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Ulasan untuk Lisbon Five Stars Apartments Combro 77

4 out of 5
Lisbon Five Stars Apartments Combro 77
Beco do Carrasco, 10, Lisbon, LIS

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 36 dari 79 ulasan" "
Penilaian 8 - Bagus. 30 dari 79 ulasan" "
Penilaian 6 - Cukup Baik. 6 dari 79 ulasan" "
Penilaian 4 - Buruk. 4 dari 79 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 79 ulasan" "

8,6/10

Kebersihan

7,6/10

Staf & layanan

6,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

OMAIS

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Great service 👍
Menginap 2 malam pada bulan September 2023
Tanggapan dari Dear Omais, pada tanggal 11 Sep 2023
We want to thank you for the time that you took to give us your feedback.It was our pleasure to welcoming you and we hope that we can host you again soon.All the best,LFS

2/10 Sangat Buruk

YOUNGMIN

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023
Tanggapan dari Dear Yougmin, pada tanggal 8 Mei 2023
Thank you for your the time that took to give us your opinion.We are in shock with this review. We dont understand this, since we dont have any indication that something did went wrong with your reservation.We hope that we have the oportunity to change your mind.All the best,LFS

10/10 Sangat Bagus

Monica

Menginap 1 malam pada bulan April 2023
Tanggapan dari Dear Monica pada tanggal 8 Mei 2023
Thank you for the time that you took to give us your feedback. We hope that we can host again soon.All the best,LFS

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2019
Tanggapan dari Lisbon Five Stars Team pada tanggal 25 Sep 2019
Dear Guest, Firstly we would like to thank you for choosing Lisbon Five Stars. Our team is very happy and grateful to received you in our property. We work hardly to provide the best experience to our guests and we are sincerely sorry if we did not meet your expectations. We will forward this matter to our manager. We hope to have the opportunity to welcome you again. Best regards, Lisbon Five Stars Team

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Endroit difficile à trouver..... Climatiseur constamment bruyant, dérangeant..... Pas agréable!
Menginap 2 malam pada bulan September 2019

8/10 Bagus

CHING-HUA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2019

4/10 Buruk

Traveler terverifikasi

Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I liked the location The property was smaller than pictured and more importantly it was dirty and had a lot of wear and tear - stains on the toilet, scuffs all over the walls and floors, missing Nespresso canister, shower door that was missing handle and wouldn’t close, nice small kitchenette but missing silverware. The bed was super uncomfortable as were the pillows. The towels were stained as were the sheets I felt safe which I appreciate but truly feel that the apartment was overpriced for the condition and cleanliness and comfort
Menginap 3 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan
Den versprochenen Code habe ich leider nicht via Mail erhalten, sondern müsste wiederholt in Portugal anrufen, um diesem schlussendlich kurz vor Abflug per SMS zu erhalten. Die Spülmaschine war defekt, das Spülbecken hatte ein Leck, sodass beim Spülen der Boden nass wurde. Die Badezimmertür war nicht zu schließen, da die Türklinke rausgerissen war. Letzteres würde aber nach Meldung schnell repariert. Die Lage des Appartements war super! Unmittelbar an der Bahnlinie 28. Wir haben viel zu Fuß erlaufen können.
Menginap 4 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

GERMAN

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Apartamento amplio
En general el apartamento bien y muy amplio. Podrían mejorar en la calidad y limpieza de la ropa de cama. En especial las almohadas

4/10 Buruk

smitty, London

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Needs work
Lovely apartment but lack of attention to detail. Kettle had to be replaced, wifi not working, bedsheet did not fit, dishwasher broke. And although it is in a good central location that meant the music from the bar below kept us awake until late.
Menginap 3 malam pada bulan Mei 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2018
Tanggapan dari ana pada tanggal 22 Mar 2018
Dear guest, Thanks for your review. kind regards, Ana

2/10 Sangat Buruk

brian, nyc

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ask about the room first
Or first room was located above a night club. We got no sleep. They moved us to another location that had 2beds pushed together for one bed. Many of the lights didn’t work. We extended another day then they moved us to a ground floor apt. The traffic was very noisy and the door to the building was right on our bed was. It was very heavy and noisy. Once again not much sleep. I would not recommend this service nor will I ever use it again
Menginap 4 malam pada bulan Februari 2018
Tanggapan dari ana pada tanggal 22 Mar 2018
Dear Brian, We are sorry to read this review. We made all the efforts to give you the best solution to a problem that doesn't depend on us with an upgrade to an apartment more expensive and bigger without extra costs. Regarding the extension of your stay, we are sorry you have accepted our offer after visiting the apartment and were not satisfied. Kind regards, Ana

