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Lombok Plaza Hotel & Convention

Photo gallery for Lombok Plaza Hotel & Convention

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
In-room safe, individually decorated, individually furnished, desk
Presidential Suite | In-room safe, individually decorated, individually furnished, desk

Overview of Lombok Plaza Hotel & Convention

Lombok Plaza Hotel & Convention

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl. Pejanggik No.8, Cakra Negara, Mataram, Lombok, 83231

Explore the area

  • Popular LocationMataram Mall5 min walk
  • Popular LocationPura Meru2 min drive
  • Popular LocationLombok Epicentrum Mall9 min drive
  • AirportLombok (LOP-Lombok Intl.)43 min drive

Room options

About this area

Mataram

Located in Mataram, Lombok Plaza Hotel & Convention is connected to a shopping centre. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lesser Sunda Islands and Pura Agung Narmada.

What's nearby

  • Mataram Mall - 5 min walk
  • Pura Meru - 2 min drive
  • Mayura Park - 7 min drive
  • Mataram Immigration Office - 8 min drive
  • Lombok Epicentrum Mall - 9 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

About this property

Lombok Plaza Hotel & Convention

3-star family-friendly hotel connected to a shopping centre
At Lombok Plaza Hotel & Convention, you can look forward to a round-trip airport shuttle, shopping on site and a garden. Treat yourself to a body treatment, hydrotherapy or aromatherapy at the on-site spa. The on-site restaurant, Prime Restaurant, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Breakfast (surcharge), a gift shop and newspapers in the lobby
  • A 24-hour front desk, a TV in the lobby and wedding services
Room features
All 142 individually furnished rooms have thoughtful touches such as air conditioning, as well as amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • In-room massages and slippers
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Prime Restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Shopping
  • Hot tub

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (323 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Lombok Plaza
Lombok Plaza
Lombok Plaza Convention
Lombok Plaza Convention Mataram
Lombok Plaza Hotel
Lombok Plaza Hotel & Convention
Lombok Plaza Hotel & Convention Mataram
Plaza Hotel Lombok
Plaza Lombok
Plaza Lombok Hotel
Lombok Plaza Hotel Convention Mataram
Lombok Plaza Hotel Convention
Lombok Plaza & Convention
Lombok Plaza Hotel & Convention Hotel
Lombok Plaza Hotel & Convention Mataram
Lombok Plaza Hotel & Convention Hotel Mataram

Frequently asked questions

Does Lombok Plaza Hotel & Convention have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Lombok Plaza Hotel & Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lombok Plaza Hotel & Convention?

Self-parking is free at this property.

What time is check-in at Lombok Plaza Hotel & Convention?

Check-in begins at 2:00 PM.

What time is check-out at Lombok Plaza Hotel & Convention?

Checkout is at 11:30 AM.

Does Lombok Plaza Hotel & Convention provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 250000 per vehicle applies.

Where is Lombok Plaza Hotel & Convention located?

This family-friendly Mataram hotel is located in a provincial park, within 2 mi (3 km) of Mataram Mall and Mayura Park.

Can I cancel my reservation for free at Lombok Plaza Hotel & Convention and receive a full refund?

Yes, Lombok Plaza Hotel & Convention offers free cancellation on select room rates, because flexibility matters! Please refer to Lombok Plaza Hotel & Convention cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

6.8
Rating 10 - Excellent. 2 out of 26 reviews" "
" "10 - Excellent 8%
Rating 8 - Good. 9 out of 26 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 14 out of 26 reviews" "
" "6 - Okay 54%
Rating 4 - Poor. 0 out of 26 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 1 out of 26 reviews" "
" "2 - Terrible 4%

7.1/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

10/10 Excellent

dvid, lombok
Liked: Cleanliness, staff & service, room comfort
Lombok Plaza Hotel is the best
Lombok Plaza Hotel is the best But room not to big
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, great staff.
Great staff, included breakfast was better than what you'd expect. The signal for WiFi in our room was too weak, you'd either want a room closer to a router or use WiFi in lobby only. A little overpriced for Lombok, though.

6/10 Okay

Anthony, Sanur, Bali
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed
The first room we were shown,was not to standard and dirty, after refusing the room we were given another room which was clean and matched the description of the booked room. The swimming pool was very cold, if the hotel has rented the pool for a birthday party then do not expect to use it and if your room looks out over the pool expect screaming kids.Smoking seems to be allowed everywhere,including reception where you will be subjected to it whilst booking in.The one highlight was a surprise birthday cake for my wife brought to the room with singing staff!

6/10 Okay

shane, Vancouver
Liked: Cleanliness
Good for a stop over
This is a good hotel to have a one or two night stay. Not much in the area to see or do. We used this hotel as a stop over between the Gili Islands from the Airport. I would not plan a vacation here, but it was a good clean hotel for a single night sleep.

8/10 Good

Alexander, Perth, Australia
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lombok Plaza Mataram
I enjoyed my week at Lombok Plaza. The staff and facilities were of a very high standard. The staff were able to assist promptly when required and were very friendly as well.

6/10 Okay

Verified traveller
Good Location but Room has No View.
The hotel location is good. As we do not really speak the language, it is not that easy to get information from the hotel. Room is average with no view, you are looking into another wall.

8/10 Good

Satria, jakarta
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
near to culinary area, comfort bed and nice staff

8/10 Good

Tony Pillay, Malaysia
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and comfortable.
My three nights at the Lombok Plaza were relaxed as staff were very responsive to my needs and the level of noise minimal .

6/10 Okay

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all, I want to say that the hotel room, the pool, restaurant and staff were nice. However, the area doesn't have much to do and it is quite far from the beach. We had little to no wifi signal in our room. I would also not consider this a four star hotel. This would have been a good business hotel to stay in.

6/10 Okay

Verified traveller