Westpoint Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hyde Park

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November 2024

Photo gallery for Westpoint Hotel

Bar (on property)
Exterior
Private kitchen
Lobby sitting area
Iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

6.2 out of 10
Guest amenities rating.
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 3 of 10 rooms

Family Apartment

Highlights

Free cots/infant beds
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Living room
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Economy Double Room

Highlights

Kitchenette
Flat-screen TV
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Apartment (Triple)

Highlights

Free cots/infant beds
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Living room
Daily housekeeping
  • Park view
  • Sleeps 4
  • 1 Single Bed, 1 Double Bed and 1 Single Sofa Bed

Similar properties

About the area

Map
168 - 172 Sussex Gardens, London, England, W2 1TP

What's nearby

  • Hyde Park - 5 min walk
  • Marble Arch - 15 min walk
  • Oxford Street - 4 min drive
  • Kensington High Street - 4 min drive
  • Buckingham Palace - 6 min drive

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪The Bear - ‬3 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk

About this property

Westpoint Hotel

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Westpoint Hotel has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • A 24-hour front desk, a lift and a vending machine
  • Multilingual staff, tour/ticket information and smoke-free property
  • Luggage storage, a TV in reception and a front desk safe
Room features
All 61 rooms offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Showers and hairdryers
  • Kitchenettes, daily housekeeping and phones

Languages

English, French, Greek, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchenette

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Hotel Westpoint
Westpoint Hotel
Westpoint Hotel London
Westpoint London
Westpoint Hotel London, England
Westpoint Hotel Hotel
Westpoint Hotel London
Westpoint Hotel Hotel London

Frequently asked questions

Is Westpoint Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Westpoint Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Westpoint Hotel?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Where is Westpoint Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station is only a 2-minute walk and London Paddington Station is 2 minutes.

Westpoint Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 111 out of 1000 reviews" "
Rating 8 - Good. 403 out of 1000 reviews" "
Rating 6 - Okay. 293 out of 1000 reviews" "
Rating 4 - Poor. 128 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train, and in an interesting neighborhood.
Stayed 15 nights in Jun 2019

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant corner of Paddington
Excellent location in a quiet enclave close to Paddington underground ( although we walked past it twice as it’s not that well signposted ! ). Friendly staff, clean and tidy rooms made this a very pleasurable stay. I would definitely come again.
Stayed 2 nights in Aug 2021

10/10 Excellent

Claudia Lupita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place great price
Booked last minute because missed last train..upgraded me to double..wild stat again
Stayed 1 night in Jul 2020

6/10 Okay

Rachel

Disliked: Room comfort
Noisy Rooms
Reception staff were not friendly but very blunt, the room was extremely noisy and we could hear the conversation in the room next door and in the corridor. The house keeping staff were talking loudly with each other and banging around when cleaning other rooms first thing in the morning
Stayed 2 nights in Mar 2020

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The Wi-fi was not particularly strong. My room was in the basement and was cold. Some of the plug sockets were damaged in my room.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Facilitys to the room. We been on the first floor without acsensor. We've got a big luggage and we lif it with hands.
Stayed 1 night in Dec 2019

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to Hyde park
Lovely hotel in a great location
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Would never recommend.
Customer Service was awful! Lifts were broken and staff was rude. Shower was small and double bed was a small double. Room was cold.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Small cramped and dated bedrooms, shower is horrible
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room, great location for a cheap price. Only issue we had was the tv which did not work.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Reception area was nice and clean.Staff was prompt and check in done quickly
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Although dated, the rooms are clean and tidy. Will be better if there was a safe and better heating.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The fire alarm went off 6 times in 6 nights we stayed. There was paint chipping on the windowsills the bed broke on our last night they’re just sitting on it. The customer service was great they were quick to help and come up with an answer but when you have two Mercedes-Benz and a Rolls-Royce parked out front and you have paint chipping on your window sills and overall cleanliness issues those two things don’t add up
Stayed 6 nights in Oct 2019

6/10 Okay

Robert, Canada

Travelled with family
Liked: Staff & service
The location is good but the size of the room & bathroom is very small for two guests.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
They went through our bags when we were out and took money!! Only about £1 in change but if they do that in every room they get a lot of money! The staff were also very unhelpful about it, especially the manager! We didn’t feel safe at all! Don’t waste your money.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a huge room. Whiich was a nice surprise. Staff helpful. Good shower.
Stayed 1 night in Oct 2019

10/10 Excellent

Sharied

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient place to be
Our stay was excellent staff very friendly and helpful
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

4/10 Poor

Hera

Travelled with family
Disliked: Property conditions & facilities, room comfort
We booked 2 rooms. One room was so small and not very clean, but there was a wifi connection. The other rooms quite spacious, but no mobile connection and the wifi couldn't reach our room. The bathroom had unpleasant smell. The window is facing another room and the window blind cannot close properly. So, it was disappointing..
Stayed 1 night in Sep 2019