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Rock Island Inn & Suites Marshalltown

2.5 star property
Hotel with free breakfast, 9-minute walk to Marshalltown Community College

Choose dates to view prices

Rock Island Inn & Suites in Marshalltown offers a full breakfast and dry cleaning services. Enjoy a cozy fireplace in the common area and an indoor pool. Mojito Mexican Restaurant serves lunch and dinner on-site. Free WiFi is available throughout.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Hot Tub

Standard Room, 1 Queen Bed, Non Smoking, Hot Tub | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Executive Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 1 Large Single Sofa Bed

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About the area

Map
3303 S Center St, Marshalltown, IA, 50158

What's nearby

  • Marshalltown Community College - 6 min walk - 0.6 km
  • American Legion Memorial Golf Course - 6 min drive - 4.9 km
  • Big Treehouse - 6 min drive - 8.4 km
  • Marshalltown Speedway - 6 min drive - 5.6 km
  • Marshalltown Softball Complex - 6 min drive - 5.6 km

Getting around

  • Des Moines International Airport (DSM) - 64 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Hardee's - ‬3 min drive
  • ‪Casey's General Store - ‬4 min drive
  • ‪Marshalltown High School - ‬3 min drive

About this property

Rock Island Inn & Suites Marshalltown

Hotel near Marshalltown Community College
Located close to American Legion Memorial Golf Course and Marshalltown Speedway, Rock Island Inn & Suites Marshalltown provides free full breakfast, dry cleaning/laundry services and a fireplace in reception. The on-site Mexican cuisine restaurant, Mojito Mexican Restaurant, offers lunch, dinner, light fare and happy hour. Free WiFi in public areas is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and express check-in
  • A vending machine, meeting rooms and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 106 rooms include comforts such as air conditioning and bathrobes, as well as perks such as late-night room service and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • 37-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mojito Mexican Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 9 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.
Cots (infant beds) are available for USD 20.0 per day

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Regency Inn
Best Western Regency Inn Marshalltown
Best Western Regency Marshalltown
Best Western Marshalltown
BEST WESTERN Regency Inn Marshalltown, Iowa
Marshalltown Best Western
Best Western Regency Inn
Rock & Suites Marshalltown
Rock Island Inn & Suites Marshalltown Hotel
Rock Island Inn & Suites Marshalltown Marshalltown
Rock Island Inn & Suites Marshalltown Hotel Marshalltown

Frequently asked questions

Does Rock Island Inn & Suites Marshalltown have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 PM.

Is Rock Island Inn & Suites Marshalltown pet-friendly?

Yes, Rock Island Inn & Suites Marshalltown allows dogs with a maximum weight of up to 9 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Rock Island Inn & Suites Marshalltown?

Self-parking is free at this property.

What time is check-in at Rock Island Inn & Suites Marshalltown?

Check-in start time: 3 PM; check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Rock Island Inn & Suites Marshalltown?

Checkout is at 11 AM. Late checkout is available for USD 25 (subject to availability).

Where is Rock Island Inn & Suites Marshalltown located?

Situated in Marshalltown, this hotel is 0.5 mi (0.8 km) from Marshalltown Community College, and within 3 mi (5 km) of American Legion Memorial Golf Course and Fisher Community Center Art Gallery. Marshalltown Family Aquatic Center and Marshalltown Speedway are also within 3 mi (5 km).

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Rock Island Inn & Suites Marshalltown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 153 out of 456 reviews
Rating 8 - Good. 147 out of 456 reviews
Rating 6 - Okay. 85 out of 456 reviews
Rating 4 - Poor. 42 out of 456 reviews
Rating 2 - Terrible. 29 out of 456 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. It was nicely done. Had enough pillows for the bed. The staff was very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and great price

Really enjoyed the stay. The room was excellent, as was the attached restaurant, Mojitos. I will definitely stay here again the next time I’m in town.
Stayed 4 nights in Jul 2025

10/10 Excellent

Traci

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel. really liked the welcome package they provided at check i
Stayed 1 night in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the staff were nothing but awesome. The breakfast meal and the attendants were fantastic. The cleaning staff were exceptional in making sure everything was cleaned daily and fresh towels. The attendant that checked us in was friendly and very professional!!!!
Stayed 6 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are very kindly
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay, nice room, friendly staff, good price.
Stayed 1 night in Jun 2024

8/10 Good

Angela

Clean. Staff was very nice.
Stayed 1 night in Apr 2024

8/10 Good

Lacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight while driving through Iowa, room was clean and staff were friendly. The bed was harder than preferred but everything else was good for the price.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this hotel. The rooms were clean and updated. And quiet. Beds were very comfortable. We were impressed with the full breakfast included. Front desk staff were helpful and accommodating. Would stay again!
Stayed 1 night in May 2023

