Hotel Keluarga di Matsumoto

"Facility is very clean and staff are nice. There were special snack from 8 - 10 p.m. with ramen or ice cream for one guest during my visit. "

"Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet. "

"位置很好，職員有事，仲要包早餐"

"My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing. "

"距離松本車站僅5分鐘，週邊停車也很多選擇；去著名景點松本城步行約20分鐘左右，餐飲用餐的選擇也不算少。 房間內空間雖不算大，但配有洗衣機與體貼的晾曬位置，讓從上高地來回的旅客很是便利。 飯店下午提供一次免費的迎賓飲品（含生啤），夜間9-11pm提供宵夜（茶泡飯），可惜沒有體驗到。 飯店設有溫泉泡湯服務，但很可惜浴場較小且溫泉的溫度稍低，與預期的有點小落差。 但整體而言，是一間值得再訪並推薦的飯店"

"Great hotel within a central location. Great room & amenities. Hotel staff were friendly & obliging. The onsen was wonderful after a day of walking around"

"Outstanding service, we had a pleasant stay with "

"今回二度目の宿泊です。 諏訪のインターから近いのと 今回諏訪大社の上社にお参りするため このホテルを選びました。"