2/10 Terrible
T
Business traveller
1 Jun 2024
Disliked: Cleanliness, property conditions & facilities
If you like cockroaches, stay here! I ignored the other bad reviews and regretted it. Within a few hours my room was crawling with disgusting ROACHES (I took photo's despite the fact I am terrified of them). Door to my room was BROKEN and wouldn't close (I was travelling alone = security risk). Also tried to use the GAS stove and the KNOB FELL OFF (a fire hazard). I checked out a few hours after checking in. Hotel never responded to my frantic text messages. They will respond to this review saying they care deeply - yet they still have NEVER contacted me about my terrible experience. I am still fighting for a refund from Expedia - even after sending photos of the roaches and the broken door. PLEASE - there are lots of nice hotels in the area - choose somewhere else.
T
Stayed 4 nights in Apr 2024