6/10 Okay

Daniel or Tammi

Liked: Staff & service
Was ok
Stayed 2 nights in Nov 2023

6/10 Okay

Michael

we get there and nobody at front desk, had to use a phone and wait 5 mins, and went to get coffee and coffee was cold, asked the front desk person why the coffee was cold, so she said to use the keriug, so i did, and there was no creamer, once again asked the front desj person for some creamer, she pull open a drawer under the kuerig,and i opened the cream and bunch of ants come crawling out of it, opened another and the cream was so dried it had to been there for 2 years, told the front desk person and she shrugged it off, didnt even apologize, the rooms were actully clean, prob best part of the experiance, but the pillows were like couch pillows, they were not bed pillows, pool was decent, no hot tub, breakfast bar was good, overall wont be staying there again hope this helps with deciding staying there, ps bring your own pillows if you do decide to stay there
Stayed 1 night in May 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
bathroom needed attention. sink did not drain properly and toilet did not flush properly. Rest of room was great, comfortable bed and pillows.
Stayed 1 night in May 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No thanks
Stayed 1 night in Jan 2023

6/10 Okay

Claude

Liked: Cleanliness, staff & service, amenities
There were no grab bars in the tub/shower. My husband slipped and fell once. The hook for my robe on the back of the door was at the top of the door and I couldn't jump high enough to reach it. We liked the restaurant but Mexican was the only choice.
Stayed 2 nights in Aug 2024

6/10 Okay

Sherri

Disliked: Property conditions & facilities
So many Hispanics camping out here. Hover around laundry area not speaking a word of English, felt very il uncomfortable they were talking about us. 2 rooms rented, only got 1 complimentary bag, issues checking in. Desk attendant not sure room was ready for us to check in. Come to find out no one had stayed in either room. Might want to better manage your overnight guest list! Could use some outside work. We had cracks in our ceiling and near the window. For someone night staying in the room the night prior, should not have seen hair in shower, gross!
Stayed 1 night in Jul 2024

6/10 Okay

Bev

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not Again

The hotel AC didn't seem to be working in the lobby or hallways. My room was extremely hot when I arrived, the AC had been turned off. The phone system was not working, I had to walk to the front desk to ask a question, my room was not close. The TV was not working, I called the front desk, the phone finally worked, and was told that maintenance would be there shortly. Half an hour later and after another phone call the front desk associate came down and tried to fix it, then said she was waiting for someone to show up, after another phone call no one was available. I'd wait util the next day. The next day more incorrect information, no one was coming even though I had been told the previous night people had been called. About 3pm she suggested I could move into another room. At that point I was just beyond pissed. I hadn't showered or eaten. I didn't want to move my stuff, I jst wanted to take a shower and have a meal.. I had stayed at this hotel previously and had a great experience, it had been sold since I was there last. I will not stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ashli

Liked: Cleanliness, staff & service, property conditions & facilities
Pleased with my stay!
Stayed 1 night in Aug 2025

2/10 Terrible

Erika

Disliked: Amenities
Done online reservation. Reserved king room and was given a double bed and they wouldn't correct the problem. Blamed the switch up on Expedia. And screwed me on my reservation!
Stayed 1 night in Jul 2025

6/10 Okay

Kathleen

Disliked: Staff & service
It was very clean but had an unusual smelled. The pillows were not normal size but round.
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Disliked: Cleanliness, amenities
Rooms could be cleaned better
Stayed 1 night in May 2025

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. What I loved the most was that it was a quiet stay and was able to rest well. All questions were answered and all service people were great!
Stayed 2 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No frills, great price

I needed a low cost last minute hotel. I booked this because the price beat other hotels in the area by $40 per night. I read reviews and gave it a try. I'm glad i did because this is a great hotel at a great price. The pool was warm enough to enjoy and has an 8 ft deep section that was very enjoyable. The breakfast was amazing with several hot items, oatmeal, cereal, fruit, waffles, breads, fruit, and more. An excellent value.
Stayed 1 night in Apr 2025

6/10 Okay

Trenton

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Check in was nice. Room was not the greatest not the worse. I checked in put my bag in and immediately left and didnt get back tell 1030ish. But i noticed the toilet was a little lose. I found some long hairs in one of my beds. I got a room with 2 beds. Top of the head boards were dusty and looked like pieces of comprosit board maybe from the bed frames? It was late enough i didnt bother with saying anything. Bed was decetly comfy. Not a bad place just the room needs to be cleaned and double checked.
Stayed 1 night in Apr 2025