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Ulasan untuk The Riverside Inn

2.5 out of 5
The Riverside Inn
Park End Wharf, Lechlade, England

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 80 dari 199 ulasan" "
Penilaian 8 - Bagus. 77 dari 199 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 199 ulasan" "
Penilaian 4 - Buruk. 8 dari 199 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 199 ulasan" "

8,0/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Wendy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really love the surroundings and the rooms are very pleasant and clean. Would love to return again and such a delightful experience. The bed is comfortable. Love the River. Lovely snacks and coffee provided in the room.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Alan

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Gareth pada tanggal 13 Mei 2024
Thanks for the great feedback

8/10 Bagus

Dylan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location on the river, good food and wonderful views. The rooms themselves reminded me of a motel setup. Once inside it was clean and spacious, however we noticed a kitchen setup which upon inspection did not function. The oven and furnace seemed to have been disconnected from power and buttons were removed. Of course, this was no problem as the inn offers amazing food, so why would you cook your own?
Menginap 1 malam pada bulan April 2024
Tanggapan dari Gareth pada tanggal 6 Mei 2024
Thanks for the great feedback

6/10 Cukup Baik

Michael

It was ok for what we paid and the room was quite large and the bed was comfortable but no mirrors other than a small one in the bathroom and there was paint on the shower floor plus the buger at dinner was vile and was not eaten.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Gareth pada tanggal 22 Mar 2024
Oh wow, Thanks for letting us know when you were eating the food. If you weren't happy we are always more than happy to change anything. I'll have a chat to the housekeeper about the paint mark.

2/10 Sangat Buruk

Sarah

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Poor service and falsely advertised.
Really unimpressed. There are 4 options to book. Single, double, twin and quad rooms. All are named as "rooms" however on the app when booking the quad room pictures show three interconnecting rooms, a living area, a twin and a double room. This is why I booked. Travelling with my young daughter and elderly mother we needed the separate sleeping areas. Upon check in, 2 people at the bar in front of me, so I waited patiently for the staff to get to me. When it came to being at the front of the queue they started pouring drinks for punters sat on a table near to this that had not left their seats, yet were being served before. No, "we'll be with you in a minute" or anything. No acknowledgement at all. Once I had the key and we made our way across the car park to get settled, I open the door to our accommodation to find one large room with two single beds and a double. Not at all what was advertised on the app at time of booking. I go to speak to staff and they explain they have 2 quad rooms. The 1 pictured online and the 1 they put us in. They could not move us as had other people in the other room. I took this up with Hotels.com via chat and found them no help whatsoever. As we had "booked just one room" Hotels.com uninterested in the false advertisement on their site. There was a boiler whirring in the room which meant none of us slept. window wide open yet all of us too hot. The bathroom was in a horrid state. mould and very poorly cleaned. I could go on.
Dust and grit inside mugs
Kettle did not fit in sink
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Gareth pada tanggal 5 Feb 2024
Thanks for the feedback - after being rude to my barmaid and then downing shots of whiskey at the bar I won't be replying to your review.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was great. Food was great. Room was ok, fits perfectly for us family of 3. Only thing was the toilet, wasn’t cleaned very well.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Gareth pada tanggal 4 Feb 2024
Thanks for the feedback - will speak to housekeeping.

8/10 Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Gareth pada tanggal 12 Jan 2024
Thanks for the review :-)

10/10 Sangat Bagus

Llewelyn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay here, really nice small tocuhes in the room, the pub itself is great with an amazing river view I would highly recommend this accommodation
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks for the lovely review 3

10/10 Sangat Bagus

Ian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks for the great 10/10 :-)

10/10 Sangat Bagus

Anabell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really lovely stay
I honestly could not fault my stay at Riverside. The room was clean and tidy and there was plenty of choice of tea, coffee and hot chocolate. My son loved all the biscuits and the little room with the single bed in. In the morning we went to the pub for breakfast and it was one of the best breakfasts I’d had in a long while.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Gareth pada tanggal 30 Des 2023
Wow - amazing review - Thankyou

8/10 Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Gareth pada tanggal 6 Des 2023
Thanks for the great score :-)

10/10 Sangat Bagus

Mark

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Gareth pada tanggal 6 Des 2023
Thanks for the great score!

10/10 Sangat Bagus

Nick

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great pub, Food and location, lovely staff and rooms were big and warm, would definitely stay again,
Menginap 1 malam pada bulan November 2023
Tanggapan dari Gareth pada tanggal 2 Des 2023
Thanks for the great review!

10/10 Sangat Bagus

darryl

Menginap 1 malam pada bulan November 2023
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks for the great rating!

10/10 Sangat Bagus

Shane

Menginap 1 malam pada bulan November 2023
Tanggapan dari Gareth pada tanggal 22 Nov 2023
Thanks for the great score :-)

10/10 Sangat Bagus

Joan

Menginap 1 malam pada bulan November 2023
Tanggapan dari Gareth pada tanggal 7 Nov 2023
Thanks for the great score

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Gareth pada tanggal 5 Nov 2023
Thanks for the great score

10/10 Sangat Bagus

Angela

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Gareth pada tanggal 29 Okt 2023
Thanks for the great review

6/10 Cukup Baik

martin

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Gareth pada tanggal 28 Okt 2023
Appreciate the feedback - for future reference if you can't find the key drop off box please leave the key in the room for us instead of taking it with you and not letting us know for 2 days

10/10 Sangat Bagus

Mark

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Gareth pada tanggal 22 Okt 2023
Thanks for the great score!

