Manila hotel guide. Shangri-La Hotels and Resorts hotel in Manila, Calabarzon

"The staff is "

"We enjoyed our stay after upgrading to the newer rooms on the 9th floor. We had originally booked the rooms that haven’t been updated yet and my wife didn’t really liked it, it felt old but still clean. My recommendation is just spend the extra $ and get the newer room. "

"Convenient .near to naia terminal 3"

"I liked the wheelchair accessible room. The flooring, the bed, the bathroom. Services from staffs were excellent. Highly recommend. "

"Clean room, staffs in concierge, securities are nice except the front desk staffs they’re not warm and no smiles at all. The previous staffs are friendly and nice, you can feel that you are welcome. This time those 3 staffs they looks like has a problem, well everyone has a problem but they should not bring it to work. No smiles they’re not looking at your eyes when they talk. A bit rude. Before I love your front desk staffs I always gave them chocolates because they let me feel welcome and they talk to you with big smile. And the property now it looks funny because everywhere you can see a transparent pa king tape on the floor, walls in the lift. When you walk the tiles is screeching. But I heard from the staff you are under renovation. Because I love the place convenient to everything. That is why everytime I came home, I always book with you. This is my first time to experienced your staffs. Not bad at all. But I think you need to talk to your front desk staffs to work like what they’re suppose to do. Thank you. "

"The hotel property was impeccable and the staff extremely accommodating! "

"Clean room nice staff"

"Very best and clean hotel with equally perfect and pleasing staff who are too birch professionals willing to help at any time."

"Easy check in/check out"