8/10 Bagus

Sen, UK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good calm place to stay
Hotel is very good, but had a terrible experience, one of the other appartment person locked the main door with physical key,even though we have the digital code, so got stuck inside the building for more than 2 hours. So please make sure nobody lock with the physical key.
Menginap 5 malam pada bulan Januari 2018
Tanggapan dari Ana pada tanggal 31 Jan 2018
Dear Sen, Thanks for your feedback! We are sorry for the succeed with the door of the building, but was something that we couldn't control. It was someone in the building that locked the door, this never happened before, it was a surprise. Hope to see you again in our apartment. Best regards, Ana

8/10 Bagus

MOR

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
The apartment is located in an old, up-to-date area near Lisbon's entertainment areas. The apartment was also in good condition. The problem with the service is until 17:00. We arrived at the apartment at 17:30 and phoned the phones that were left and they were not available even though they knew about the order and our arrival. Only after two hours did someone arrive with an apology. We asked for compensation or an upgrade to the apartment but were pleasantly denied.
Menginap 3 malam pada bulan Oktober 2017
Thank you! Yes we are always near to the building between 10:00h until 17:00h, by the way we are always available by our SOS phone that is 24 hours. Best regards, Lisbon Five Stars Apartments Team

10/10 Sangat Bagus

Mauricio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
super centrico, el cuarto limpio y lindo.
Menginap 1 malam pada bulan September 2017
Gracias Mauricio! Equipo Lisbon Five Stars Apartments

8/10 Bagus

Joyce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to everything. Did not like the entrance, an alley not too clean. And also did not like to depend on the personal checkin at 10am. Waste your morning waiting for that as the girls do not come earlier than 10am. But overall, nice rooms, new and clean
Menginap 3 malam pada bulan September 2017
Thank you Joyce Lisbon Five Stars Apartments Team

6/10 Cukup Baik

Flemming B. Ols, Denmark

Disukai: Kebersihan
God lejlighed med central placering
Lejligheden er ok med en god placering i det gamle kvarter. Udstyret i lejligheden var af ringe kvalitet og opvaskemaskinen fungerede ikke, også fik ikke kompensation - ikke særligt fleksibel kundepleje.
Menginap 5 malam pada bulan September 2017
Tanggapan dari Lisbon Five Stars Apartments Team pada tanggal 10 Nov 2017
159/5000 Será que quis dizer: Thank you! Our guests feedback is really important for us. We will work hard in order to improve our service. Best regards Lisbon Five Stars Apartments Team Dank je! De feedback van onze gasten is erg belangrijk voor ons. We zullen nauwelijks werken om onze service te verbeteren. Beste wensen Lisbon Five Stars Apartments Team

10/10 Sangat Bagus

Anna Paola

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ótima opção de estadia em Lisboa
Perfeito, apartamento completo, extremamente confortável, com toda infraestrutura da sua casa. Muito bem localizado, com ótimas pastelarias próximas.
Menginap 4 malam pada bulan September 2017
Obrigada Anna Paola Foi um gosto! Com os melhores cumprimentos, Equipa Lisbon Five Stars Apartments

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2017

6/10 Cukup Baik

Hugo

Menginap 3 malam pada bulan Agustus 2017

6/10 Cukup Baik

P, Amsterdam

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Bad service!
Ok Appartement, nice location but expect zero service with unfriendly staff. All our wishes and request ended up in nothing-rooms are not been cleaned also not after 4 days stay including towels- an SMS robot of the hotel send me 40 text messages per day with same message for four days??!- never had such a bad service experience before and I travel a lot!. When go there expect nothing but frustration.
Menginap 4 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nichts auszusetzen!
Hervorragend
Menginap 6 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2017

