2/10 Sangat Buruk
Michelle
Bepergian bersama keluarga
29 Sep 2025
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This was a horrible stay! I checked in but didnāt go to my room immediately. We got back late. Sat our stuff down & saw a roach race across the table! Killed it then flushed it. Went to call the front desk & the phone didnāt even work! So we checked the room throughly and didnāt see anymore. I had already put on night clothes, too tired to go to the front desk, plus the parking lot was full. I knew they couldnāt change my room. Checked in the bed, saw nothing, so we went to sleep. At 5:45 am we were woke up by a lady screaming at her husband. I thought she will stop in a minute but she didnāt. Looking back on it I should have just called the police because I picked up the room phone to call the front desk but had forgotā¦..it doesnāt work!! She screamed at him on & off for 2 hours. There is no way that the desk clerk didnāt hear itā¦no way!!! Around 9 am the woman was outside in the seating area & started yelling again. Now I know everyone at breakfast heard her. I literally opened my blind giving her a look then she stopped. Go to take a shower and find mold in the corner of the ceiling!
When I checked out Anglea was working. She was so very nice. She said she would give me a couple of nights free for my issues. I told her I wasnāt looking for anything free but I appreciated her doing that. Turns out I didnāt get any free nights. I have to pay. Very disappointed in the entire experience!
Michelle
Menginap 1 malam pada bulan September 2025