London hotel guide. Ace Hotel hotel in London, England

"A lovely hotel, with fantastic views of either the Tower Bridge or the docks. However, staff at the contact centre and hotel were unhelpful and at times rude."

"Great area"

"Clean, affordable, cute but too small, only good for a quick weekend stay but not to stay long, they only clean the room every four days, no amenities, taking a shower was annoying, you can easily flood your bathroom/room. no tv but staff for friendly and always willing to help."

"Great hotel for an overnight stay, especially if you have an early flight out of Heathrow. It's 2 mins walking distanct to the terminal and it is all connected by a bridge which means you will never have to venture outside to get to T5. Breakfast is fantastic and staff are great!"

"Great location. Fantastic room. Staff was friendly and very helpful "

"Generally good after a very slow queue for check-in (20 minutes). Friendly and attentive staff (although not quite enough of them?). Food great and cocktail bar fine. One of the main lobby lifts kept malfunctioning- nobody on had to fix it? - so there were some long waits there too (minimum 5 minutes at some times). "

"relatively. expensive-very convenient "

"Good location, wifi not great and my room was facing a builders yard so very noisy late in to the evening. Can also hear every door in the corridor slamming shut. "

"Good"