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Ulasan untuk El Hamra Hotel

2 out of 5
El Hamra Hotel
24 Boulevard Abdelkrim Al Khattabi, Gueliz, Marrakech, Marrakech

Ulasan

6,0
Penilaian 10 - Sangat Bagus. 16 dari 82 ulasan" "
Penilaian 8 - Bagus. 23 dari 82 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 82 ulasan" "
Penilaian 4 - Buruk. 5 dari 82 ulasan" "
Penilaian 2 - Sangat Buruk. 26 dari 82 ulasan" "

6,8/10

Kebersihan

6,8/10

Staf & layanan

5,4/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Hani

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a quiet hotel. The area around the hotel was full restaurants and cafes.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Julio

Disukai: Staf & layanan
The best of the hotel are all the people working in reception.
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

ABDELALI, Kelowna

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Poor stay conditions very old needs a huge maintenance. Very noisy from the staff who keep talking loudly in the coridors. Had a 1 month vacation in morocco but spent the worst 2 nights in this hotel which doesn't diserve the rate on expedia. The room was very tinny, and badly maintained wall pint kept coming off. Shower broken, washroom sliding door make noise and hard to open or to close. The small balcony very dirty with birds wastes and more and more....😡😡😡😡😡😡 tis unit was 👎👎👎👎
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Sulaiman

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
…
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Amiee

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was awful. The bed was unstable, the person at the reception refused to speak to me and completely unhelpful. The lift did not work and the hotel itself was very unkempt. Only positive is the location.
Menginap 1 malam pada bulan April 2023

6/10 Cukup Baik

Tanmoy

Disukai: Kebersihan, staf & layanan
Ottimo hotel per il prezzo . Nei dintorni molti servizi e supermercati
Menginap 7 malam pada bulan Februari 2024

2/10 Sangat Buruk

Bourrous

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Haydi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
-Avantage:Bon emplacement en face à faculté de science pas loin de la gare oncf (presque 20min a pied et 5min par voiture) . Chambre propre avec salle de bain privative serviette renouvellé et menage fait chaque jour .chambre spacieuse . -Incovenient: pulverisateur salle de bain n'est pas adapté a sa place et le bruit des motos qui passent de la route. A part ca rapport qualité prix il est trés bien
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Fabian

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ich komme hier seit einem Jahr mehrmals monatlich hin und werde nie enttäuscht. Für den Preis lohnt sich dieses Hotel. Es hat einen super Anschluss mit dem Bus 1 an den Jemaa El Fna und hat auch viele Parkmöglichkeiten an der Strasse davor. Die Zimmer sind sauber. Es gibt eine Klimaanlage, Heizung. Das Internet funktioniert nicht in allen räumen.

10/10 Sangat Bagus

Anwar

Good hotel and great place
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari EL Hamra Hôtel pada tanggal 6 Feb 2024
Merci beaucoup pour votre commentaire M. AnwarC’est toujours un plaisir de vous recevoir.Vous êtes un régulier de notre hôtel depuis longtemps et c’est un honneur pour nous.Vous êtes ici chez vous.

2/10 Sangat Buruk

mhamed

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Please don’t go very dirty
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Nabil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The stay was perfect the guy at the reception was nice and helpful I loved the room
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Youssef

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Rachid

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

mhamed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was perfect
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Ahmed

Disukai: Kenyamanan kamar
Was ok Nice location
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Ahmed

Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Januari 2024

4/10 Buruk

Ahmed

Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Saeed, Chicago

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Ahmed

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice location and convenient
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari EL Hamra Hotel pada tanggal 12 Jan 2024
Thank you very much Mr. Ahmed for your review.It’s been a pleasure having you with us.Thank you for choosing El Hamra hôtel.Hope to welcome you again soon.You are welcome anytime.

8/10 Bagus

Frederic

Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Kam

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Book this property before leaving the UK knew it wasn’t going to be great but seemed atleast okay for the trip, walked into the first room and the bathroom was flooded by what could only be described at toilet bowl water, the beds was like a prison and there was barely any other furnishing in the room, told them this they than moved me to a second room, then his room had cracks all over the wall, was completely bare besides from the beds which again was like prison style and indented mattress print which was like a massive hole, the bathroom tap wasn’t running properly instead running back towards the tap head and flooding the floor. I requested a refund within 20-30 minutes and spent an hour on the phone with travel agent and hotel owner to get this sorted and moved to a different hotel instead with a little more than the bare minimum if that, iv stayed at hostels with better facilities
Menginap 7 malam pada bulan Desember 2023

10/10 Sangat Bagus

Atik

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023

2/10 Sangat Buruk

driss

Publicité mensongère
Alors tout d’abord je pense que les photos sur le site de réservation à était tronqué et pas du tout à la réalité Pas de serviette, pas de savon, gel douche, lavabo qui tiens avec un carton Mur très sale Accueil personnel réception très triste
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Hicham

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Good location within 15min walk from train and coach station, good range of eating places and shops nearly by. A taxi would get you to Jamaa Lafna for around £1. Friendly staff. Everything else was poor, shower didn't work, springs on the mattress were gone and it felt like I was sinking. We did query shower with staff and they said hotel was full and there was nothing they could do for us.
Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

lesly

Tidak Disukai: Staf & layanan
I would not recommend anyone stay at that hotel. It is perhaps the cheapest in the whole of Marrakesh, but that discount comes at a terrible price. I spent a day at that hotel and did not even shower there. When I first got there I turned on the faucet the water was brownish, and smelled of urine. It was an overall despicable experience. It is however not located in a bad area, and the rooms are not necessarily bad for the price. But there are no TVs, no breakfast, hallways are dark (have to use flashlight even during the day). At the end I wish I had paid a little more to get something much better. I will never go back there again.
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

alvaro isaac

Tidak Disukai: Kebersihan, kenyamanan kamar
El hamra
La habitación en foto parece una cosa, pero la realidad es que la habitación apestaba muchísimo y venía el olor del baño . No se podía ni cerrar la puerta . Y la cama fatal . Malísima. Luego sólo una toalla y una pastilla para ducharnos dos personas
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Kamran

