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Ulasan untuk Courtyard by Marriott London City Airport

3 out of 5
Courtyard by Marriott London City Airport
10 Connaught Road, Silvertown, London, England

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 180 dari 275 ulasan" "
Penilaian 8 - Bagus. 72 dari 275 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 275 ulasan" "
Penilaian 4 - Buruk. 5 dari 275 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 275 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Simone

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Courtyard London City Airport pada tanggal 18 Mei 2024
Hello , We are very much appreciating your comment regarding your stay at our hotel.It is always a pleasure to receive a comment such yours.I will make sure to share it with our colleagues as your satisfaction is the best reward for our Team as we aim to provide excellent service.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards,Gabriela MuraruReservation Agent

10/10 Sangat Bagus

Carole

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel. Very comfortable, well-appointed room. Super bathroom, shower and toiletries. Loved the chance to recycle our rubbish. Also loved breakfast and evening meal. All staff were friendly and helpful. Excellent public transport links and of course so handy for the airport.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Courtyard London City Airport pada tanggal 7 Mei 2024
Dear guest ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservations Agent

4/10 Buruk

Abi

Menginap 12 malam pada bulan April 2024
Tanggapan dari Courtyard London City Airport pada tanggal 11 Mei 2024
Dear Abi,Thank you for taking the time to give us your feedback. We are ever so sorry to hear that your time with us was less than perfect with our customer service. We will work hard to make this right for next time. We do apologise again. Kind regards,Gabriela Muraru

10/10 Sangat Bagus

Bartosz

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good stay.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Courtyard London City Airport pada tanggal 17 Apr 2024
Dear guest,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservation Agent

10/10 Sangat Bagus

Nicholas

Traveler bisnis
Disukai: Fasilitas
Comfortable bed. Great shower. Perfect.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Courtyard London City Airport pada tanggal 16 Apr 2024
Hello ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservations Agent

10/10 Sangat Bagus

Jonni

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Best there is for City Airport
Menginap 1 malam pada bulan April 2024
Tanggapan dari Courtyard London City Airport pada tanggal 16 Apr 2024
Hello ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservations Agent

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very friendly and invite me to a welcpme drinks event which i couldnt attend but it was a nive touch
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Courtyard London City Airport pada tanggal 16 Apr 2024
Hello ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservations Agent

10/10 Sangat Bagus

Arturo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Courtyard London City Airport pada tanggal 16 Apr 2024
Hello ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservations Agent

4/10 Buruk

Simon, Nottingham

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
A typical modern hotel… a sealed box, too hot, and no control over the room temperature.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Courtyard London City Airport pada tanggal 16 Apr 2024
Dear guest,Thank you for taking the time to give us your feedback. We are ever so sorry to hear that your time with us was less than perfect with our customer service. We will work hard to make this right for next time. We do apologies again. Kind regards,Gabriela Muraru

10/10 Sangat Bagus

Joanne, Stourbridge

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great no problems
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Courtyard London City Airport pada tanggal 16 Apr 2024
Hello ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservations Agent

10/10 Sangat Bagus

Kenneth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location next to London City Airport. Modern hotel with fresh rooms.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Courtyard City Airport pada tanggal 29 Mar 2024
Hello ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regardsGabriela MuraruReservations Agent

10/10 Sangat Bagus

john

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Airport asccess
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Vikerun pada tanggal 16 Mar 2024
Good Afternoon Mr. John,Thank you so much for your kind words! We're thrilled to hear that you had a great stay with us. Providing a positive experience for our guests is always our top priority, and we're delighted that we could meet your expectations. We truly appreciate your feedback and hope to welcome you back again soon for another wonderful stay. Kind Regards,Vikerun Nijhum

6/10 Cukup Baik

Tatsuya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
空港まで少しあります。7分くらい。
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hazel pada tanggal 11 Mar 2024
Hello Tatsuya,Thank you for taking the time out of your day to leave us a review. Our team members appreciate your fantastic feedback. We hope to welcome you back on your next trip to London!Kind regards,Hazel S,Reservations

8/10 Bagus

Benjamin, Romford

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Entrance into the Courtyard Lobby was welcoming, with a nice smell, and friendly reception staff. Looking past reception, I could see a very welcoming bar/restaurant area with some sofa areas in front of big tv’s. We were allocated a runway view room on the sixth floor. We were apparently moved from a fourth floor equivalent, thankfully, as the view from the lower floor would have been more Docklands Light Railway than airport. Via the secure and room card access lifts, our view from the sixth floor had pretty impressive views of the Jet Centre and the far west end of the runway. But you could not see too much of the airport activity through the narrow window. The hotel itself pretty much faces the Excel Venue and is only a short and interesting walk from there. The room also smelt nice, was a functional and modern layout with a large walk in shower and spacious area to store luggage. USB ports for charging with bedside sockets. Large TV. Just failed slightly on the cleaning, with an old straw found on the floor by the bed and some room service food found stuck to the room service information card! Nice restaurant/bar area with good food.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hazel pada tanggal 2 Mar 2024
Dear Benjamin,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard London city Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying with us and we hope you choose to create more memories here whenever your travels bring you back to London.Warm regards,Hazel S,Reservations.

