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Lombok Garden Hotel

Photo gallery for Lombok Garden Hotel

2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Super Deluxe | Terrace/patio

Overview of Lombok Garden Hotel

Lombok Garden Hotel

3.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
Jl. Bung Karno No.7, Mataram, Lombok, 83231

Guests rated this location 6.2/10

Explore the area

  • Popular LocationMataram Mall5 min walk
  • Popular LocationLombok Epicentrum Mall7 min drive
  • Popular LocationPura Meru7 min drive
  • AirportLombok (LOP-Lombok Intl.)43 min drive

Room options

About this area

Mataram

Located in Mataram, Lombok Garden Hotel is connected to a shopping centre. Pura Meru and Mayura Park are notable landmarks, and travellers looking to shop may want to visit Mataram Mall and Lombok Epicentrum Mall.
Visit our Mataram travel guideOpens in a new window
Map

What's nearby

  • Mataram Mall - 5 min walk
  • Lombok Epicentrum Mall - 7 min drive
  • Pura Meru - 7 min drive
  • Mayura Park - 7 min drive
  • Mataram Immigration Office - 10 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

  • Upnormal Coffee Lombok - 2 min walk
  • Moko Donuts Mataram Mall Lt.1 - 6 min walk
  • Begibung Truly Lombok's Cuisine - 6 min walk
  • Soto Ayam Kampung Suroboyo Cak Ito - 6 min walk
  • Ayam Goreng Lombok Ijo - 3 min walk

About this property

Lombok Garden Hotel

3.5-star hotel connected to the convention centre
Located close to Mataram Mall and Lombok Epicentrum Mall, Lombok Garden Hotel provides a return airport shuttle, a terrace and a garden. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature international cuisine and more. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), meeting rooms and concierge services
  • Free newspapers, luggage storage and a lift
  • A computer station, a 24-hour front desk and tour/ticket information
Room features
All 220 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Balconies, daily housekeeping and desks

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 75000 for adults and IDR 75000 for children
  • 4 restaurants
  • 24-hour room service

Restaurants on site

  • Flamboyan

Things to do

  • 2 outdoor pools
  • Children's pool
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 75000 for adults and from IDR 75000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Garden Hotel Lombok
Hotel Lombok Garden
Lombok Garden
Lombok Garden Hotel
Lombok Garden Hotel Mataram
Lombok Garden Mataram
Lombok Garden Hotel Hotel
Lombok Garden Hotel Mataram
Lombok Garden Hotel Hotel Mataram

Frequently asked questions

Does Lombok Garden Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 26 Mar 2023, prices found for a 1-night stay for 2 adults at on 27 Mar 2023 start from Rp264.463, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lombok Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lombok Garden Hotel?

This hotel doesn't offer parking.

What time is check-in at Lombok Garden Hotel?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Lombok Garden Hotel?

Checkout is at noon.

Does Lombok Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Lombok Garden Hotel located?

Located in the heart of Mataram, this hotel is within 1 mi (2 km) of Mataram Mall, Lombok Epicentrum Mall and Pura Meru. Mayura Park and Islamic Center NTB are also within 2 mi (3 km).

Lombok Garden Hotel Reviews

Lombok Garden Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 23 reviews" "
" "10 - Excellent 4%
Rating 8 - Good. 8 out of 23 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 8 out of 23 reviews" "
" "6 - Okay 35%
Rating 4 - Poor. 5 out of 23 reviews" "
" "4 - Poor 22%
Rating 2 - Terrible. 1 out of 23 reviews" "
" "2 - Terrible 4%

6.3/10

Cleanliness

6.3/10

Staff & service

10.0/10

Amenities

6.5/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Gino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad television 📺 reception
Stayed 2 nights in Jun 2022

