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Rating 10 - Excellent. 1912 out of 3095 reviews" "
10 - Excellent
1.912
Rating 8 - Good. 635 out of 3095 reviews" "
8 - Good
635
Rating 6 - Okay. 252 out of 3095 reviews" "
6 - Okay
252
Rating 4 - Poor. 146 out of 3095 reviews" "
4 - Poor
146
Rating 2 - Terrible. 150 out of 3095 reviews" "
2 - Terrible
150
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Frank
Business traveller
21 May 2024
Liked: Staff & service
Disliked: Cleanliness
Windows were shockingly dirty. Room was not very well cleaned.
Left my jacket in the room when I checked out but it was not returned to the lost and found. 2 days later I came back for another one night stay and the jacket was still not returned. A bit disappointing on Hyatt service and willingness to help track it.
We had a layover of almost 12 hours, so booked a room for a break, the room was very quiet , we had a refreshing sleep, the bathroom cleaning can be improved a bit, I found long hair near the toilet,bathroom had stains.
The room smelled like stale cigarette smoke or mold. Not sure which but my allergies acted up in the morning and were awful for a couple days after I left.