10/10 Sangat Bagus

Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cost clean room
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Vikerun pada tanggal 24 Feb 2024
Dear Mr. Richard, Thank you for taking the time to leave us your amazing review. Our team members at Courtyard by Marriott appreciate your kind words. We hope to welcoming you back on your next trip to London.Kind regards, Vikerun

10/10 Sangat Bagus

Mohammed

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really nice room
We had the room with the view, and the view was really nice. You can't really see down the runway, but you can see the plane climbing up after takeoff. As for the room itself, it was very clean, nice and cosy, with a well-designed and pleasant bathroom. Would recommend.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hazel pada tanggal 21 Feb 2024
Dear Mohammed,Thank you for taking the time to leave us your amazing review.Our team members at Courtyard by Marriott appreciate your kind words.I will be sure to pass on your feedback to other team members at our hotel.We hope to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

6/10 Cukup Baik

Surendra, Edmonton

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
This Hotel was conveniently located within walking distance from London City Airport. Upon check in my VIP Access was not recognized nor was an upgrade nor any other amenities offered. Instead we had to be awake all night while the room next to us had an ongoing party making noises, slamming doors and yelling. We were too tired to complain after arriving from Scotland and had an early morning flight. I also was told upon check in that my card charged with the room cost along with the security deposit will be used to have the security funds return and I must present the same card. Unfortunately the front desk agent checking us out then printed the folio and told me the card does not sneed to be tapped but rather it will automatically go back within an hour or two. I’ve arrived back in canada after an eight hour flight and nothing was returned to my card. Now I will have to wait over 5 business days while the bank processes this transaction if and when it returns. I was having issues with my card on my trip so I specifically asked them to make sure the funds are not held up upon check out, to which the check in agent assured me it’s the fastest return way. In that way I can call my card company and cancel my card. Now I have to wait days to get the refund before I can change the card. I’m extremely disappointed in this property as I’ve been leaving nothing but positive reviews on all my hotel stays over the years based on the good experiences. This unfortunately will wasn’t.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Courtyard City Airport pada tanggal 19 Feb 2024
Dear guest,Thank you for taking the time to give us your feedback. We are ever so sorry to hear that your time with us was less than perfect with our customer service. We will work hard to make this right for next time. We do apologies again. Kind regards,Gabriela MuraruReservation Agent

10/10 Sangat Bagus

Stefano

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hazel pada tanggal 21 Feb 2024
Hello Stefnao,Thank you for taking the time out of your day to give us a perfect 10 on 10. Our team members appreciate your fantastic feedback. We hope to welcome you back on your next trip to London!Kind regards,Hazel S,Reservations

6/10 Cukup Baik

John

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
petrol cars parked in EV charging spaces. Not the best of welcomes at reception.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Courtyard City Airport pada tanggal 19 Feb 2024
Dear guest,Thank you for taking the time to give us your feedback. We are ever so sorry to hear that your time with us was less than perfect with our customer service. We will work hard to make this right for next time. We do apologies again. Kind regards,Gabriela MuraruReservation Agent

8/10 Bagus

Holly

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hazel pada tanggal 21 Feb 2024
Hello Holly ,Thank you for taking the time out of your day to leave us a a good score. Our team members appreciate your fantastic feedback. We hope to welcome you back on your next trip to London!Kind regards,Hazel S,Reservations

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
They said I could get 15£ credit per day from dining/bar however they charged me full priced without excluding the credit as promised in the end. Not so nice. Everything else was rather pleasant.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Courtyard City Airport pada tanggal 19 Feb 2024
Dear guest,Thank you for taking the time to give us your feedback. We are ever so sorry to hear that your time with us was less than perfect with our customer service. We will work hard to make this right for next time. We do apologies again. Kind regards,Gabriela MuraruReservation Agent

8/10 Bagus

Ronny

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Courtyard City Airport pada tanggal 19 Feb 2024
Dear guest,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservation Agent

8/10 Bagus

Lynn

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Very friendly staff. Very comfortable
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hazel pada tanggal 20 Jan 2024
Hello Lynn ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

8/10 Bagus

GREG

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
modern and fairly new hotel, short walk from LCY.
modern and fairly new hotel, short walk from LCY. Good evening food. Breakfast good but scrambled eggs I guess were from a packet of powder.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hazel pada tanggal 20 Jan 2024
Dear Greg,Thank you for taking the time to give us your feedback. We are ever so sorry to hear that your time with us was less than perfect with the breakfast experience. We will work hard to make this right for next time. We do apologise again. Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Shyneka

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hazel pada tanggal 13 Jan 2024
Hello Shyneka,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Zubair

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hazel pada tanggal 13 Jan 2024
Hello ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

oluwadamilola

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I personally feel like the information given by the staff can be a little more consistent. Overall, it was a great experience
Tanggapan dari Courtyard City Airport pada tanggal 19 Feb 2024
Dear guest ,Thank you for taking the time to leave us a review. All team members appreciate your kind words. Moreover, thank you for feedback as we will do pass it to our team.We look forward to welcoming you back on your next trip to London!Kind regards,Gabriela MuraruReservation Agent

