Search Hotels Near Lewis Howard Latimer House Museum, New York

"The location of the Sheraton New York Times Square Hotel is excellent, but the overall experience was disappointing. I joined Marriott Bonvoy before my stay and received an app notification on arrival morning that my room was ready. However, upon arriving at the hotel, I was told no room was available and that the app was incorrect. After checking back multiple times throughout the day, we eventually returned in the evening and were able to check in just before 7:00 p.m., making for a very long arrival day. There were also repeated credit card charges during the stay ($200 and multiple $150 charges) that were not clearly explained upfront. As an international guest with USD limits on my card, this caused unnecessary stress. While one staff member was eventually helpful in clarifying and stopping further holds, the process lacked transparency. Housekeeping did maintain the room well, but overall the service and communication did not meet expectations. I would not stay here again. "

"Good from the airport "

"Clean "

"Room was clean and comfy. "

"Clean and great breakfast "

"Very nice room, quiet and clean. Excellent friendly helpful staff"

"Yes. Delicious and fresh food. And the lady who worked at breakfast was a awesome, amazing person. "

"The room was clean"

"Easy check in professional staff, clean rooms and the shuttle is 24 hours. Easy pickup"