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Reviews of The Belmont Hotel

4 out of 5
The Belmont Hotel
20 De Montfort Square, Leicester, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1003 reviews" "
Rating 8 - Good. 345 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 8 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with partner
Good location
Stayed 2 nights in Apr 2024
Response from Reservations on 22 May 2024
Thank you for your review, your feedback will be passed on to the Management team

6/10 Okay

John

Liked: Cleanliness, staff & service
It was OK and I would stay there again as it is conveniently placed. But a good spruce up would pay dividends.
Stayed 1 night in May 2024
Response from Reservations on 21 May 2024
Thank you for your review, your feedback will be passed on to the Management team

6/10 Okay

Martyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Really friendly staff trying very hard in a tired building. Our room was clean but very tired and very stuffy. Breakfast was poor. A shame because the team were all very professional and friendly.
Stayed 1 night in May 2024
Response from Reservations on 13 May 2024
Thank you for your review, your feedback will be passed on to the Management team.

10/10 Excellent

Ushadevi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to walk into the city centre. Close to train station also. Friendly reception staff.
Stayed 1 night in May 2024
Response from Reservations on 13 May 2024
Thank you for your review, your feedback will be passed on to the Management team.

10/10 Excellent

Keith, Westfield, Dereham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a quiet part of Leicester on New Walk. Easy carparking - also only a short walk from the station. Excellent staff and customer service. Friendly and welcoming bar area. Good breakfast. Rooms comfortable and large - good amenities. Shower good. Difficult to fault. First choice always when staying in Leicester
Stayed 1 night in May 2024
Response from reservations on 10 May 2024
Thank you very much for your review.

10/10 Excellent

Haq

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about it was relaxing
Stayed 2 nights in May 2024
Response from Reservations on 7 May 2024
Thank you for your review.

10/10 Excellent

P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and modern. The rooms are a decent size with a large bathroom area. The hotel is conveniently located near the water. Lots of parkland for walking and near the city centre. Food options are pricey. The only issue we had was a false fire alarm at 3AM. The siren is very very loud, a good thing. Disappointed that the hotel did not offer some sort of compensation, breakfast for free would have made a huge difference. Have had this type of compensation when false alarm has occurred in past. Maybe, i have traveled too much to have experience with alarms.
Stayed 1 night in Apr 2024
Response from Reservation on 10 May 2024
Thank you for your review.

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2024
Response from Reservations on 20 May 2024
Thank you for your review, your feedback will be passed on to the Management team

10/10 Excellent

Duncan

Travelled with partner
Nice bed and great breakfast,would stay again if in Leicester. Ideally located for the football stadium and restaurants.
Stayed 1 night in Apr 2024
Response from Reservations on 24 Apr 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations on 25 Apr 2024
Thank you

10/10 Excellent

trudy

Stayed 1 night in Apr 2024
Response from Reservations on 10 May 2024
thank you for your review.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on the pedestrianised New Walk leading into the City Centre (15 mins) and just a 5 minute walk from the station. Superb, comfortable, ensuite room. Friendly, helpful staff. Would not hesitate to book again on any subsequent visit to the area. Thank you!
Stayed 2 nights in Apr 2024
Response from Reservations on 16 Apr 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

8/10 Good

STEPHEN, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations on 15 Apr 2024
Thank you for your review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Reservations on 11 Apr 2024
Thank you for your review.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations on 7 Apr 2024
Thank you very much for your review.

8/10 Good

mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were great, especially Betty and the breakfast team - outstanding. Area is a little scary, didn’t like it at all; there was an Asian guy in the bar causing trouble one night, seemed to be high on drugs. Staff dealt with him in the end, but I wouldn’t take family or friends to this area.
Stayed 2 nights in Mar 2024
Response from Reservations on 4 Apr 2024
Thank you for your review.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central hotel near University, station, restaurants and only a short walk into the City all the beautiful New Walk route.
Stayed 2 nights in Mar 2024
Response from Reservations on 26 Mar 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. Hotel was warm on a cold weekend, comfortable and clean. Good dining options and lovely breakfast. Free parking at the back which was great, in a city centre location. Staff were friendly and helpful. Easy walk into town and 5 minutes walk to our gig at the De Montford Hall. Would definitely stay again. Excellent value for money.
Stayed 1 night in Mar 2024
Response from Reservations on 26 Mar 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. Good sized bathroom. With bath and shower over. Only grumble i would have is the room was extremely warm. I managed to turn the radiator off after the first nigh amd had that off and the windows open from the 2nd morning until i left. The Room was still warm but manageable
Stayed 2 nights in Mar 2024
Response from Reservations on 25 Mar 2024
Thank you for your review, your feedback will be passed on to the Management team

