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Golden Palace Hotel Lombok

Photo gallery for Golden Palace Hotel Lombok

Front of property
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Golden Palace Hotel Lombok

Golden Palace Hotel Lombok

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231

Guests rated this location 8.4/10 - Very good

Explore the area

  • Popular LocationMataram Mall8 min walk
  • Popular LocationPura Meru5 min drive
  • Popular LocationMayura Park5 min drive
  • AirportLombok (LOP-Lombok Intl.)42 min drive

Room options

About this area

Mataram

Golden Palace Hotel Lombok is located in Mataram. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pura Agung Narmada and Plas Waterfall.
Visit our Mataram travel guideOpens in a new window
Map

What's nearby

  • Mataram Mall - 8 min walk
  • Pura Meru - 5 min drive
  • Mayura Park - 5 min drive
  • Lombok Epicentrum Mall - 7 min drive
  • Mataram Immigration Office - 11 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • Es Teh Indonesia Sriwijaya Mataram - 2 min walk
  • RM. Sop Buntut "Istana Rasa - 7 min walk
  • Pangsit Mie "Pak Dewa - 8 min walk
  • Warung Jawa Sudi Mampir Kembali Lagi - 4 min walk
  • Begibung Truly Lombok's Cuisine - 10 min walk

About this property

Golden Palace Hotel Lombok

4-star hotel
You can look forward to a return airport shuttle, a poolside bar and a rooftop terrace at Golden Palace Hotel Lombok. Treat yourself to Ayurvedic treatments, a detox wrap or a Thai massage at Jasmine, the on-site spa. Enjoy Indonesian cuisine, al fresco dining, and a poolside location at the two on-site restaurants. Aerobics classes are offered at the gym; the property also has a cafe, a garden and dry cleaning/laundry services. Guests can also expect to find 2 bars, a 24-hour business centre and a sauna.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a ballroom and massage treatment rooms
  • Tour/ticket information, a gift shop and a banquet hall
  • Luggage storage, a lift and a 24-hour front desk
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All 198 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as safes and sound-insulated walls. Guests reviews say good things about the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 110000 for adults and IDR 110000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Cendrawasih
  • Merak
  • Rooptop Garden
  • Pool Bar

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 110000 for adults and from IDR 110000 for children
  • Airport shuttle fee: IDR 300000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

Does Golden Palace Hotel Lombok have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at on 28 Mar 2023 start from Rp382.978, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Golden Palace Hotel Lombok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Palace Hotel Lombok?

This hotel doesn't offer parking.

What time is check-in at Golden Palace Hotel Lombok?

Check-in is from 2:00 PM - 11:30 PM.

What time is check-out at Golden Palace Hotel Lombok?

Checkout is at noon.

Does Golden Palace Hotel Lombok provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000.00 per vehicle applies.

Where is Golden Palace Hotel Lombok located?

Situated in Mataram, this spa hotel is within 1 mile (2 km) of Mataram Mall, Pura Meru and Mayura Park. Lombok Epicentrum Mall and Islamic Center NTB are also within 3 miles (5 km).

Golden Palace Hotel Lombok Reviews

Golden Palace Hotel Lombok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 46 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 16 out of 46 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 1 out of 46 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 0 out of 46 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 46 reviews" "
" "2 - Terrible 0%

9.1/10

Cleanliness

9.2/10

Staff & service

10.0/10

Amenities

9.1/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Stayed 2 nights in Jan 2020

8/10 Good

Eng Seng

Liked: Staff & service, property conditions & facilities, room comfort
Everything is ok except this time there is a cockroach in the room
Stayed 2 nights in Aug 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and breakfast was great
Stayed 7 nights in Apr 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with lots of variety. Comfortable bed
Stayed 3 nights in Apr 2019

10/10 Excellent

kevin jern hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Good breakfast and clean rooms and big toilet
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Muhammad Syadad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel with a great location
its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)

10/10 Excellent

Nui Phoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre
Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.

10/10 Excellent

POH CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected!
Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Stayed 1 night in Feb 2018

8/10 Good

PY, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in city centre. Affordable and pleasant.
Worth the money and time. The room is spacious and cosy.
Stayed 2 nights in Nov 2017