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"Amazing staff and luxurious facilities"

"Service was spectacular. Good and rooms top notch."

"I’ve been a Hotels.com member for over 15 years and have experienced a few disappointing stays, but this was the first time where the information on the site felt truly inaccurate from the start. Property looks great in photos, but the reality was very different and many important details were missing from the listing.Check‑in was polite but overwhelming, and several things we were told turned out to be incorrect. We were instructed to inspect the apartment on arrival and document issues, which felt unusual for a property presented at this level. We found scratches, a dirty counter, dog hair, and other signs the unit wasn’t properly prepared.Access to the apartment was inconvenient. Instead of a connected garage, we had to walk outside on completely unsalted, slippery paths while carrying luggage. The garage itself was extremely tight. Inside, the apartment looked nice, but the walls were thin and noise carried easily throughout the night. Several key details were not communicated: needing to scan a QR code for essential info, cleaning requirements before departure, scheduling a checkout inspection, reserving the sauna/gym, and the fact that no extra towels or toilet paper are provided. Reception was slow to respond, and our scheduled checkout walkthrough never happened.The stay might make sense for a full group of 8, but for fewer people the value simply wasn’t there. Overall, the experience was disappointing, and I would not return at this price.Also, no kids allowed times"

"Staff is super nice and helpful hotel service proximity and amenities famtastic. A big thank to marine "

"Location and decoration"

"Cozy atmosphere "

"Wonderful stay in a beautiful hotel. We particularly enjoyed the high level of care and service of the two gentlemen at the front desk who provided an outstanding service to make it a perfect stay in Megève. "

"Beautiful hotel, in a great location. The staff were very helpful and friendly, we will definitely be back in future."

"Great customer service, lovely view, very clean! We will return for sure :)"