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Hotel do Chile

3.0 star property
Travelers feel right at home in this welcoming hotel, where they can relax on the sunny terrace or step out to explore the vibrant surrounding streets

Choose dates to view prices

Hotel do Chile, near Marquis of Pombal Square, blends modern amenities with historic charm. Guests can relax on the sun-filled terrace, enjoy coffee at the cafe, or use the in-room WiFi. The property is praised for its comfy accommodations, laundry facilities, and welcoming bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
  • Laundry room

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Secured self-parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 278

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Hotel do Chile pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel do Chile?

Self-parking is available for EUR 15 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel do Chile?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel do Chile?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel do Chile located?

Located in Lisbon City Center, this hotel is within 1 mi (2 km) of Avenida Almirante Reis and Marquis of Pombal Square. Avenida da Liberdade and Rossio Square are also within 2 miles (3 km). Arroios Station is only a 4-minute walk and Anjos Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

7.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 31 out of 96 reviews
Rating 8 - Good. 44 out of 96 reviews
Rating 6 - Okay. 13 out of 96 reviews
Rating 4 - Poor. 5 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

Reviews

Verified

10/10 Excellent

Hao

Liked: Cleanliness, property conditions & facilities
Friendly staff. Hotel in good location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very helpful at getting us out and to the airport at 2am, which was much appreciated.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice little hotel with friendly staff and clean ...so not a,bad word to say about it ..worth the money it cost
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service
Nice staff
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Brian

Disliked: Room comfort
Functional! We had a very early flight so wanted a hotel close to the airport.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was very friendly and located close to the center of the city.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value

The hotel was a little way out from the centre, but it is a walkable distance and Lisbon's public transport is good. They gave us adjacent rooms and it was very quiet, so we slept well. The rooms aren't large, but they have everything you need and I thought it was a good hotel for the price.
Verified

4/10 Poor

Ling

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
room is very small, old, no space to put my luggage, can't meet the 3-star standard, felt being cheated.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
We had the worst hotel experience at this location. We arrived on March 31 with a reservation through Expedia for four nights, until Tuesday, April 4, and paid for the full 4 nights when we arrived. On Monday, April 3, we went out to tour the city as usual and returned to the hotel around 8:30 p.m. I went to the reception to ask for a document that I was expecting to receive. To our surprise, all our luggage, bags, and belongings were placed in the hotel reception. At first, it was confusing, but then a man at the reception named Ricardo told us that "they had an error in the reservation system," and that they only had three nights registered, so they took all our belongings out of our room! We were in shock. Some from the hotel (we assume) had entered our room during the day without our consent, took our belongings, clothes, toiletries, and personal items, and placed them in our suitcases or bags without authorization. We also lost some money. We called the police and reported what had happened in front of the guy at the front desk. The experience was embarrassing, and we had to leave the hotel with all our belongings in many bags, in a messy way, at 10:30 p.m. for another hotel in the city. Expedia only offered us compensation to pay for one night in another hotel. It was just awful. We did not receive any kind of compensation or apology from anyone in the hotel administration. I do not expect anyone to go through this humiliating, sad, and unfortunate experience.
Verified

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegue a la facilidad hacer check inn y estos cancelaron la misma sin avisar previamente, solo indicaron que sobre vendieron
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Oscar Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CONFIRMACIÓN DE HOTEL DOCHILE NO CUMPLIDA

La experiencia resultó incómoda, ya que Hotel no respetó la confirmación de 3 camas individuales. Alternativa que ofreció fue pasar una noche en otro hotel (Estrella de Arganil) que nos cobró 80 euros la noche. Al día siguiente volvimos a Hotel do Chile, el que sólo nos ofreció 2 habitaciones de 2 y 1 cama respectivamente. Toda esta situación nos costó el doble de lo que el Hotel do Chile nos había confirmado, esto es, habitación con 3 camas por 3 noches a 185 euros y por la situación planteada pagamos en total 80 euros la primera noche y 280 euros las siguientes 2 noches. Total: 360 euros. Recomiendo no confiar en lo que el Hotel confirma. No es de fiar en esa situación.
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Nieves