6/10 Okay

Martyn

Liked: Cleanliness, property conditions & facilities
Been once !
Basically not a good area for finding any restaurants, old mall close by more modern need taxi for 2 miles each way. Pavements a challenge at 12 inches high, dotted with trees and missing manhole covers/slabs so you can disappear in the abyss of drains. KFC air con resto saved us and you can order as take out with free delivery. Grounds, rooms and pool were nice everything worked well. The gardens were large and beautiful. Only desperate thing was breakfast. Mostly hot lockers of Indonesian rice/curry/rice porridge. Fruit slices but on two mornings the papaya tasted like mouldy water . A nice little older waiter came to ask if we would like omelette. One two slice toaster with half a sliced loaf, communal butter jar where guests dipped knives to smother bread before toasting - all very messy along with the tables same coffee stains for two days. Nothing got replenished even when more guests used dining room, staff seemed to like to sit behind a big desk and look busy.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2018

4/10 Poor

anynomous

Disliked: Cleanliness, room comfort
Nice facilities but worse room
Aircond not function well. Bathroom dirty. Get cheat by hotel taxi to gili trawangan

6/10 Okay

Pam, Hobart, Australia

Liked: Staff & service, property conditions & facilities
Centrally located with lovely expansive gardens
We spent 3 weeks at Lombok Garden while on business in Mataram. The hotel was in an ideal location for our needs and we particularly liked the expansive gardens, which are well maintained. We were originally in an older style bungalow overlooking the garden. That room was spacious but in need of maintenance. Because of ongoing internet access problems, we were upgraded to a room in the new part of the hotel, overlooking the pool. The downside was that the room, while modern, was much smaller, perhaps not suited for a longer stay like ours. Overall we were happy with our stay but there are some problems with service that need fixing (see below). The room was not thoroughly cleaned each day. The towels were thin and frayed, and toiletries, even toilet paper, were not regularly replenished. The pool towels were constantly 'habis' (run out). The young housekeeping staff, while friendly and kind, were in the habit of conducting loud shouted conversations across the two wings of the hotel, reverberating throughout the entire area. Dirty dishes from room service were regularly left lying outside rooms, often in the rain, for up to 24 hours. When we enquired about the possibility of another umbrella, we were told that only one could be supplied per room - even though the room sleeps two people.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
With this price, this hotel was good enough. All that matters are the food on breakfast, not tasty at all, maybe because there are a lot of people stayed in this hotel so they couldn't taste the food properly before it served.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Sam, Western Australia

Economical hotel near best shopping in Lombok
We were happy with what we got for the price but do note that the staff's command of English is limited, WiFi intermittent and the hot water was not working in some rooms. The majority of guests were Indonesian or SE Asian so presumably hotel gears more towards this demographic than Western tourists.

4/10 Poor

Leanne, Ocean Grove

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ordinary
We had 2 stays here and were not impressed. Staff need to be more diligent and pleasant to their customers- that's all I can say. Rooms are very tired and mosquitoes galore . The grounds and 2 swimming pools are impressive but its the rooms that make it but these didn't do much for us - sorry. You get what you pay I guess.

4/10 Poor

Leanne, Ocean Grove

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired Hotel
We stayed twice here in one week due our travel arrangements. First superior room was musty , old worn out and dirty. There is no fridge , plastic coat hangers were broken and still left hanging in wardrobe . Bathroom old and tapes did not turn off and if you had hit water on in shower you had to be careful not to burn yourself because when turning it off to the right it turns on again !! Walls and ceilings badly needed painting . Asked for double and got two singles ! Pillows lumpy and hard . The curtaining was not block out so the the night light outside was shining into our room when we went to bed - thankful for eye masks ! Breakfast however was ok with some nice local dishes. The staff need to be more active in restaraunt as they just stand around against the wall and do nothing to serve you only take plates when you leave! Front desk staff blunt and direct nothing more ! Our second room we asked for a more modern cleaner room which we got near the first swimming pool. But there were mosquito s by the dozen that bit us all night!! The best thing was the swimming pools- long in length - and the gardens are beautiful. So important to up keep the rooms as well.