Mason's Island hotel guide. Best Western hotel in Mason's Island, Mystic

"You need to ask for daily maid service."

"Wouldn’t stay again. Hotel grounds were dirty. Pool "

"We liked the hotel’s location and quiet atmosphere. We appreciated the fact that we could hop in the car and be on our way to downtown without any hassle. Our room was already clean and ready when we returned from our daily forays. I must say that the checkout young lady was professional and very friendly. I guess this attitude helps a lot in a service industry like hotel service. We would definitely return in the future to this location and recommend it to friends."

"The staff was super helpful and the room was very clean"

"Housekeeping did not come to clean the room until 5pm"

"Dead ants on the floor, otherwise clean. Place a bit run down, but free limo to Foxwoods until 3am. Parking convenient & free. Rooms are large with refrigerator & microwave. Breakfast: waffles, cereal, breads."

"The rooms are very clean and the staff very friendly staff. When we are going to Mystic or Foxwoods we always stay here."

"Easy check in/out. Room was clean and quiet. Staff are very helpful and friendly. Friday/Saturday night shuttle driver is the best!"

"Don’t waste your money in this hotel. I spend one night here and did not get a minute of sleep. The hotel is not soundproof. You hear everything and anything. The housekeeping staff was screaming, banging and laughing throughout the hallways. If you’re on on the 4th floor you will hear the guests walking around their rooms. The hotel room ceiling felt like it was going to erupt. The phone in the room is just for display because it didn’t work/ my child hurt her toe in the broken tiles in the bathroom and when I approached staff in the am they were not attentive at all and could care less. This hotel is a complete garbage"