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Petit Palace Arenal

3.0 star property
Travelers experience Madrid's vibrant energy with helpful staff assistance, safely store their bags, and explore the city using complimentary bicycle rentals.

Choose dates to view prices

Petit Palace Arenal sits in Madrid's heart, offering a convenient retreat with practical amenities. Guests connect to WiFi, use on-site dry cleaning services and car rentals, store luggage safely, and receive assistance from multilingual staff who consistently impress visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is Rp3.090.024
Rp3.399.026 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Petit Palace Arenal

  • Hotel near Puerta del Sol
  • Located close to Joy Madrid and Plaza de las Descalzas, Petit Palace Arenal provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), free bike hire and concierge services
    • Multilingual staff, smoke-free property and tour/ticket information
    • A front desk safe, a lift and a 24-hour front desk
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 68 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and minibars.
  • More conveniences in all rooms include:
    • Bathrooms with hydromassage showers and free toiletries
    • LCD TVs with digital channels
    • Heating, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
A car is not required for transport to and from this property

Frequently asked questions

Is Petit Palace Arenal pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Petit Palace Arenal?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Petit Palace Arenal on 21 Jun 2026 start from Rp3.090.024, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Petit Palace Arenal?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Petit Palace Arenal?

Checkout is at noon.

Where is Petit Palace Arenal located?

Located in Madrid Centro, this hotel is steps away from Joy Madrid and Plaza de las Descalzas. Puerta del Sol and San Miguel Market are also within 5 minutes. Sol Station and Opera Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, and accommodating! Great place to stay in a great location.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location steps away from Sol, wonderful breakfast, and comfortable lodging
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and the room clean and comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific hotel in the middle of everything. Had a comfortable quiet room. Helpful friendly staff. And definitely go for the breakfast option!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to most city attractions. Nicely remodeled century old building in downtown Madrid. Helpful staff. Great breakfast. Expect smaller rooms.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruben, in the front desk, was very kind and professional. Location is great. Busy area, but able to walk everywhere.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Very convenient location in Madrid Centro. Rueben from reception was extremely helpful. Will definitely come back
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Alexander

Liked: Cleanliness
Room was comfortable, clean, and small (difficult to get around the bed), outlets to plug phone available only one side of the bed. Very friendly staff and very good breakfast, good location to walk around touristy areas. Would stay there again with adjusted expectations.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and service!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was way beyond expectations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness
Best location in the historic district. Easy walking to popular places like Plaza Mayor, Mercado San Miguel, and Calle Gran. The host can book a guided trip with Julia Travel (the best guides) to Toledo, Segovia, and Avila.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing locations and many options to eat
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and affordable
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff who went above and beyond what was required.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
The staff were super nice and the hotel was a great location (near metro, etc). However I’m not sure I’ve ever stayed in a hotel where the walls were as paper thin - I could hear my neighbors talking late at night and at 4:30 AM as well. VERY frustrating.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff and it's ideally located to the major attractions in Madrid
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Yenis

Liked: Cleanliness, amenities, property conditions & facilities
Great location amazing staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Dimary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of Madrid, could easily walk everywhere and the staff were really nice! Also a really good size room.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, amenities
Excellent location. Room was adequate and breakfast was good.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay in the heart of it all this is the place. Clean, comfortable and spacious, and the staff was very helpful. I would recommend.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, amenities
Very friendly staff and super convenient location, almost everything shops/restaurants and tourist attractions were within walking distance
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Ka Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel We are enjoying the day
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
The hotel was just okay for a one-night stay. The rooms are quite small, and the property overall feels like it has seen better days. During our visit, the main elevator was broken, so we had to use the service elevator, which wasn’t very convenient. On the positive side, the location is excellent—very central and within easy walking distance to restaurants, shopping, and the main attractions. Good for a quick stay, but I would consider other options for a longer visit.
Stayed 1 night in Nov 2025