10/10 Excellent

tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, lovely stay, beautiful big room, great location to Demontfort hall, super hot and tasty breakfast, wonderful stay. Room was upgraded too.
Stayed 1 night in Mar 2024
Response from Res on 8 Mar 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing rooms and fab breakfast options. Would definitely stay again, I was very impressed
Stayed 1 night in Mar 2024
Response from Res on 5 Mar 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast choices.Staff very friendly, room quiet at next night, easy to walk to all the major areas.
Stayed 2 nights in Mar 2024
Response from Reservations on 4 Mar 2024
Thank you very much for your review.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservations on 4 Mar 2024
Thank you for your review.

8/10 Good

Kieran

Business traveller
Liked: Property conditions & facilities
Big room. Good bar. Great breakfast. Great location. Room was a bit cold.
Stayed 2 nights in Feb 2024
Response from Reservations on 29 Feb 2024
Thank you for your review, your feedback will be passed on to the Management team.

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay in the 'Space themed' room. The hotel was lovely. Our room was cosy, quiet and spotlessly clean. Everything we needed was to hand and the fact that the kids had their own area, which could be shut off with a sliding door was fantastic. Our breakfast was delicious, particularly the yummy sausages. Would definitely stay here again and would recommend to anyone thinking of coming to Leicester for a city break or anyone with 'Little budding Astronauts ' who are planning to visit the National Space Centre. The kids room even has a rocket control panel on the wall for the kids (and grown ups to play let's pretend on). The little spot lights in the ceiling, in the shape of a constellation, was a very nice touch to the main room.
Stayed 1 night in Feb 2024
Response from Reservations on 27 Feb 2024
Thank you for your review, we are happy to hear you all enjoyed your stay.

10/10 Excellent

Keith, Westfield, Dereham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with good facilities. Spacious and comfortable. Reception staff very efficient and welcoming. Great breakfast with excellent service. Large car park. Easy to wLk onto the Centre via New Walk. Bar area very comfortable
Stayed 1 night in Feb 2024
Response from Reservations on 27 Feb 2024
Thank you for your review, we are happy to hear you all enjoyed your stay.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Excellent find. This is our second time at the Belmont and it is our first choice for accommodation in Leicester. The staff are friendly and efficient. The room was excellent and very good value. No complaints!
Stayed 2 nights in Feb 2024
Response from Reservations on 27 Feb 2024
Thank you for your review, we are happy to hear you all enjoyed your stay.

10/10 Excellent

Nazrul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay at the Belmont for a weekend break. We stayed in the King Richard suite and it felt like we were staying in a medieval castle! Especially loved the knights sqord and helmet that turned out to be a lamp! Hotel was very conveniently located with lots of eating options available and places to see nearby. Breakfast was very good and served by friendly staff who were always on hand with any requests. The only negative would be that the car park is a little small and so can be difficult to get in and out when busy. Overall it was an excellent stay and would highly recommend
Response from Res on 26 Feb 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Mardeny

Stayed 5 nights in Feb 2024
Response from Res on 26 Feb 2024
Thank you for your review, we hope you enjoyed your stay.

