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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property
Modern comforts blend with garden tranquility at this Madrid retreat where travelers can unwind outdoors or sample local cuisine steps from El Retiro Park

Choose dates to view prices

Crowne Plaza Madrid - Centre Retiro offers a peaceful escape near El Retiro Park with a beautiful garden setting. Enjoy the modern gym, regional flavors at the on-site restaurant, and WiFi-equipped rooms. The attentive staff ensures a comfortable, convenient upscale experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp3.128.084
Rp3.440.892 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Late check-in fee for check-in between 5:30 AM and 6:00 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Crowne Plaza Madrid - Centre Retiro by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro by IHG on 31 May 2026 start from Rp3.128.084, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Madrid - Centre Retiro by IHG?

Self-parking is available for EUR 26 per day.

What time is check-in at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from 5:30 AM to 6:00 AM for a fee.

What time is check-out at Crowne Plaza Madrid - Centre Retiro by IHG?

Checkout is at noon.

Where is Crowne Plaza Madrid - Centre Retiro by IHG located?

Located in Retiro, this hotel is within a 15-minute walk of Hospital Gregorio Maranon and El Retiro Park. National Prado Museum and Gran Via are also within 3 miles (5 km). Sainz de Baranda Station is only a 3-minute walk and Conde de Casal Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 472 out of 635 reviews
Rating 8 - Good. 112 out of 635 reviews
Rating 6 - Okay. 31 out of 635 reviews
Rating 4 - Poor. 11 out of 635 reviews
Rating 2 - Terrible. 9 out of 635 reviews

Reviews

Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Clean room and great location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gareth Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. Perfect quiet but central location. Close to Retiro Park and many excellent places to eat. Superb breakfast, helpful engaged staff, clean well equipped room. Highly recommended.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
clean room, staff, amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rishabh

Liked: Cleanliness, staff & service, amenities
Great location, wonderful staff and good property
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Friendly staff and great ambiance. Food options were great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rachel

What a lovely hotel. The staff are wonderful and friendly, rooms are a nice size and very clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and breakfast was wonderful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dunia S

Liked: Staff & service, amenities, property conditions & facilities
Clean , amazing stay with family
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel away from the hustle of Madrid Centro. Only issue is a 4 person suite should come with two beds. Not a bed and a fold out couch. Still highly recommended.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Eann Sutherland

Liked: Cleanliness, property conditions & facilities
Room was very clean and hotel staff were friendly and very helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room and good location for transport
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to the park.
Stayed 3 nights in May 2025
Verified

8/10 Good

ANGELA Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great size room (junior suite) and good facilities. The bed was too hard for me so very little sleep but, to be fair, I sleep on a marshmallow mattress at home! Husband slept very well. Lovely staff. Great location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Grégoire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel well located, with very comfortable and well equiped room. But for me the best was the staff: very professional and sympathic, especially Pavel and Adriana.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location, near all the main attractions of Madrid.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable stay - clean rooms, friendly staff, very easy transportation options! The beds were amazing!!!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Liangyin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel. It’s spotless and the staff are so helpful. We had a suite and it was very spacious. Breakfast is delicious and everyone makes you feel so welcome.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Sammar

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, very friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel for traveling with family

Great place to stay with a family. Staff was amazing. Very friendly and would definitely stay again! Restaurant and bar also has great food and great service!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location you can walk or take taxi to points of interest.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family rooms. Two huge beds
Stayed 4 nights in Aug 2025
Verified

8/10 Good

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated a step away from the hustle abd bustie of the city but more or less on the metro a great location to stay.
Stayed 5 nights in May 2025