8/10 Bagus

Amir

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Storstad
Ny renoverade lägenheter med allt du behöver för en trevlig vistelse. Städning skulle vara mer frekvent, men när det görs är kanonbra. Trevlig bemötande och service. Närområde med mycket fina restauranger, dock lite högljud på nätterna (öronproppar!)
Menginap 9 malam pada bulan Juli 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Great studio apartment, well laid out and in a nice part of town - lots of cool bars and restuarants nearby.
Menginap 6 malam pada bulan Juli 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great . I enjoyed every bit of it very nice apartment nice neighborhood close to downtown
Menginap 5 malam pada bulan Juni 2017

6/10 Cukup Baik

Kathi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Schönes Apartment-Hotel
Das Apartment und die Lage waren sehr schön. Prinzipiell ist die Grundausstattung und das Konzept vom Five Starts sehr gut. Leider war unser Zimmer zu Beginn unserer Reise etwas dreckig (Haare auf dem Bett, Bad, Spüle etc.). Dies wurde aber am Tag nach unserer Ankunft noch einmal gereinigt. Leider kam in der gesamten Woche die wir dort verbrachten dann aber keine Reinigungskraft mehr, obwohl dies anders kommuniziert wurde. Alles in allem aber ein schönes, modernes Apartmenthotel mit kleinen, potenziellen Verbesserungen.
Menginap 7 malam pada bulan Juni 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great apartment!
We loved this apartment! The staff was super friendly and helpful, and the apartment was clean and spacious. We didn't have a view, but other than that, there is nothing to complain about. The bed was super comfortable and the washer/dryer was a plus. The bathroom was also quite large and the shower was amazing. In terms of location it felt like a bit of a walk everywhere we went, but that could also just be the hilly terrain of the city. We were very close to the water and the Time Out market, which I definitely recommend!
Menginap 3 malam pada bulan Juni 2017

10/10 Sangat Bagus

Ederson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super neat apartments!
Super neat apartment with very convenient access with door lock codes instead of key cards. I loved the fact we left out bags (we arrived early) and the bags were brought to our room when we returned.
Menginap 3 malam pada bulan Juni 2017

8/10 Bagus

NanJ, UK

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice apartment, in very good position
Our overall experience was very good, but we had a few minor problems while we there. It seems that most people stay for 3-4 days, but after reading all the details of Lisbon we decided to explore for 2 weeks so we were in the apartment much longer than most and probably a little more critical. Most of the problems were sorted out, however, our main problem was with the bathroom door which would not close without some considerable effort. We informed reception and was regularly promised that this would be sorted out, it was not until we were leaving that we were informed that the remedial work was a lot more involved and required the apartment to be empty for a few days.Although it may have been impractical to offer alternative accommodation to us, but it would have been more acceptable for this information to have been forthcoming before the last day. I would also like to mention that I expected to have clean towels on a 3 day basis, we were given one clean during our 14 day stay.
Menginap 14 malam pada bulan Mei 2017

8/10 Bagus

Gail

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Well located and newly built.
We appreciated having a washing machine in the apartment and a clothes airer. Our apartment was off a side street, which, with the thickness of the walls, made for a quiet location. Contemporary decor, plenty of storage space and a fabulous, large, modern bathroom. Perhaps a small tray containing some dishwashing liquid, hand soap, milk & tea bags/coffee sachets could have been provided as none of these were given over our 7 day stay.
Menginap 7 malam pada bulan Mei 2017

10/10 Sangat Bagus

LUIZA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lugar Incrível
Foi ótimo, melhor do que esperávamos! Única sugestão e a de um isolamento no piso pois se escuta muito alto o caminhar dos hóspedes do apto de cima!

8/10 Bagus

Mike

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice apartment,location a little far out of town