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Reservations on 23 Feb 2024
Thank you for your review.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great hotel. I stay here whenever I go to Leicester. One grumble concerning my recent stay. The bar was closed before 11pm on a Saturday. Come on guys a good city centre hotel has to have a bar available to at least midnight on weekends, surely
Stayed 2 nights in Feb 2024
Response from Res on 19 Feb 2024
Thank you for your review, your feedback will be passed on to the Management team to address issues raised

10/10 Excellent

Hannah

Stayed 1 night in Feb 2024
Response from Reservations on 20 Feb 2024
Thank you very much for your review.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient for visiting The O2 & city centre.
Stayed 2 nights in Feb 2024
Response from Res on 19 Feb 2024
Thank you for your review, we are happy to hear you enjoyed your stay.,

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Res on 19 Feb 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Saturday night stay and the hotel was quiet during the night, so slept well despite it being busy. Looks a bid dated in places but in a good location with the bonus of free parking. Breakfast choices were good. The best thing about this hotel though, is the helpful, friendly staff. Would happily stay again!
Stayed 1 night in Feb 2024
Response from res on 19 Feb 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernised hotel in a lovely old building. Bedroom had been updated but had a little wear with some wall marks, but was very comfortable with everything you need. It is an old building so some noise of heavy footed people, but couldn't hear any other noise from rooms and in a quiet location. Ate at the hotel - great breakfast with a wide range of choice and cooked to order and evening meal well cooked. Staff courteous and professional.
Stayed 2 nights in Jan 2024
Response from Reservations on 1 Feb 2024
Thank you very much for your review.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservations on 28 Jan 2024
Thank you for your review.

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in excellent location. Easy parking and a relaxed, quiet atmosphere. Friendly staff.
Stayed 2 nights in Jan 2024
Response from Reservations on 28 Jan 2024
Thank you very much for your review.

10/10 Excellent

Vincent, Leicester

Stayed 1 night in Jan 2024
Response from Reservations on 20 Mar 2024
Thank you for your review, we hope you enjoyed your stay.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel
The belmont hotel is in a great location for the city center, train station and university. My mum was made to feel welcomed and was well looked after throughout her stay . The staff were very friendly and helpful and my mum said they where very accommodating. We only had the breakfast and this was very nice and wasnt made to feel rushed even thou it did start to get busy. I would stay there again & so would my mum
Stayed 4 nights in Jan 2024
Response from Reservations on 28 Jan 2024
Thank you very much for your review, we are happy to hear you enjoyed your stay.

6/10 Okay

David

Business traveller
Stayed 1 night in Jan 2024
Response from Res on 24 Jan 2024
Thank you for your review.

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Res on 25 Jan 2024
Thank you for your score, we hope you enjoyed your stay.

10/10 Excellent

JANET

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, will use again
Very nice hotel in a quiet, but convenient part of Leicester. Very impressed with the staff, and there is plenty of staff which makes a nice change. Breakfast was excellent, friendly efficient service and good food. Will definitely use it again when we stay in Leicester.
Stayed 1 night in Jan 2024
Response from re on 22 Jan 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for the rugby
The hotel is better on the inside than it looks like from out. The room was excellent, with lots of nice little touches. The reading light and bathroom floor lights are great ideas. The shower was a bit ofca disappointment, though. Convenient location for the rugby, the football, the hospital and the prison! I will probably stay again.
Stayed 1 night in Jan 2024
Response from Res on 22 Jan 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservations on 12 Jan 2024
Thank you for your review.

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservations on 12 Jan 2024
Thank you very much for your review.

10/10 Excellent

Clare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservations on 12 Jan 2024
Thank you very much for your review.

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was super for access to the city centre and cultural quarter. Free, on-site parking was great. All the staff were very friendly and accommodating. Our room was a good size and well appointed. An absolute bonus was night lights in the bathroom! No more fumbling in the dark or turning the light activated fan on at 2 in the morning! Free water, tea, coffee and biscuits each day. The breakfast buffet was abundant and fresh, with cooked options made to order and adjusted to taste: brilliant. We also ate at the bar one lunchtime. The food was very nice and well presented. Overall The Belmont is well worth a visit if you're in the Leicester area.
Stayed 2 nights in Jan 2024
Response from Reservations on 12 Jan 2024
Thank you very much for your review, we are happy to hear you enjoyed your stay.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Reservations on 12 Jan 2024
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservations on 27 Dec 2023
Thank you for your review.