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"The resort itself is amazing. Staff is great too! But here comes the issues - extremely loud environment, unruly children running around(I have a 6 year old boy, but he has never been allowed to act like all other children), no adult supervision until early morning hours, security doesn’t do anything, parents don’t care! The parents drink until 3 am and shout, not talk in the common areas. The disco music is extremely loud, windows and walls are thin! And around 3 am when you think that you can get sleep the cleaning crew starts moving tables and the sound is horrible! Air conditioning is set to 23 C and you can’t adjust it lower. It’s monitored and managed by guest relations. Get a higher floor room not over pool to avoid the disturbance. The food is so so. Don’t even waste your time with the A La Cart restaurants especially the Asian one - you will be waiting for something that has nothing to do with sushi or Mongolian beef, tasteless small portions. You are better off eating at the Sunset main buffet style restaurant. Variety is ok. The other good restaurant is the 24/7 one in the end of the resort Waterworld. Coffee shop and patisserie’s are good. The beach is so so - has some rocks in the beginning and sand afterwards. Very small! The pool facilities are great - they get very crowded and people are keeping sun lounges from 8 am with their towels. The best part of our trip was the spa center - amazing massage options and facials. Old town Side is a must visit!"

"The hotel was very welcoming as soon as we stepped through the door and remained so until we left. The room was lovely and airy with balcony. There was food and drink available 24/7. A fantastic range of different cuisines and drinks too. The hotel had a lot to offer and the beach just a stone’s throw away. We missed out on the Japanese restaurant due to fully booked but enjoyed a lovely meal being served at the Quentine Restaurant ( need to book) Slightly misleading regarding the Spa as run by separate company within hotel and prices more than advertised. The pools were clean and if you enjoy activities and entertainment, they are various. Overall we had a lovely time and we definitely hope to come back"

"excellent home for the elderly"