8/10 Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan

4/10 Buruk

Auriane

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Chambre OK mais service médiocre
L'appartement était vraiment bien équipé et confortable. Le seul défaut était les fenêtres : mauvaise isolation sonore (un chien n'a pas arrêter de brailler toutes les nuits) et laissent un peu passer la lumière. Le séjour se serait très bien passé si le personnel était un peu plus disponible et sympathique. On avait réservé un lit double mais on nous a donné 2 lits simples. C'est là que nous avons compris : comme il ne s'agit pas d'un hôtel le personnel n'est présent qu'à des horaires très restreints. Or, une fois qu'ils nous ont donné la clé et que nous avons payé la taxe de la ville, ils n'en n'ont plus rien à faire de nous : ils ont complètement arrêté de répondre à nos mails et à nos demandes. Même oralement, s'ils vous disent "oui oui" ne les croyez pas ! Un matin nous avons même laissé un mot sur leur bureau (puisque personne ne répondait à nos mails) pour demander du PQ et du sopalin : ils n'ont rien fait ! On a dû attendre 3 jours pour en avoir, en allant réclamer pendant leurs horaires (absurdes) de présence... Courir après le personnel ce n'est pas vraiment des vacances. Fuyez donc cet hôtel, vous trouverez largement aussi bien ailleurs pour le même prix.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice apartment. Walking distance to city attractions. Nice bars/cafes around. Would recommend for a long weekend in Lisbon.

10/10 Sangat Bagus

Kallie, Seattle, WA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Large, updated and well-decorated apartment
Check-in was a breeze. The apartment staff text me the day before our arrival with clear instructions on what to do when we arrived. They even included their wifi information so I could text them from outside the building without cell service! The entire building has been renovated and is accessed via an access code, same code for you room. We were on the second floor, in 2A I believe, and there is a small but reliable elevator. The room itself was huge, especially for what I've grown accustomed to traveling Europe. There was a very large bathroom with a rain shower, toilet and bidet. The apartment provided us with both hand and body towels for the three of us, but they weren't changed during our stay (I read you have to stay longer than four days for maid service). They brought us an extra, single bed as there were three of us staying in the room and even then we still had room to be comfortable in the apartment. We really appreciated the small kitchenette and the refrigerator and freezer for leftovers and chilling wine. We stayed in mid-April and I woke up very hot the first night so I opened all of the windows. Be warned - if you are a light sleeper, leave the windows and the window covers closed! This neighborhood gets very loud at night but if you keep the windows closed it's fine. The apartment also provided several fans but we did not use them. Check-out was simple as well, we simply closed our door behind us and that was it. We would definitely stay here again

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely apartment
Lovely, clean apartment in a nice neighborhood. Very nice to have the washer/dryer combo.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Good overall
The other reviews were mixed about the noise. For being in the city it is quiet. I ended up switching rooms. The first room faced the side street and was a bit more noisy than the second room I got which faced an interior area. You couldn't hear the traffic in the second one, but even the first wasn't bad. Kitchen was small and basic with limited pots. I couldn't get my clothes dry in the dryer. Bed was ok, but pillow was very lumpy. I did get a cleaning the third day which some others had complained about not getting. The area is very good. Everything is closer that it seems on the map. Metro is about a 10-15 minute walk.

10/10 Sangat Bagus

Helga , Wuppertal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Alles fantastisch. Tolle Lage. Perfekt
Wunderschöne Stadt mit einem gewissenen Flair. Super Appartement und einer zentralen Lage. Immer wieder gerne

8/10 Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location and amenities for longer stay
Good location in the heart of Lisbon. Room had great perks like a well equipped kitchen and a washer/dryer which were essential to our stay. Wifi connection was great and code access to building and room was ideal since multiple keys were not required. Bed and pillows were ok, not the most comfortable. Overall would stay here again.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastisch appartement, loopafstand van het centr
Goed, schoon en mooi appartement. Op loopafstand van het centrum. Grote badkamer, prima bed, een echte aanrader!

6/10 Cukup Baik

Traveler terverifikasi

Saubere und große Zimmer - dünne Wände und Decken
Pro: Das Zimmer war ganz in Ordnung, man hat viel Platz im Schlafzimmer welches zugleich mit einer Küche versehen ist. Auch das Bad war sehr groß. Sauber und Modern. Contra: - Dünne Wände und Decken (man hört jeden Schritt des oberen Nachbarn). - Wir haben 5 Nächte gebucht und kein einziges Mal wurden unsere Handtücher ausgetauscht. - Zwei Tage lang wurde man mit dem Feueralarm geweckt.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great spacious hotel with high ceiling
Awesome apartment hotel, very high ceiling and clean. The building looks newly renovated, nicely decorated, very modern minimalism decoration. The staff are very helpful and patiently answer all questions. The hotel is located on a side street with a slight slope.

10/10 Sangat Bagus

tony, cheshire uk

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
In old town Lisbon
Great location. Transport, food outlets on doorstep

10/10 Sangat Bagus

Fanny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar