We're delighted to hear that you found our staff helpful! Our team strives to provide friendly and professional service, so it's wonderful to know that this was reflected during your visit. Thank you for choosing Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. We look forward to welcoming you back in the future.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

We appreciate your feedback, Marco! It's wonderful to hear that you found our location convenient and the complimentary shuttle service to and from the airport beneficial. We look forward to welcoming you back to Holiday Inn Los Angeles - LAX Airport, an IHG Hotel, on your next trip.

Thank you for your 4-star rating, Angelika. We are glad to see that you saw value in our property. We look forward to welcoming you again at Holiday Inn Los Angeles - LAX Airport.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

We're delighted to hear that you found our staff helpful and polite! Our team strives to provide friendly and professional service, so it's wonderful to know that this was reflected during your visit. Thank you for choosing Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. We look forward to welcoming you back in the future.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you for sharing your experience at Holiday Inn Los Angeles - LAX Airport. We're thrilled to hear that you found our hotel to be the nicest in the LAX area and appreciated the cleanliness and the caring nature of our staff. It's also great to know that our variety of food options met your expectations. We understand your concerns regarding the ongoing strike and appreciate your patience and understanding as this external issue is being resolved. We look forward to welcoming you back and hope to exceed your expectations once again in the future.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

We appreciate your feedback regarding the smell from the carpet in the hallway and your observations about the hotel's appearance. We continuously strive to maintain our facilities and take your comments seriously as they help us identify areas where we can improve. Thank you for bringing these issues to our attention, and we hope to have another opportunity to welcome you back.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

We're thrilled to hear you enjoyed your stay at Holiday Inn Los Angeles - LAX Airport, an IHG Hotel! It's wonderful that you found our hotel clean and safe, and that the check-in and check-out processes were smooth. We also appreciate your kind words about our customer service. Thank you for choosing us for your visit, and we look forward to welcoming you back soon.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

We appreciate your feedback regarding the check-in process at our hotel. We understand how important a swift check-in experience is for our guests. We are continually looking for ways to improve our service and your comments are invaluable in this process. We hope to offer you a more efficient experience in the future.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you for sharing your experience, James. We sincerely apologize for the confusion and frustration caused during your check-in process. Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you for sharing your experience, Karina. We are thrilled to hear that you enjoyed your stay at Holiday Inn Los Angeles - LAX Airport. It's wonderful to know that our services met your expectations. We look forward to welcoming you back in the future for another pleasant visit.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you for sharing your experience at Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. We're glad to hear that the location and our 24-hour shuttle service met your needs effectively. We also appreciate your feedback regarding the maintenance issues in the room, specifically the tub/shower, and we will address this promptly. It’s great to know that the check-in process was smooth and our staff conducted themselves professionally. We look forward to welcoming you back in the future for another pleasant stay.

Thank you, Jennifer, for sharing your wonderful experience at Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. We are thrilled to hear that you enjoyed your stay with us. Our team is committed to providing exceptional service, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back soon for another pleasant stay!

We're delighted to hear that you found our airport transportation convenient during your layover stay. Thank you for choosing Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. We look forward to welcoming you again in the future.

Thank you for your feedback regarding the breakfast options at Holiday Inn Los Angeles - LAX Airport. We're always looking to ensure our guests have a pleasant dining experience with us. Your input is invaluable and we appreciate you taking the time to share it.

Thank you for your feedback, Lucila. We are pleased to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back to Holiday Inn Los Angeles - LAX Airport, an IHG Hotel, on your next trip.

Thank you for taking the time to share your experience at Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. We are pleased to hear that you found the bed comfortable and the room spacious and clean. We apologize for the inconvenience caused by the shuttle bus wait times and the noise from the air conditioning unit. We appreciate your feedback as it helps us improve our guest experience. We hope to welcome you back soon for a more seamless and restful experience.

We appreciate your feedback and sincerely apologize for the inconvenience you experienced during your stay at our hotel. We understand how important it is for our guests to have a pleasant experience, and it’s clear we fell short in this instance. Your comments have been shared with our team to address and improve our service. We hope that despite this experience, you might consider giving us another chance to show you the high standards we strive to maintain.

We're thrilled to hear you enjoyed the excellent service during your stay at Holiday Inn Los Angeles - LAX Airport, an IHG Hotel! It’s wonderful to know that Mr. Guillermo made such a great impression; we’ll be sure to share your kind words with him. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you for bringing this to our attention, Kara. We apologize for the inconvenience caused by the billing issue. It's important to us that such concerns are resolved swiftly and effectively. Please contact our front desk at your earliest convenience so we can rectify this matter promptly.

Thank you for your feedback, Sahilpreet. We're delighted to hear that you had a positive experience at our hotel. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We look forward to welcoming you back to Holiday Inn Los Angeles - LAX Airport, an IHG Hotel, for another enjoyable stay. Please feel free to reach out to us anytime if you need further assistance or have any suggestions.

Thank you for sharing your feedback on your recent stay at Holiday Inn Los Angeles - LAX Airport. We are pleased to hear that you found our property clean and our staff friendly. However, we apologize for the disturbance caused by the protestors early in the morning. We understand how important a peaceful environment is for our guests, especially after a day of travel. Your comments regarding the parking fee have been noted, and we continually strive to balance the cost with the convenience and security provided. We value your input and hope to have the opportunity to welcome you back for a more tranquil experience.

Thank you for sharing your experience at Holiday Inn Los Angeles - LAX Airport. We're delighted to hear that your kids enjoyed the pool and that the amenities in our rooms added to your comfort. We apologize for the inconvenience caused by the lack of a microwave and the water mark on the carpet. Your feedback is valuable and helps us improve our guest experience. We appreciate your kind words about our hotel and look forward to welcoming you back soon!Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you, JR, for sharing your wonderful experience at Holiday Inn Los Angeles - LAX Airport. We are thrilled to hear that you enjoyed your stay and appreciated our dedicated team's efforts to provide excellent service. Your feedback is invaluable and motivates us to continue enhancing our guest experience. We look forward to welcoming you back soon!Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

We're thrilled to hear that you enjoyed your stay at Holiday Inn Los Angeles - LAX Airport! It's wonderful to know that you found our accommodations clean and comfortable and our location convenient for your travels. We're also glad that our staff was able to assist you effectively. We look forward to welcoming you back for another pleasant experience in the future. Thank you for choosing us for your lodging needs.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you for your feedback, Verna! We're thrilled to hear that our proximity to the airport and the service provided by our staff met your expectations. At Holiday Inn Los Angeles - LAX Airport, we aim to provide a welcoming and efficient experience for all our guests. We look forward to welcoming you back in the future!Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

We're thrilled to hear you enjoyed your stay at Holiday Inn Los Angeles - LAX Airport, an IHG Hotel! It's great to know that the hot shower and the competence of our staff met your expectations, and that our proximity to the airport added convenience to your travel. We look forward to welcoming you back soon for another pleasant experience. Thank you for choosing us for your stay near LAX.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you for your feedback, Denise. We apologize for the difficulties you experienced with the shuttle service and the lack of response to your emails. We are looking into these communication issues to better assist our guests in the future. We regret to hear about the inconveniences with the key card and elevator, and we appreciate your patience as we address these matters. It's great to know our staff were kind and that you found the room lovely, although we are sorry about the noise levels. Your comfort is important to us, and we are continually working to improve our guest experience. We hope to have the opportunity to welcome you again and provide a more seamless and restful experience.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

We're thrilled to hear that our free shuttle service met your expectations and provided convenience during your stay at Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. Thank you for sharing your positive experience, and we look forward to welcoming you again soon!Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you for sharing your experience, Kathy. We sincerely apologize for the issues you encountered with the missing shower curtain and the discomfort during the shuttle service. We understand how these situations could have greatly inconvenienced you, especially after a long flight. We appreciate your feedback as it highlights areas where we can improve our guest services. We will address these concerns with the relevant departments to ensure better experience for our guests. We hope to have the opportunity to welcome you again and provide a more satisfying experience. Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

We're thrilled to hear that you appreciated the convenient location of our hotel! Thank you for choosing Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. We look forward to welcoming you back in the future.

Thank you for sharing your feedback, Denise. We apologize for the inconveniences you experienced during your stay, particularly with the shuttle service timing and the toilet issue. We understand how crucial timely transportation is and regret any miscommunication that occurred. Additionally, we are sorry to hear about the noise disturbance from the strike and the plumbing problem in your room. We take your comments seriously and will address these concerns. We value your input as it helps us enhance our guest experience. We hope to have the opportunity to welcome you back for a more satisfying experience.

We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that our staff made a great impression and that you appreciated the food and your updated room. Thank you for choosing Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. We look forward to welcoming you back soon!Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you, Imee, for taking the time to share your positive experience at Holiday Inn Los Angeles - LAX Airport. We are thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing exceptional service, and it's always rewarding to receive such wonderful feedback. We look forward to welcoming you back soon!

Thank you, Kamaldeep, for sharing your experience. We're delighted to know that you appreciated the service during your stay at Holiday Inn Los Angeles - LAX Airport. Our team is committed to providing exceptional service and it's wonderful to hear that we met your expectations. We look forward to welcoming you back soon!

Thank you for sharing your experience at Holiday Inn Los Angeles - LAX Airport. We're delighted to hear that you enjoyed the breakfast and the Dove brand amenities provided. We also appreciate your feedback regarding the room lighting and staff interactions, as it helps us to improve our guest experience. We hope to welcome you back soon for another pleasant stay.

Thank you for bringing these issues to our attention. We are truly sorry to hear about the cleanliness of your room and the disruption caused by the noise early in the morning. The comfort and satisfaction of our guests are top priorities, and it's disheartening to learn about your experience. We take your feedback seriously and have shared it with our housekeeping and management teams to review and address these concerns. We understand how important a restful stay is and apologize for falling short. We value your feedback and hope to have the opportunity to better serve you in the future.

Thank you for your feedback regarding your recent stay at our Holiday Inn Los Angeles - LAX Airport. We apologize for the inconvenience caused by the water infiltration in your room and the noise from the picketing employees. We take these issues seriously and are actively addressing them to ensure a more comfortable experience for all our guests. Your comments are invaluable as they help us improve our services. We hope to have the opportunity to welcome you back and provide a better experience.

We appreciate your feedback and regret to hear about your dissatisfaction. It is our goal to provide excellent service and a comfortable stay for all our guests. Your comments are taken seriously and will be shared with our team to address the issues you've mentioned. We value you as a guest and hope you will consider staying with us again so we can deliver a better experience.

Thank you for sharing your experience, Melanie. We are genuinely sorry to hear about the issues you encountered during your stay, including the behavior of our staff and the noise levels from our housekeeping team. It’s crucial for us to provide a welcoming and comfortable environment for all our guests, and it seems we fell short in your case. Your feedback is invaluable as it helps us identify areas needing improvement in guest service. We will address these concerns with our team to better handle similar situations in the future. We hope this experience does not deter you from choosing Holiday Inn Los Angeles - LAX Airport again, as we would love another opportunity to demonstrate the high standard of hospitality we strive to provide every guest.

We are truly sorry to hear about your experience. We strive to provide the best service possible and it's clear we fell short in your case. We would appreciate the opportunity to discuss this further with you. Please contact us at your convenience at the hotel's main line or via our email so we can address your concerns directly. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.

We appreciate your feedback regarding the noise issue during your stay at Holiday Inn Los Angeles - LAX Airport. We understand that noise can impact the comfort of our guests, and we take concerns like these seriously. Your comments have been noted, and we continuously strive to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more peaceful stay in the future.

Thank you for sharing your experience at Holiday Inn Los Angeles - LAX Airport. We're glad to hear that you found our location convenient and our pricing reasonable. It's great to know that our staff made a positive impression and that the room met your expectations. We sincerely apologize for the disturbance caused by the external protests. We understand how important a restful night is, especially following travel delays, and regret that this disruption affected your comfort. Your feedback is valuable to us, and we appreciate your understanding under these unusual circumstances. We look forward to the opportunity to welcome you back for a more peaceful stay in the future.Sincerely,Ryan J Ayaay-WhitlowAssistant Front Office ManagerHoliday Inn LAX

Thank you for sharing your experience with us. We appreciate your feedback regarding the airport shuttle service and acknowledge the need for clearer instructions on its location at LAX. We will review our communication to ensure it is more detailed for our guests. It’s great to hear that the return shuttle service was fast and convenient, and that having McDonald's close by was beneficial after your long journey. We look forward to welcoming you again at Holiday Inn Los Angeles - LAX Airport, an IHG Hotel.