Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
Explore the area
Mazagua Aquatic Park5 min walk
Witches Beach9 min walk
Cerritos Beach10 min drive
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)42 min drive
Room options
About this area
Mazatlán
Riu Emerald Bay All Inclusive is located in Cerritos, a neighbourhood in Mazatlán, and is near the airport and on the beach. Sea Shell City Museum and Angela Peralta Theater are cultural highlights, and some of the area's landmarks include Teodoro Mariscal Stadium and Fuerte 31 de Marzo. Travelling with kids? Consider Mazagua Aquatic Park and Mazagua. Spend some time exploring the area's activities, including golfing.
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 41 min drive
Restaurants
Kelly's Bar - 5 min drive
Restaurant Mr. Lionso - 14 min walk
The Bistro - 15 min walk
La Cordeliere - 5 min drive
Cotorritos - 7 min drive
About this property
Riu Emerald Bay All Inclusive
3.5-star all-inclusive property revitalised in 2019 and located in Cerritos
Take advantage of a free breakfast buffet, free water park access and a nightclub at Riu Emerald Bay All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a body wrap, a deep-tissue massage and a body treatment at Renova Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Asian cuisine and a poolside location.
Aerobics classes are offered at the health club; other things to do include windsurfing and beach volleyball. Free in-room WiFi is available to all guests, along with 2 swim-up bars and 2 poolside bars.
Additional perks include:
5 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
Free self-parking
Limo/town car service, express check-out and a computer station
Luggage storage, a porter/bellboy and a 24-hour front desk
Guest reviews speak well of the beach locale and helpful staff
Room features
All 1028 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and minibars. Guests reviews say good things about the comfortable rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with shower/bath combinations and free toiletries
Flat-screen TVs with premium channels
Ceiling fans, daily housekeeping and phones
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorised water sports are included.
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Awards and affiliations
Green/Sustainable Property This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limo/town car service
Food and drink
Free buffet breakfast available daily 7 AM–10:30 AM
5 restaurants
2 swim-up bars, 2 poolside bars and 7 bars/lounges
Coffee/tea in a common area
Restaurants on site
Las Tres Islas
Bamboo
Tabasco
Las Gaviotas
Sports Bar
Things to do
5 outdoor pools
Aerobics classes
Beach volleyball
Billiards/pool table
Children's pool
Free water park access
Full-service spa
Health club
Nightclub
Playground
Sauna
Shopping
Hot tub
Windsurfing
Family friendly
5 outdoor pools
Babysitting (surcharge)
Children's club
Children's pool
Free water park access
Corner/local shop
Playground
Snack bar/deli
Water slide
Conveniences
ATM/banking services
Lift
Gift shop/newsstand
Corner/local shop
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Computer station
Conference space (5167 square feet)
Meeting rooms - 3
Outdoors
Beach loungers
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace
Spa
6 treatment rooms
Aromatherapy
Body treatments
Body wraps
Facials
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa
Property is also known as
Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi
Riu Emerald Inclusive Mazatlan
Riu Emerald Bay All Inclusive Mazatlán
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Bay All Inclusive All-inclusive property Mazatlán
Frequently asked questions
Does Riu Emerald Bay All Inclusive have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Riu Emerald Bay All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riu Emerald Bay All Inclusive?
Self-parking is free at this property.
What time is check-in at Riu Emerald Bay All Inclusive?
Check-in is from 3:00 PM - 11 PM. After-hours check-in is not available.
What time is check-out at Riu Emerald Bay All Inclusive?
Checkout is at 11 AM.
Are there all-inclusive benefits at Riu Emerald Bay All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball, aerobics classes and more.
Where is Riu Emerald Bay All Inclusive located?
Nestled on the beach, this Cerritos property is within a 10-minute walk of Mazagua Aquatic Park and Witches Beach. Cerritos Beach and Marina Mazatlan Golf Course are also within 2 miles (3 km).
Can I cancel my reservation for free at Riu Emerald Bay All Inclusive and receive a full refund?
Yes, Riu Emerald Bay All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Emerald Bay All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
We travel Mexico very often. This is right up there with the finest properties we've stayed at. We know that you get certain amount of excellence when you choose RIU, but this one really stands out. Super friendly staff, the food was much better than most all-inclusive resorts and the facilities, for the most part, were in excellent condition. Mazatlan is such a beautiful city. We'll come back to Mazatlan and when we do, we'll most likely come back to the RIU Emerald Bay.
I am leaving this review to help others because I know that is how I choose my hotels.
Pros for resort food it was pretty good and I am a picky eater, drinks were great, the resort itself is so clean and the staff are very friendly. We went into the Golden Zone a few times (four young females) and we felt completely safe. Taxis were easy to get. The beach is so pretty, the pools were great, the room was also clean
Cons - disappointed in the “reservation” Asian restaurant the food was not that great there and it is hard to get a reservation you have to be up at 7 am and down at the front desk to make it. The lighting in the room is a little dark and the beds slightly hard.
I give this resort 4 stars as the pros definitely outweigh the cons and I would go back!
Also, we went for a girls trip but there was a variety of ages and we often felt like the youngest ones besides the kids. It seems like a great family friendly resort with the bonus of a few adult only pools.
No complaints about anything, but for those traveling with small kids, note that none of the pools aside from the kiddie pool have a depth of less than 4 feet. This was a bummer for our 6 year old, who was too big for the splash pad but not big enough to touch in any of the other pools.
Everyone was very friendly and attentive. Ramon the daytime server was incredible:)
KATRINA MARIE LA
Stayed 7 nights in Feb 2023
6/10 Okay
Sandra
Travelled with family
25 Feb 2023
Liked: Cleanliness, staff & service
The room was nice. The electrical was hit and miss at best. The outlet for the coffee maker didn’t always work so no in room coffee. House keeping didn’t daily restock the coffee or refrigerator. So basically bottled water was at request only. All in all an adequate vacation.
Sandra
Stayed 6 nights in Feb 2023
8/10 Good
Mary
Travelled with family, Travelled with family and small children, Travelled with partner
Wonderful staff, beautiful property. As it was an all inclusive resort, it’s expected that the food wouldn’t be over the top in the buffets, but the 3 restaurants were nearly impossible to get into.