendelijk en behulpzaam. In de lobby hangt een foto van hem met de (vorige) president van Peru Humala Tasso. Het ontbijt was goed verzorgd. Het (grote) bed lag heerlijk, goed matras. Ruime kamer, met terras. Bovenal: een uitstekende prijs/kwaliteit verhouding.
Verified

8/10 Good

Anónimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas condiciones

Todo estuvo bien, nosotros sólo pasamos una noche. El personal amable. Buenas limpieza. Lugar tranquilo para descansar.
Verified

6/10 Okay

patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Très décevant. Nous avions écrit à l'hôtel pour avoir un transfert par taxi. Réponse positive avec prix à l'appui. Personne à la gare routière. On prend donc un autre taxi et arrivée à l'hôtel...... fermé. Au bout de 10 minutes, on nous ouvre mais personne n'était au courant de notre arrivée..... L'eau est froide pour la douche même si on nous indique qu'elle est chaude. De plus, nous étions les seuls dans l'hôtel. Pas très réjouissant. Lors du départ, le propriétaire nous réclamait un surplus pour 4 personnes alors que sur la réservation, était notifié, 3 adultes et 1 enfant de 16 ans.... Sans commentaire. Nous n'irons plus jamais.
Verified

2/10 Terrible

Jean-Marc

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025