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Fenix Hotel Machupicchu

3.5 star property
Mountain views enhance rooftop dining with local cuisine, while amenities like dry cleaning and luggage storage improve the stay.

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Fenix Hotel Machupicchu offers a hearty breakfast buffet and daily manager's reception in a mountain setting. Enjoy spectacular views from the rooftop terrace and relax at nearby Aguas Calientes Hot Springs. The helpful staff consistently earns guest appreciation.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping
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About this property

Fenix Hotel Machupicchu

  • Hotel near Aguas Calientes Hot Springs
  • Take advantage of a free breakfast buffet, a free daily manager's reception and a rooftop terrace at Fenix Hotel Machupicchu. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Local meal delivery service, smoke-free property and a 24-hour front desk
    • A lift, tour/ticket information and coffee/tea in reception
    • A front desk safe and luggage storage
  • Room features
  • All rooms are individually decorated, and boast comforts such as premium bedding, in addition to thoughtful touches such as free WiFi and printers.
  • Extra conveniences in all rooms include:
    • Egyptian cotton sheets and down duvets
    • Free toiletries and hairdryers
    • TVs with satellite channels
    • Heating, daily housekeeping and printers

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Studio Suite | Premium bedding, minibar, in-room safe, desk
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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
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8.8 out of 10, Excellent, 1,000 reviews
The price is Rp2.791.209
Rp2.791.209 total
22 Jun - 23 Jun
Taypikala Boutique Machupicchu
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Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is Fenix Hotel Machupicchu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fenix Hotel Machupicchu?

Fenix Hotel Machupicchu doesn't offer parking.

What time is check-in at Fenix Hotel Machupicchu?

Check-in start time: 11:00 AM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fenix Hotel Machupicchu?

Checkout is at 10:30 AM.

Where is Fenix Hotel Machupicchu located?

Situated in the mountains, this hotel is within a 10-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Manco Capac Square and Putucusi are also within 10 minutes. Machu Picchu Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

7.6

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

Verified

10/10 Excellent

yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There very friendly nice people beautiful hotel
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Neriza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Fenix is amazing , Norma and her staff is fluent in English and Spanish . Value for your money , everything is walkable . Clean and safe.
Stayed 3 nights in May 2024
Verified

4/10 Poor

jeremy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is seemingly still under construction. The queen bed was a double at best. The walls a paper thin and can hear everything. The room have windows above the door that allow light from the hall way to shine in. The staff is very attentive though.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Yuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our night before going to Machu Picchu. Norma and her team were super welcoming and helpful.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The shower and bathroom in general were in very poor condition and not very safe, unfortunately.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Gracias por el buen trato
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las fotos que veas no son la realidad!

El cuarto fatal,en la regadera habia pelos,el wc sucio,el lavabo sucio!y hasta una curita en la regadera que algun huesped dejo tirada!que asco!las ventanas no estan selladas ni con silicon!por lo cual se escucha toso el ruido de la calle y adentro se escucha absolutamente todo...TODO!carisimo para lo que te ofrecen me eh quedado por ese precio en excelentes hoteles en otros paises,y con mucho mejor servicio que este,las recepcionista una amable y la otra de cara y cero servicial!se los juro que hasta un hotel de paso esta mil veces mas limpio!en vrd ahorrense la experiencia!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

GEOMARIO D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedaria novamente, sem dúvida alguma

Super limpo, bem localizado, com uma vista incrível para as montanhas (no local do café). Fácil acesso a toda a cidade. Uma pessoa foi nos pegar no desembarque do trem ( achei isso super atencioso). Preço justo e bem pertinho do embarque de ônibus para subir Machu Picchu. Com certeza indicarei esta Hospedagem.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien atendida en el hotel, guiada cuando consultaba y acompañada cuando lo necesite. Excelente condiciones del hotel, comodo y muy acogedor. Muchas gracias.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Alma

Stayed 2 nights in May 2025
Verified

2/10 Terrible

Candy

Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jimy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Mario

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024
Verified

8/10 Good

ERIC

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2024
Verified

6/10 Okay

CRISTIANO

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024