Search Hotels Near Liverpool Festival Gardens, Liverpool

"Decebt"

"We have stayed here before, and the decor, cleanliness, and friendliness of staff were just as good. We had an issue with a noise in our room, but on reporting to staff in Reception we were offered ( and moved) to another room straight away. Breakfast times were busy, particularly as our stay coincided with the Grand National, but all staff kept a good sense of purpose, making sure that everything flowed as smoothly as possible. Well done and thank you. Next time we are in Liverpool, we shall certainly look again at staying here (availability and price being considered). "

"We recently stayed at Staybridge Suites Liverpool and overall had a pleasant experience. The hotel was clean, comfortable, and well-located, making it a great base for exploring the city. There were, however, a couple of issues worth noting. Breakfast finished at 9:30am on weekdays, which felt quite early, particularly for guests like ourselves who prefer to exercise before eating. A 10:30am finish (as offered at the weekend) would be much more suitable across the week. The main issue was that the air conditioning in our room was not working properly, leaving it uncomfortably warm and stuffy. We reported this both at reception and via the messaging system, including the error code. While we were assured that maintenance would investigate, unfortunately this never happened, and there was no follow-up. We were also told the temperature could be adjusted remotely, which didn’t appear to be the case. With a few improvements in responsiveness and guest comfort, this could be an excellent stay."

"We had booked what we thought was a higher end hotel, well we paid a higher price for our twin room. The first room we were given was room 116 and was tiny, the window started about 7 feet up and so had no view or air in the room. The bed frames were frayed and very dated. The walls and very high ceiling looked like it had previous damp. We were moved to another room 516, equally small but had a window to let some air in as it was so hot. All facilities were basic and tired. The breakfast was mass presumed, for a hotel this size there could have been fresh coffee, not out of machine. There was plenty of choice but all very basic, cheap ingredients and the cooked breakfast was obviously massed cooked and lacked the finish to make it a good breakfast (over fried hash browns, dry sausage and black pudding, weird half fried half poached egg) The grand lounge was indeed grand, the wine in the bar was good value £24 for a bottle of NZ Sauvignon. It felt to me like a very budget hotel with high ceilings and a few chandeliers. I would not recommend here which is a shame as this could be an excellent hotel. "

"The beds were comfortable, staff were friendly and helpful."

"Didn't have breakfast "

"Extremely loud location, music banging until 4-5am"

"Best hotel in England"

"This is a good hotel in Liverpool city and an ideal location. Perhaps bizarrely, I have a real bug bear about coat hangers that are fixed to the wardrobes - just gives it a cheap feel. "