Hotel Menerima Tamu LGBT di Lexington

"I booked 3 rooms for 2 nights. We were told we could check into the rooms at 3:00PM. We came back to the front desk at 4:30Pm and 2 of the rooms still we not ready. Those 2 groups had to take less quality rooms on the top floors. When we came back to our the second night there was a large roach in the floor near the refrigerator i told the guy at the front desk about it and he gave me a card to the General Manager and said call her. I figured she would care as much about the customes as he did...

"I was not able to reschedule my stay for a week later even though a state emergency had been declared in the face of the winter storm. Both Expedia and Hampton said it was up to the other entity. I will not be using Expedia again. "

"Nice room, good staff, inconvenient location"

"C"

"Stayed here for just a short time so didn't need to use laundry facilities, etc. Pros: In better condition than other places we have stayed in a similar price range. Nothing was worn or old (although a few handles were loose). The towels were impressively large and fluffy, and staff gave us an extra one, which was very nice. The fridge was sparkling clean and we were given a freshly cleaned shower curtain without asking. The staff was very friendly and helpful. Cons: beds are very squishy, so...

"Still very confused about payment process. Host asked me to send additional money on weird sources. But stay was great!"

"The staff were courteous and helpful. Parking is good, I left prior to having breakfast so I cannot comment on that. The property was clean; however the building is old and in need of updating "

"We booked online through hotels.come. When we got there to check in the door was locked and no one would answer the door or phone. We tried for over an hour to get someone to come to the door. We called the main hotel number but was told they couldn't help us. Hotel.com tried to contact them as well with no luck. They ended up having to move us to another hotel."