Take advantage of a free breakfast buffet, free water park access and a nightclub at Hotel Riu Emerald Bay - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Treat yourself to a massage, aromatherapy or a body wrap at Renova Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Fitness classes are offered at the health club; other things to do include windsurfing and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 swim-up bars and 2 poolside bars.
Located in Cerritos, a neighbourhood in Mazatlán, Hotel Riu Emerald Bay - All Inclusive is near the airport and on the beach. Mazatlán Letters and Monument to the Family are local landmarks, and the area's natural beauty can be seen at Islands and Protected Areas of the Gulf of California and Playa Brujas. Travelling with kids? Consider Mazagua Aquatic Park and Mazatlán Aquarium. Spend some time exploring the area's activities, including golfing. Visit our Mazatlán travel guide
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
What's nearby
Playa Brujas
1 min walk - 0.1 km
Cerritos Beach
10 min drive - 5.4 km
The Mazatlan Malecón
19 min drive - 12.7 km
Mazagua Aquatic Park
8 min walk - 0.7 km
Marina Mazatlan Golf Course
6 min drive - 2.7 km
Getting around
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
33 min drive
Restaurants
Las Tres Islas
4 min walk
Las Gaviotas
1 min walk
Sport Bar
4 min walk
Tabasco
1 min walk
Kelly's Bar
5 min drive
About this property
Hotel Riu Emerald Bay - All Inclusive
All-inclusive family-friendly property near the airport
Take advantage of a free breakfast buffet, free water park access and a nightclub at Hotel Riu Emerald Bay - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a massage, aromatherapy and a body wrap at Renova Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Fitness classes are offered at the health club; other things to do include windsurfing and beach volleyball. Free in-room WiFi is available to all guests, along with 2 swim-up bars and 2 poolside bars.
Additional perks include:
5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
Free self-parking
Babysitting (surcharge), a 24-hour front desk and tour/ticket information
A gift shop, luggage storage and massage treatment rooms
Guest reviews speak highly of the beach locale and helpful staff
Room features
All 1028 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and minibars. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
Recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and shower/bath combinations
Flat-screen TVs with premium channels
Wardrobes/cupboards, free infant beds and ceiling fans
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorised water sports are included.
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.
Free buffet breakfast available daily 7 AM to 10:30 AM
2 poolside bars
2 swim-up bars
5 restaurants
7 bars/lounges
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Bamboo
Las Gaviotas
Las Tres Islas
Sports Bar
Tabasco
Things to do
5 outdoor pools
Beach volleyball
Bicycle storage
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Nightclub
Playground
Sauna
Shopping
TV in common areas
Waterslide
Windsurfing
Family friendly
5 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free water park access
Grocery/convenience store
In-room cot
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
3 meeting rooms
5,167 square feet of conference space
Computer station
Outdoors
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
6 treatment rooms
Aromatherapy
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Sauna
Spa open daily
Accessibility
No lift
More
2 buildings
20 floors
Art Deco architecture
Built in 2008
Comprehensive food waste policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Renewable energy used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches used
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa
Frequently asked questions
Does Hotel Riu Emerald Bay - All Inclusive have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Hotel Riu Emerald Bay - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Riu Emerald Bay - All Inclusive?
Self-parking is free at this property.
What time is check-in at Hotel Riu Emerald Bay - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.
What time is check-out at Hotel Riu Emerald Bay - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Hotel Riu Emerald Bay - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball, aerobics classes and more.
Where is Hotel Riu Emerald Bay - All Inclusive located?
Nestled on the beach, this Cerritos property is within a 15-minute walk of Playa Brujas and Mazagua Aquatic Park. Cerritos Beach and Marina Mazatlan Golf Course are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Riu Emerald Bay - All Inclusive Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very friendly- lots of staff
Everything kept immaculately clean
Using app for inquiries, reservations and help with restocking minibar and coffee etc was easy and efficient
Had so much fun in this resort. the room view was amazing and very convenient location we rode the bus that stopped right in front of the resort for only 16 pesos. would definetely recommend this place
Stayed 7 nights in Jul 2026
Verified review
6/10 Okay
Monica
5 Sept 2026
Disliked: Staff & service, amenities
Rooms are clean. Pools need some maintenance but over all ok.
Really great experience, food was good, property well maintained, great times
Stayed 6 nights in May 2026
Verified review
8/10 Good
Maria
9 Sept 2026
Liked: Cleanliness, staff & service, amenities
Room very clean everyday
But we got locked out of our room on the last day. Needed maintenance to open it - took a while and was very tight on me getting to the airport on time.
The hotel is very clean and the food is great, staff very friendly- but the resort needs an update. Looks pretty outdated
Spectacular Views. Beautiful, friendly staff, everyone is so attentive to your needs, to answer every question. Beach was fun, I was able to go on a parachute had a blast. My room was always fresh. Pools many options but. It my favorite to be out in 90+ weather and a warm pool. Beyond all this I 100% recommend a stay here
Beautiful place but need better elevators
Spent so much time waiting for elevators
Horrible time trying to get reservations at the restaurants. In 5 days we got one reservation even trying on the app 48hrs prior
Otherwise beach is beautiful
2 adult pools which is great
Stayed 5 nights in Aug 2026
Verified review
8/10 Good
Ramon
27 Jul 2026
Disliked: Staff & service
Absolutely enjoyed it.Our housekeeping team was the best.She cleaned our room every single day.Extra towels extra effort.We loved it!
BE READY FOR NO ELEVATORS. RESERVATIONS ARE A JOKE. We tried making reservations the minute we checked in all booked for next 5 days .. Be ready for buffet the whole time. Service great by all servers . People it’s all inclusive but remember tips are appreciated. Never have I seen soooo many cheap Americans couldn’t at least tip 1 dollar. Shame on people who don’t tip
The property is really nice, the rooms are clean and very comfy. It has AC and the mini fridge is full of drinks and water.
It has 6 buffets, three require reservation, the other 3 don’t. But those that require reservation are totally worth it. The ones without are okay too, just full of people.
It has a wonderful beach.
For us it was a 10/10.
Food was okay, there wasn’t AC in a lot of restaurants and lobbies, the elevators didn’t work that much and they were very small spaces compared with the amount of guests that were staying there. We had problems with the key to our room, it kept disconnecting every time a phone or a card would come in contact with it so that was very frustrating. Pool and beach were very beautiful and the staff were friendly and tried their best to communicate with us even through the language barrier. Service was quick and the room was very nice! they made us animals out of towels everyday which i thought was very cute. Overall it was an okay stay, but i enjoyed it bc i was with family :)
Stayed 3 nights in Aug 2026
Verified review
10/10 Excellent
Alberto
19 May 2026
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Customer service was excellent! Food was good! Pool tiles need better up keeping. Had a great time!