"We travel quite a bit, and this is genuinely one of the best all-inclusive experiences we have had.
First and foremost, a HUGE mention for Medi at front of house. What an absolute gem! Nothing was ever too much trouble, and he went above and beyond to ensure our every need was met. His warmth and genuine kindness made our stay so memorable. Management, look after this man – he deserves a medal!A personal thank you to the General Manager for the lovely bottle of wine and to all the staff who helped organise my husband's birthday surprises. Such thoughtful touches!The gardens are stunning, full of beautiful plants and fruit trees. My favourite spot was the tranquil courtyard with its fountain. The food was brilliant, restaurant staff super friendly, and the all-inclusive drinks selection one of the best we've experienced.The evening entertainment was outstanding! The band kept us dancing, karaoke was great fun, and the lead female singer has an incredible voice.
The location is fantastic, with the souks within easy walking distance. Even the porters and security guards at the entrance were so welcoming, always asking about our day. Our room was spotless, and housekeeping made me smile every day by arranging my pyjamas into different patterns!
My only gripe was the pool, which was advertised as heated but unfortunately wasn't. Thank you to everyone, but especially Medi. You are what makes this hotel special. Give that man a medal! ❤️"