London City Centre, a neighbourhood in London, is home to Monument by Excel Apartments. Liverpool Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thames River and Russell Square. London Eye and Madame Tussauds Wax Museum are not to be missed. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Monument by Excel Apartments
This smoke-free apartment features a lift. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a Select Comfort bed and premium bedding, and guests will also find conveniences, such as an all-in-one washing machine and dryer and a dining area. Weekly housekeeping is available.
Monument by Excel Apartments offers 9 accommodations with all-in-one washer/dryers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 42-inch LCD televisions come with satellite channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (91 centimetre wide door)
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Iron/ironing board
Weekly housekeeping
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Security system
Fire extinguisher
General
9 units
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 25
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 350 will be collected before check-in.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property is also known as
StayInn Monument Street
Monument by Excel Apartments London
Monument by Excel Apartments Apartment
Monument by Excel Apartments Apartment London
Frequently asked questions
Is Monument by Excel Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Monument by Excel Apartments?
This property doesn't offer parking.
What time is check-in at Monument by Excel Apartments?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Monument by Excel Apartments?
Checkout is at 10:00 AM.
Where is Monument by Excel Apartments located?
Located in London City Centre, this apartment building is within a 10-minute walk of Sky Garden, Tower of London and Borough Market. Tower Bridge and Liverpool Street are also within 15 minutes. Monument Underground Station is only a 4-minute walk and Tower Hill Station is 7 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Monument by Excel Apartments Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.0
Amenities
7.8
Property conditions & facilities
Rating 10 - Excellent. 31 out of 73 reviews
10 - Excellent
31
Rating 8 - Good. 11 out of 73 reviews
8 - Good
11
Rating 6 - Okay. 11 out of 73 reviews
6 - Okay
11
Rating 4 - Poor. 8 out of 73 reviews
4 - Poor
8
Rating 2 - Terrible. 12 out of 73 reviews
2 - Terrible
12
Reviews
8/10 Good
Gary
7 Sept 2025
Liked: Cleanliness, amenities, communication
Apartment itself was excellent. The entrance and hallway were being worked at and going through a building site wasn't a great introduction to your accommodation. Once in the apartment it was great. For what I needed location was excellent
Gary
Stayed 1 night in Jun 2025
10/10 Excellent
Nicola
15 Apr 2025
Liked: Cleanliness, room comfort, communication
Excellent location
Great location & excellent communication.
Very friendly and helpful.
Nicola
Stayed 1 night in Apr 2025
10/10 Excellent
Janet
7 Jul 2025
Liked: Cleanliness, property conditions & facilities, communication
The apartment was quite spacious which was great after all the pokey hotels we have stayed in. We could not get the airconditioning working, and thought the bed was a bit hard for us, but other than that, we were very happy with the facilities and cleanliness offered.
Janet
Stayed 2 nights in Jul 2025
10/10 Excellent
John
15 Sept 2024
Liked: Cleanliness, property conditions & facilities, communication
Nice size property, located near to the Underground.
John
Stayed 1 night in Sep 2024
10/10 Excellent
Subi
10 Aug 2024
Liked: Cleanliness, room comfort, communication
Great spacious apartment in convenient spot
Stayed for 5nights. Very convenient location. No wifi so working holiday won’t work in this place. This is already conveyed in the booking but easily overlooked.
Subi
Stayed 5 nights in Aug 2024
10/10 Excellent
Verified traveller
31 Jan 2025
Liked: Cleanliness, communication
Excellent location for old city exploration
Lovely little apartment with all the amenities one could want.
A little noisy but possibly just because I’m used to somewhere so quiet.
Would have helped to have floor or room numbers on the doors off the stairway to make finding the room more obvious.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall this was an excellent property to stay in; location was excellent, pub one side of the property and an Indian restaurant the other! Monument tube station just yards away and London Bridge just over the river. Great property inside, spacious lounge diner and comfortable bedroom. The only issue is it is slightly noisy in the morning, with the main road. Other than that this was an excellent place, within easy reach of the West End.
Stephen
Stayed 6 nights in Sep 2025
8/10 Good
Michael
29 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment is very spacious, modern, clean. A bit tricky getting up to it in building and heavy traffic area of London so best for foot-travel versus car.
Michael
Stayed 1 night in Jun 2025
8/10 Good
Georgie
11 Jul 2025
Liked: Cleanliness, room comfort, communication
Great
Brilliant apartment and wouldn’t hesitate to stay again. The only downside was the heat and the AC didn’t seem to cool the apartment. That being said, sun is rare in the UK so I will definitely be booking again
Georgie
Stayed 1 night in Jul 2025
10/10 Excellent
Babar
7 Dec 2022
Liked: Cleanliness, room comfort, communication
Great upmarket hotel
Well located hotel with superb amenities. Warm and welcoming staff.
Babar
Stayed 1 night in Dec 2022
10/10 Excellent
Gary
7 May 2024
Liked: Cleanliness, room comfort, communication
Great find
Place was easy to find, clean and very convenient
Gary
Stayed 1 night in Apr 2024
6/10 Okay
Nolan
12 Oct 2025
Liked: Cleanliness
Disliked: Room comfort
Far too much up front faff having to register both occupants, upload passport photos & sign up to leave a security deposit - I won’t bother next time & stick with a hotel.
The apartment itself was fine, wel located for the city, but the mattress is, by a significant margin, the worst I’ve slept on in my entire adult life. You could feel the metal of every spring and anyone moving in the bed is felt by the other partner.
Long story short, it’s a nice apartment. You really need to replace the mattress, and the registration & security deposit process is enough to put me off a short term stay in the future
Nolan
Stayed 1 night in Oct 2025
10/10 Excellent
karine
6 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Service at check in was perfect. Quick and helpfull. Great large appartment great location. Overall greatvstay. Just no wifi....
karine
Stayed 3 nights in Oct 2024
6/10 Okay
Mark
4 Aug 2025
Liked: Cleanliness, room comfort, communication
Noisy and long winded check in process
Very noisy location and doors were banging as directly outside the lift. Usual apartment setup. Lacks shower gel and shampoo so you would need to bring own which is clearly different to a hotel. Checking in was painful, loads to enter in, even down to if you are having guests. Took ages to get through process and you have to leave 100 deposit. Not simple and if you like a quiet night this is not the place
Mark
Stayed 1 night in Jul 2025
10/10 Excellent
Ben
26 Jun 2025
Liked: Cleanliness, room comfort
Check in process needs work
Check-in process was difficult. Was unable to get through to the instructions to the code to enter. Had to call up the hotel and wait outside for 30 minutes before I got through. At regular points during my stay new arrivals would use the apartment buzzers asking for advice on how to check in. Apart from this, enjoyed the stay.
Ben
Stayed 3 nights in Jun 2025
2/10 Terrible
Takeshi
21 May 2025
Disliked: Amenities, property conditions & facilities, communication
The elevator of the flat building was out of service.
Wifi was not available an entire day out of 3 days I stayed.
Takeshi
Stayed 3 nights in May 2025
8/10 Good
Graham
15 May 2024
Liked: Cleanliness, room comfort
Great location well equipped studio bit lack of WiFi means not a viable work option if you are planning to work and do kit have mobile data to link to
Also a concern were the tramps that congregate on the steps by the entrance