8/10 Bagus

A M

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel in a convenient spot.
This is a great hotel, convenient for the airport and for public transport into London. It’s clean, comfortable and I always get a great night’s sleep there. I do have one niggle, though and that is through Hotels.com Gold extras I am supposed to get a £15 credit when I stay there. I have never been offered the £15 credit and I would like to know why.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 31 Des 2023
Dear Guest,Thank you for taking the time to leave us your amazing review.Our team members at Courtyard by Marriott appreciate your kind words.I will be sure to pass on your feedback to other team members at our hotel.Also I reviewed your 15 credit. Just to let you know it doesn't show up on your reservation as its done through a 3rd party platform. Maybe in the future you can show your credit confirmation to our front desk staff and they can manually add this to your billing. I have processed this and refunded your card.We hope to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations.

8/10 Bagus

E

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Goede locatie
Fijn Hotel dicht bij de terminal en eventueel de DLR naar de stad
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 31 Des 2023
Hello ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Paul

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Paul,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Modern hotel a short walk from LCY.
Modern hotel a short walk from LCY. High room rate does not include breakfast. Parking is at the Travelodge 500 yards away.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 31 Des 2023
Hello ,Thank you for taking the time out of your day to leave us a review. Our team members appreciate your feedback. We hope to welcome you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Nicola

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel within walking distance of London City Airport, so easy to travel to Canary Wharf or the City. The hotel was clean, quiet, and with a nice atmosphere in the bar/ restaurant, and the staff were very friendly. The room was a really good size, and the blackout curtains excellent 😊
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 31 Des 2023
Hello Nicola, Thank you for taking the time to leave us a review.All staff members at our hotel appreciate your kind words!I will be sure to pass on your feedback to other team members.We look forward to welcoming you back again in the near future.Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

CHANGOK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Changok,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello ,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Jennifer

Menginap 8 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Jennifer,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Marie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lit confortable
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Marie,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

4/10 Buruk

Tracey

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Disappointing
Probably one of the worst checking in experiences - extremely slow and no apology offered. There wasn't even water provided in the room which is surprising for a more high end hotel - even budget hotels can offer this.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 31 Des 2023
Dear Tracey,Thank you for taking the time to give us your feedback. We are ever so sorry to hear that your time with us was less than perfect with our customer service. We will work hard to make this right for next time. We do apologise again. Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Ashleigh

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Ashleigh,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

2/10 Sangat Buruk

Matthew

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Dear Matthew,Thank you for taking the time to give us your feedback. We are ever so sorry to hear that your time with us was less than perfect with our customer service. We will work hard to make this right for next time. We do apologise again. Kind regards,Hazel S,Reservations

8/10 Bagus

Timothy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
City airport hotel - can't go wrong
Good choice for an early flight from City airport. Pricey for standard of hotel but probably OK for the convenience of location.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 31 Des 2023
Hello Timothy,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Kate

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
safe and clean
Menginap 7 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Kate,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Jensen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good customer service
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Jensen,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Mamta

Menginap 3 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Mamta,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Rahul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is near City airport. Not the safest of areas, but the hotel itself is very comfortable, clean and easy. The staff were top notch all the way through.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 31 Des 2023
Hello Rahul , Thank you for taking the time to leave us a review.All staff members at our hotel appreciate your kind words!I will be sure to pass on your feedback to other team members.We look forward to welcoming you back again in the near future.Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Chinenye

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I had an amazing time and i am definitely gonna come back more often! I really loved the ambience of the hotel. Simply Amazing!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 31 Des 2023
Dear Chinenye,Thank you so much for your great review! Your kind comments really made our day, and we can't wait to be able to welcome you back again soon! BestHazel S,Reservations

10/10 Sangat Bagus

Janice

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fabulous bed
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Janice,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Katy

Menginap 1 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Katy,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

10/10 Sangat Bagus

Lynnette

Menginap 1 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hello Lynnette,Thank you for taking the time to leave us a review. All team members appreciate your kind words.We look forward to welcoming you back on your next trip to London!Kind regards,Hazel S,Reservations

8/10 Bagus

Collane

Property was clean and neat, but not close to to the site seeing in London.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hazel pada tanggal 6 Jan 2024
Hi Collane,Thank you for taking your time to leave us a review. Its really appreciated.We look forward to seeing you soon again :)Kind regards,Hazel S.Reservations

10/10 Sangat Bagus

Adrian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is great for LCY airport, literally a five minute walk. Bright and fresh business hotel, there is little entertainment in the immediate facility but the reality is you’re there because of the airport. A good buffet style breakfast, I also enjoyed the vegetable Thai curry
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hazel pada tanggal 31 Des 2023
Hello Adrian,Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Also, the Thai Vegetable Curry is one of our best sellers. I'm glad you felt the same :)Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Warm regards,Hazel S.Reservations.