Meeting facility

Reviews of Hilton Garden Inn London Heathrow Terminal 2 and 3

3.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 2074 out of 3468 reviews" "
Rating 8 - Good. 902 out of 3468 reviews" "
Rating 6 - Okay. 280 out of 3468 reviews" "
Rating 4 - Poor. 111 out of 3468 reviews" "
Rating 2 - Terrible. 101 out of 3468 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A very convenient hotel when doing an overnight layover at Heathrow. An expensive option but one has to decide if the convenience is worth it. Two minutes from baggage pickup and likewise when checking in for your next flight. With a decent restaurant.
Stayed 1 night in Apr 2024

8/10 Good

Grant, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent. Modern, clean, good toiletries, great bed. Blackout and soundproofing were both excellent. It could have used a coffee maker rather than just a kettle but that was fine. WiFi average but worked. Food and drink is overpriced for what you are getting - £18 for a cocktail, £25 for a burger, £11/£12 for a wine etc. Staff were nice
Stayed 1 night in May 2024

8/10 Good

Helen

Convenient
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to airport. Comfortable room.
Stayed 1 night in May 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful. Very convenient for a short layover. Breakfast was average, can’t complain.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 1 May 2024
Dear Nadia Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel only exists as a place to stay for an early flight out of Heathrow or a stay between flights. Rooms are clean and comfortable, but you’re sort of trapped in the hotel. My wife and I had dinner in the restaurant- both the service and food were very good - the food prices were very high for the options available- but you know that going in. Best part - for terminals 2 and 3 - it’s a short easy walk with luggage to both terminals- and that’s the reason you stay at this hotel.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 1 May 2024
Dear Karl Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

4/10 Poor

Simon

Travelled with family
Disliked: Amenities, property conditions & facilities
Food at restaurant was terrible and overpriced. Convenient location at Heathrow, but very noisy mechanical sounds (pipes banging)? Industrial laundry machine nearby maybe( kept us from sleeping for the few hours we had to sleep before our flight)
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 30 Apr 2024
Dear Simon Thank you for taking the time to share your feedback. We ‘re deeply disappointed to hear about the challenges you experienced during your time with us. We will definitely take your feedback and put forth to higher management so we can serve you better in future.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 30 Apr 2024
Dear Amanda Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Georgiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 29 Apr 2024
Dear Georgly Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 30 Apr 2024
Dear Elizabeth Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 30 Apr 2024
Dear Senders Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 Good

Isik

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 30 Apr 2024
Dear Isik Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

LORI

Liked: Amenities
Front desk was amazing. Young man was pleasant and informative and respectful of our time crunch. Quite room and well suited.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 29 Apr 2024
Dear Lori Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjacent to Terminal 2 Heathrow.... not much else around...
Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 29 Apr 2024
Dear William Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Melvin

Business traveller
Liked: Cleanliness, property conditions & facilities
Not
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 29 Apr 2024
Dear Melvin Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 29 Apr 2024
Dear Jenny Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and view!
Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 29 Apr 2024
Dear Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Lyndsay

Travelled with group
Liked: Amenities
Ok
Stayed 1 night in Apr 2024
Response from Damian on 27 Apr 2024
Dear Lyndsay , Thank you for your review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. I do apologise those other aspects of your stay was not to your expectation, and rest assured we will be looking into your comments and raising with the relevant departments. We look forward to welcoming you back soon.Yours sincerely,Bharat B. MadanGeneral ManagerHilton Garden Inn London Heathrow Terminals 2 &3

8/10 Good

Jana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 29 Apr 2024
Dear Jana Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 Good

Roisin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dry convenient however the air conditioning was weak and we were uncomfortably hot all night.
Stayed 1 night in Apr 2024
Response from Damian on 27 Apr 2024
Dear Roisin,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the airport
Stayed 1 night in Apr 2024
Response from Damian on 27 Apr 2024
Dear Christopher,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Reece

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I Loved The Hotel In General & Going up to the Runway Bar & Having a Drinks & Enjoying the Views From the Planes Landing & The Views From the Distance of London The Prices a Little Expensive But Apart From that It Was a Good Break Away
Stayed 2 nights in Apr 2024
Response from Damian on 27 Apr 2024
Dear Reece,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

maureen

Travelled with partner
Liked: Amenities
Nice staff
Stayed 1 night in Apr 2024
Response from Damian on 27 Apr 2024
Dear Maureen,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

tewfik, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2024
Response from Damian on 27 Apr 2024
Dear Tewfik,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Aldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for connections through Terminal 2. Literally a two minute walk from the terminal entrance.
Stayed 1 night in Apr 2024
Response from Damian on 27 Apr 2024
Dear Aldo,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient for our flight next day from Terminal 2. We enjoyed the Runway Bar but were most impressed by the service in the restaurant. It was excellent!
Stayed 1 night in Apr 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical airport hotel . Very convenient if your flight arrives late or you depart early as terminal is five minutes walk. Restaurant is good for location but overpriced. Rooms can accommodate airport trolleys which is very useful.
Stayed 1 night in Apr 2024
Response from Damian on 27 Apr 2024
Dear John,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Sylvia

