Long Island City hotel guide. Empire Hotel Group hotel in Long Island City, New York

"The staff was incredibly friendly and very accommodating. Parking was not bad it was close by overall we really like the place and will come again"

"Love it and can't wait to stay again ."

"Very friendly staff."

"I stay here a lot because of proximity to Penn Station and generally good prices. On this stay the prices jumped up 3x mid stay. The property itself, while having a classic grand and very buzzy/crowded lobby, has a rundown feel in the room area. The hall carpets are worn and taped, the rooms cramped and old-feeling. No room fridge or coffee maker, tiny closet and substandard plumbing that's noisy at night and with very erratic water temperature. In a neighborhood that's both mobbed with tourists and full of aggressive homeless."

"Staff were friendly enough but my room wasn’t the cleanest. Attention to detail was missed with marks and sellotape all over the door and a discoloured toilet seat and weak shower. The bed was clean, however, I did have to request the sheets to be changed by the 4th night. "

"Hotel was clean and centrally located rooms were very small but adequate Breakfast was typical of hotel breakfasts. Good experience"

"We were very disappointed in our experience, and the unpleasant staff. When I checked out I told the desk clerk that I was unhappy with my stay, and he just looked at me and handed me my receipt. Will be leaving a review on yelp."

"Hotel was very clean and the staff was amazing!"

"Yes"