Grand Mazamitla Hotel

2.5 star property

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Grand Mazamitla Hotel provides everything that you need. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 750 per pet, per stay, plus a one-off cleaning fee of MXN 300
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children aged 10 and younger eat free breakfast

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 55 to 280 for adults and MXN 25 to 150 for children
  • Pet fee: MXN 750 per pet, per stay plus a one-off MXN 300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Is Grand Mazamitla Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 750 per pet, per stay. A cleaning fee of MXN 300 also applies. Service animals are exempt from fees.

How much is parking at Grand Mazamitla Hotel ?

Self-parking is free at this property.

What time is check-in at Grand Mazamitla Hotel ?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Mazamitla Hotel ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Mazamitla Hotel located?

Situated in a national park, this hotel is within 3 miles (5 km) of La Zanja Municipal Park, Plaza Municipal Jose Parres Arias and Parroquia de San Cristóbal. El Salto Waterfall and El Tecolote Mazamitla Park are also within 6 miles (10 km).

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Reviews

Reviews

8.6

Excellent

9.8

Cleanliness

9.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

Reviews

Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Zachary

Liked: Cleanliness
Disliked: Staff & service
The staff was not friendly to my girlfriend’s mother. The property is not well staffed or maintained. It’s unclear which parts of the property are off limits, it is shared with Airbnbs. Overall experience was poor, would have been better if we stayed at a different location.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación inpecable el personal muy atento De hecho las instalaciones están muy bonitas y cómodas Lo malo es que real mente estás apartado de la civilización ami se me poncho una llanta y no tenía refacción y fueron hasta el día siguiente a hacer el servicio pero ese día hasta sin cenar nos acostamos porque no te venden nada ahi
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Itzel vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es nuevo, las habitaciones cómodas, agradables solo tomar en cuenta que hay muchas escaleras
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jesus esteban

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno el lugar
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nahomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está rodeada de bosque, y un arroyo se escucha desde los cuartos. Muy buena atención del personal (sobre todo de Noemí). Super atenta y amable siempre, buscando la forma de ayudar para que nuestra estancia fuera cómoda. Las instalaciones están limpias. Hay muchos escalones, lo cual sería lo único a considerar. Esperamos volver a visitarlos
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría que hicieran algo para no subir o bajar tanta escalera por las personas que tenemos lesiones en las rodillas 😊
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar!!!!! Ideal para estancias tranquilas, para retiros para eventos empresariales, familiares eventos. Todo perfecto!!!!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas escaleras
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Guillermo

Tenía una reservación para el domingo 29 de junio y al llegar a la propiedad todo estaba cerrado y sin nadie que pudiera atender o ayudar a resolver el problema, el numero telefónico que venia en la confirmación jamás contesto nadie.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

michelle

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable la estancia y sin duda la atención del personal es increíble, vistas muy lindas y todo lo necesario, solo que si llegas por la noche no hay nada cercano para pedir y el servicio de comida del hotel es hasta las 7 pm considera comprar algo antes de tu llegada, por la mañana el desayuno es delicioso y los precios son muy buenos. En general la estancia es increíble, el lugar es nuevo así que todo en las habitaciones es nuevo
Stayed 1 night in Jun 2025