8/10 Good
Steven
Travelled with partner
21 May 2024
Liked: Staff & service, amenities
I believe this was our 4th visit to Marina Fiesta. I enjoy fishing and the close proximity to the marina makes this a very convenient location.
Check in was a breeze. Very efficient service by the front desk team. Had a short wait for our room but we arrived well before the stated check-in time and were grateful to get into the room early. We reserved a room with a queen bed (only option) and were surprised when the clerk advised we would be in a room with king sized bed. This was fine with us.
We were skeptical when we were told the room was on the first floor but we figured we would have a look and if it did not suit us we would ask to be moved. When we got to the room (108) we were located directly, and I mean directly across from the kiddy water playground. I was thinking maybe this the Expedia booking purgatory room but at the end of the day we only had visitors to the kids area once and it was in the afternoon. Lot's of tykes having fun in the water and you could clearly hear their enthusiasm. So what could have been a real pain turned out to be nothing we could not handle.
Ran the sink in the bathroom and found a pretty good sizes water leak out of the hot water faucet. We rang the front desk and they said they would have someone come take a look shortly. Someone from the maintenance team arrived about 15 minutes later and was able to quickly fix the problem. Duly impressed with the speed and efficiency of this service.
Steven
Stayed 7 nights in May 2024