"Overall it was a good experience, but the towels that we had in the room was not usable. Also, the latest check in time was 12:30 am, and we arrived right before 12:00, but it was stressful because with the traffic, you never know.. I tried to call 3-4 times right after I found out the latest checking time, but no answer. I received a message from them via Expedia, letting me know about it, and I replied asking them what happens if we won’t arrive on time, but no answer. I consider that we were just lucky that we get there and being able to check in. Also, when we booked the place, we didn’t know upfront about the LATEST check in time, as if we would’ve known, we wouldn’t booked it, because you never know what can happen down the road and then they will make you pay a night, even if you get there late…"