Liked: Property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

8/10 Good

helena

Liked: Cleanliness, property conditions & facilities
Convenient so not cheap, but decent standard
Stayed 1 night in Apr 2024
Response from Damian on 27 Apr 2024
Dear Helena,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

R David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bharat on 25 Apr 2024
Dear David,Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

4/10 Poor

XIAOLI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very convenient located. Room is clean and Quite. Attitude of Reception staff for checking in was poor.
Stayed 1 night in Apr 2024
Response from Bharat on 24 Apr 2024
Dear Xiaoli,We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with a member of our staff. We hold ourselves to the highest standards and we will have this issue addressed with concerned department. We look forward to welcoming you back during your future visits to the UK.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service excellent. Very conveniently situated
Stayed 1 night in Apr 2024
Response from Bharat on 24 Apr 2024
Dear John, Thank you for your review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. I do apologise those other aspects of your stay was not to your expectation, and rest assured we will be looking into your comments and raising with the relevant departments. We look forward to welcoming you back soon.

6/10 Okay

LORENZO KOJO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is 3 minutes walk to terminal 3 was very convenient for my short stay.
Stayed 1 night in Dec 2023
Response from Bharat on 22 Apr 2024
Dear Lorenzo, Thank you for your review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. I do apologise those other aspects of your stay was not to your expectation, and rest assured we will be looking into your comments and raising with the relevant departments. We look forward to welcoming you back soon.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to subway and terminals
Stayed 1 night in Apr 2024
Response from Bharat on 24 Apr 2024
Dear Suzanne,Thank you for your review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. I do apologise those other aspects of your stay was not to your expectation, and rest assured we will be looking into your comments and raising with the relevant departments. We look forward to welcoming you back soon.

2/10 Terrible

Zsuzsanna

Disliked: Cleanliness, property conditions & facilities
Unsafe, dangerous hotel! The guest staying in the room next to me tried to break into my room, the person was never contacted by the hotel about this or questioned, horrible experience. The first worker I approached when I ran away from the room for help dismissed me while I was crying and begging for help. They promised to talk to the intruder but they never did. Don’t stay here!
Stayed 1 night in Apr 2024
Response from Bharat on 22 Apr 2024
Dear Zsuzsanna,Thanks for your review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Bharat on 22 Apr 2024
Dear John, Thanks for your review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,

10/10 Excellent

Stavroula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access to Terminal 2
Stayed 1 night in Mar 2024
Response from Bharat on 22 Apr 2024
Dear Stavroula,Thanks for your review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 19 Apr 2024
Dear Stephen Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

4/10 Poor

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
I paid extra for a high room with a runway view. We both actually hit our heads on the internal glazing while trying to see the runway ! Definitely a case of restricted view and definitely not worth the extra money . I asked at reception about the disappointing view and she said it was because I’d book through an agent - as in Expedia. A real waste of money for what you got. You couldn’t sit and watch the runway - what little you could see needed you to stand - not the start to my holiday I had hoped for.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 18 Apr 2024
Dear Louise Thank you for taking the time to share your feedback. We ‘re deeply disappointed to hear about the challenges you experienced during your time with us. We will definitely take your feedback and put forth to higher management so we can serve you better in future.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our travel requirements
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 17 Apr 2024
Dear John Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Allen, universal city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to be close to the transportation and terminals but not to the London center 😁
Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 17 Apr 2024
Dear Allen Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

2/10 Terrible

Leyanis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t book this Hotel, I paid my stay via booking and when I got to the Hotel they told me they needed to do a hold on my card for 50 pounds. It’s been more than a month and they have not refund me the money. Be careful when booked they will not refund you the hold, and good luck calling them.
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 16 Apr 2024
Dear Leyanis Thank you for recent review. We regret that we did not deliver our usual standard of service.Please be advice pre-authorization if not used, its get automatically refunded back to you.however, please be advised that although its released from our end it could take up to 14 working days to reflect in your account, this is entirely upto discretion of bank as to when funds reflect on your account.If not you need to contact your bank provider.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredibly easy to get to the tube station and into central london from this hotel. Staff were pleasant and helpful, room was comfortable. I will stay again.
Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 16 Apr 2024
Dear Maria Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 Good

Nick

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for early flight
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 15 Apr 2024
Dear Nick Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

8/10 Good

Anthony

Travelled with partner
Room lovely and clean but tv was broken
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 15 Apr 2024
Dear Anthony Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Fleur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the airport
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 13 Apr 2024
Dear Fleur Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 15 Apr 2024
Dear Paul Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 13 Apr 2024
Dear Mary Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 Good

Louisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for proximity to terminal 3.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 13 Apr 2024
Dear Louisa Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 Excellent

Tracy, mount horeb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient property at Heathrow with access to the underground for easy transport to London.
Stayed 1 night in Mar 2024
Response from Hilton Garden Inn London Heathrow Terminals 2 &3 on 13 Apr 2024
Dear Tracy Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager