Hotel Best Western di London

"Our stay on the 11th of June was excellent. The room was nice and clean; linen was fresh but the only thing that I took notice was the pillows need to be up graded. They were flatten out from use over the yrs, so I’m saying that, new pillows should be purchased. A small thing but it surly would go a long way. Please look into it. The pillow makes the customer feel more rested and Satisfied with the stay"

"Clean Room"

"I couldn’t get the tv to go to just regular channels. There needs to be an explanation as to how it works so that people like me who are technologically challenged can use it. It also said to get in touch with front desk if any issues but there is nothing on the phone to let you do that so you have to get dressed and actually go to the front desk"