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient for the Thames Path walk. Not so easy to get to by public transport.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Gareth pada tanggal 11 Okt 2023
Thanks for the feedback - there is a bus stop in the town square that has buses coming through everyday.

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
From start to finish we had a great 1night stay. Only down full was no breskfast served during the week, but this did not spoil our stay . Will defo return
Menginap 1 malam pada bulan September 2023
Tanggapan dari Gareth pada tanggal 16 Sep 2023
Thanks for the great feedback

6/10 Cukup Baik

sj

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Go for the view and the rooms, ignore the service
Great place in the hands of people who don't care if you are happy or not, bad attitude
Menginap 1 malam pada bulan September 2023
Tanggapan dari Gareth pada tanggal 16 Sep 2023
Sad to hear this :-( We absolutely care about the people staying here

10/10 Sangat Bagus

Stephen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Gareth pada tanggal 23 Agu 2023
Thanks for the great rating!

10/10 Sangat Bagus

Jan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Gareth pada tanggal 16 Agu 2023
Thanks for the great rating!

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Gareth pada tanggal 7 Agu 2023
Thanks for the great score!

10/10 Sangat Bagus

Nicola

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Gareth pada tanggal 29 Jul 2023
Thanks

8/10 Bagus

Ian

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is fantastic and they do all the hard things well. Location, staff, cleanliness and amenities. The one thing I would criticize is the mattress is terrible as in some 1970s spring torture device. If they fixed that I would never want to leave.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Gareth pada tanggal 28 Jul 2023
Thanks for the feedback - I have requested a new mattress for the room.

10/10 Sangat Bagus

Ian

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Gareth pada tanggal 16 Agu 2023
Thanks :-)

10/10 Sangat Bagus

Stephen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Gareth pada tanggal 21 Jul 2023
Thanks for the review

10/10 Sangat Bagus

Stephen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Gareth pada tanggal 13 Jul 2023
Thanks for the review!

8/10 Bagus

Gillian

Disukai: Kebersihan, staf & layanan
Beautiful riverside location. Quiet with welcoming friendly staff.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Gareth pada tanggal 8 Jul 2023
Thanks for the lovely review 3

10/10 Sangat Bagus

Julie

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks for the great score!

8/10 Bagus

lucy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really lovely setting and room was great my only issue was the bed only had a sheet on the bottom No mattress cover or protector ? Bed was not that comfy either Food was really nice in the pub
Menginap 2 malam pada bulan November 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks for letting us know - we have change the mattresses

8/10 Bagus

Louise

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My room was small but well furnished with a comfortable single bed and well stocked bathroom across the landing. Anything I asked for was provided. However the TV seemed not to be working - lack of signal?
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
We have upgraded the tv to a smart one now

8/10 Bagus

wilhelmus

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Room was basic but comfortable. Food was delicious.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

10/10 Sangat Bagus

Stephen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

6/10 Cukup Baik

Robert

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Great Thames riverside accommodation location. Sunday “Hospitality” B&B new low. Bar and restaurant early closing. Restricted food services. No Sunday evening dinner. No Monday morning breakfast. Web site says “free breakfasts”! aka Bring your own!
Menginap 1 malam pada bulan September 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
This wasn't our website saying this - Most of the pubs in the local towns and villages run reduced menus and hours on a Sunday afternoon/evening. Our times are advertised.

10/10 Sangat Bagus

deborah

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
Nice clean room
Menginap 1 malam pada bulan September 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

8/10 Bagus

Line

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed in Leach 1 - absolutely beautiful room - bed was so comfortable and there was a great selection of teas, coffees and biscuits. The area is lovely as well. Only negative was the Wi-Fi and tv connection was awful and at times non-existent.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks for the great review

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Wouldn’t really recommend
Honestly, I wasn’t expecting 5 star but clean is the bare minimum and quite frankly it wasn’t. The bath/shower being dirty is not reassuring. If guests have access to something like a boiler cupboard (leading from the bathroom) then there shouldn’t be rubbish all over the floor of it. The mattress was incredibly thin and they had tried to make it better by a mattress topper (that could have been a duvet tbh) that did not fit so did not really help the situation. Unknowingly I was late for check in as the info I was provided from hotels.com advised check was open much later than it is on a Sunday so I do appreciate the member of staff staying later for us to collect keys. The staff were friendly. It was the condition/cleanliness of the rooms that was not good enough.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

10/10 Sangat Bagus

Stephen

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

10/10 Sangat Bagus

Stephen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room good just really hot . Can’t really complain as weather was so good
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

10/10 Sangat Bagus

Tommi

Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

10/10 Sangat Bagus

Drew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I have never known such friendly and helpful staff.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

6/10 Cukup Baik

nigel

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Riverside stay , Lechlade
Beautiful setting right next to river . Car parking free to residents . Staff very helpful and friendly . The room we stayed in was overall good .could have done with a little TLC, especially the radiator in the bathroom . That definitely needed a coat of paint . Mattress was a little on the soft side for us . No hair dryer ( not sure if they had one we could have borrowed from reception ) Plenty of tea and coffee in room along with biscuits too ! We found everything quite adequate fir our 2night stay and would stay again another time .
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
The room has been updated and redecorated now

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Our room was very good except for the mattress which was lumpy and hard. I had to put another pillow underneath to make it more comfortable.
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
We have updated mattresses in all of the rooms

10/10 Sangat Bagus

Therese

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, very cozy and just a perfect place to stay.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Gareth pada tanggal 30 Des 2023
Thanks