Liked: Cleanliness
El hotel está muy limpio (es su principal punto a favor) pero las instalaciones son muy viejas y no todo está bien cuidado. No está en la zona céntrica y turística, pero tiene buenas conexiones en transporte público. En cuanto a la atención del personal, la llegada fue decepcionante en todos los sentidos: la primera impresión es de hotel de otra época y anunciaban que tenían aparcamiento de pago pero al preguntar nos dijeron que estaba lleno. Si es necesario reservarlo, deberían dejarlo claro, pues cogimos ese hotel en gran medida por ese motivo. Además, lo peor fue la actitud de la recepcionista, que no nos ofreció ninguna alternativa y, al preguntarle por otros aparcamientos en la zona, respondió vagamente como si no fuese con ella a pesar de nuestro enfado evidente.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an overall good hotel stay. Positives: helpful staff, really great wifi, lots of channels on the TV, comfortable bed, clean towels, great and quiet neighborhood near public transport options & lots of local stores and affordable cafes for breakfast. Negative: It could have been a little cleaner. Overall the main surfaces were clean, but it was a little dusty. Also, the room was just a bit small.
Stayed 9 nights in Jun 2022
Verified

10/10 Excellent

MUBARIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño pero en buenas condiciones, las habitaciones mejor de lo que esperaba. En recepción muy agradables y hotel muy bien situado de la parada de metro, a 1 minuto.
Stayed 3 nights in Jun 2022
Verified

4/10 Poor

Elaine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were given a room with a very small window that just looked out onto an air well that was only about 6ft square. We had to have the light on the whole time we were in the room. On the last but one night the room stunk when we got back in the early evening and I went and complained. We were given the key to another room but no help with moving or apology. We were also very disappointed with the room and the quality of the breakfast for the price and opted to go to the bakery close by even though we had paid.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in there for 1 week with my baby girl and the staff was amazing! Always helping me with the stroller, or with another requests that I made! I just wished for more option in the breakfast… Other than that was perfect. If I go back to Portugal I will stay again in Hotel do Chile for sure!
Stayed 6 nights in Apr 2022
Verified

8/10 Good

alvaro

Hotel com Localização Boa e preço razoável.

Hotel simples e bom. Ficamos num quarto triplo. Um pouco apertado, mas no geral limpinho. Serviços básicos de um hotel. Café da manhã simples mas bom. Recomendo
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, centrico, con avenidas importantes cerca y transporte en la esquina, estacionamiento y desayuno buffet incluido.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olha , o hotel é muito bem localizado , próximo de metrô , mercado , restaurantes etc… o quarto com duas camas ok , Tv com vários canais . A equipe é prestativa , só o café da manhã que é bem simples , só com o básico . E também achei o estacionamento que embora seja propriedade do hotel é bem caro 15 Euros .
Stayed 5 nights in Mar 2022
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa acomodação, boa localização , funcionários educados e atenciosos.
Stayed 5 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño y el trato es muy cercano y familiar. Los trabajadores son muy amables y muy profesionales.
Stayed 5 nights in Jun 2021
Verified

8/10 Good

Jyri

Liked: Cleanliness, staff & service, property conditions & facilities

Hyvällä paikalla perustasoinen 2-tähden hotelli

Vanha uudistettu hotelli. Varaustetaso on hyvä, aamiainen kunnollinen (kuten Etelä-Euroopassa yleisesti, vähän tuoreita vihanneksia, paljon makeita leivonnaisia). Sijainti on hyvä (tärkeimmät turistialueet alle 3 km etelään, lentokenttä 5 km pohjoiseen), metroasema lähellä. Näkymä ikkunasta oli sisäpihalle. Hotellihuone oli pinta-alaltaan pieni ja kaksoisvuode kapea. Hyvin siistiä, pyyhkeet vaihdettiin päivittäin.
Stayed 7 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y con personal agradable. El desayuno suficiente y correcto. La habitación estaba limpia, sin ruidos y era cómoda, aunque cambiaría la moqueta.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Jane R.

Liked: Cleanliness, staff & service, property conditions & facilities

Neighborhood hotel

Small room for single. Breakfast buffet scrumptious. Most of staff terrific.
Stayed 1 night in Sep 2018