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Esmail

Menginap 4 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Makbul

Menginap 5 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Danut

Menginap 5 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Adnan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice man at reception and it’s cheap
There’s plenty wrong with this hotel , but I’ll talk about good. Friendly staff , the man that helped and Amman that let me leave baggage . Air conditioning worked. Cheapest hotel on the website
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Marina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Ahmed

Tidak Disukai: Fasilitas
Pas de wifi malgré ce que prévoit l'annonce Restaurant en travaux Pas de petit-déjeuner prévu
Menginap 13 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Rim

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
👎
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Oussama

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Juli 2023

6/10 Cukup Baik

Theo

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Abdelghani

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Took my parents there for a night stay since they got tired and couldn’t walk much… cozy stay! And the gentleman in the front desk made all the difference! Great attitude, and excellent customer service…
Tanggapan dari EL Hamra Hotel pada tanggal 25 Jul 2023
Thank you very much Mr. Abdelghani for your kind words. It was a pleasure having you with us. A big hello to your parents.We hope to welcome you again soon.

2/10 Sangat Buruk

Samir

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très très très déçu
Je déconseille fortement ,pas d’eau dans la salle de bain, pas d’ascenseur ,parking payant .la porte intérieur du balcon ne se ferme pas , pas de wifi.toute la description de l’hôtel est fausse
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari EL Hamra Hotel pada tanggal 17 Jun 2023
Bonjour M. SamirNous sommes désolés de voire que votre expérience avec nous ne vous ai pas plu.Tout d’abord, évidemment que toutes les chambres ont l’eau, froide et chaude!En ce qui concerne le parking, c’est un parking public et il suffit de dire au gardien que vous êtes à l’hôtel pour qu’il soit gratuit.Concernant le balcon, la porte se ferme évidemment, pas à clé car vous étiez au 2eme étage, et qu’il n’y a pas de spyderman à Marrakech .La wifi aussi fonctionnait bien pour l’ensemble de nos autres résidents.L’ascenseur effectivement était en panne et nos techniciens l’ont remis en marche, nous nous excusons pour cela, le personnel dans ce cas transporte toutes vos affaires jusqu’à la chambre.Nous ne comprenons pas pourquoi n’avez vous pas dit cela à la réception, qui se serait fait un plaisir de vous changer de chambre, ou réparer ce qui doit l’être, comme vous le souhaitez.Encore désolé M. Samir, mais la prochaine fois, que ce soit dans notre hôtel ou un autre, informer la réception pour le moindre petit problème que vous rencontrez et nous dans notre hôtel, nous faisons tout pour vous accommoder.

2/10 Sangat Buruk

khalid

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2023

8/10 Bagus

Mustapha

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel location is very good .the price is cheap. It s ok if you want to save money.personal are good.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari EL Hamra Hotel pada tanggal 8 Mei 2023
Thank you Mr. Mustapha for your review.We are glad you liked our hotel. It was a pleasure having you.Looking forward to welcome you again soon.

6/10 Cukup Baik

Mohammed Salem

Tidak Disukai: Fasilitas
Poor service and poor property, No facilities at all
Menginap 5 malam pada bulan Februari 2023

2/10 Sangat Buruk

Kakaziad

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 11 malam pada bulan Januari 2023

10/10 Sangat Bagus

Max

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2023

8/10 Bagus

ROMANA

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Budget accommodation in great neighbourhood
For the low price (about £20 per night) this hotel was good. It was clean, I could park my car right in front of it, it was easy to find (on a main road, and it has a large sign with its name) and the staff were very friendly and helpful, though they spoke only Arabic and French. However, there is certainly room for improvement. It would be good if someone would check the room once a day and at least remove rubbish and replace toilet paper rolls. Also make sure that all the lights are working and the shower head does not fall apart. To show true love for your guests you could also either put some carpet rugs on the cold tile floor or offer your guests warm slippers. I luckily brought my own along. In summary, satisfactory accommodation with the potential to get better. The neighbourhood certainly makes up for some deficiencies: There is a Café right next door with wonderful breakfast choices, a number of good restaurants and street food shops, a shop selling alcohol, some with groceries, and what i enjoyed most and everone should try: a public hammam steam bath where you can get a blacksoap scrub!
Menginap 2 malam pada bulan Januari 2023

8/10 Bagus

Alain

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing experience
Old and dirty place. It was under renovation when I arrived. Only ground and first floor were ready while upper floors were dark and walls were peeld off. Elevator was not working, no waterin shower most of the time and no toilet rolls provided. Room was cleaned once in our 6 days stay. Hotel sign was not available so I had to as locals for the hotel's location. Room wasn't sound proof as I was hearing the sound of the other guests and road noise. It was a disappointing experience
Menginap 6 malam pada bulan Desember 2022

2/10 Sangat Buruk

Nasser

Menginap 1 malam pada bulan Desember 2022

4/10 Buruk

Samuel

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Tres bas prix... avec les inconvénients qui viennent avec! Lit très dur, additionné au bruit ambient ( rues des 2 cotes de la batisse) et faible insonorisation. Les serviettes se bain sentaient la cigarette. La facade est en train d'etre refaite, j'espere qu'ils ont aussi prevu changer les matelas!!
Menginap 2 malam pada bulan Desember 2022

10/10 Sangat Bagus

rachid, Oslo

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan November 2022