Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Travelers find beachfront bliss at Witches Beach, where water park adventures and poolside relaxation meet ocean views and watersport thrills

Choose dates to view prices

Hotel Riu Emerald Bay in Cerritos welcomes guests with all-inclusive comfort featuring a complimentary breakfast buffet and exciting water park access. Visitors enjoy the beachfront setting with sun loungers while Renova Spa offers rejuvenating massages and treatments.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 77 of 77 rooms

Suite

  • 54 sq m
  • Sleeps 6

Suite Superior with Sea View

  • 58 sq m
  • Sleeps 2

Room Standard with Sea View

  • 31 sq m
  • Sleeps 3

Suite Junior with Sea View

  • 39 sq m
  • Sleeps 2

Room Superior with Sea View

  • 37 sq m
  • Sleeps 4

Standard Double Room (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

9.0 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Sea View (M)

7.8 out of 10
Good
(15 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Double Room (B2C-US)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Ocean View (B2C-US)

  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room (U)

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(11 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(8 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Double Room (B2C-US)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

Superior Room (M)

8.8 out of 10
Excellent
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Family Suite, Garden View (M)

9.6 out of 10
Exceptional
(10 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (Superior, M)

8.8 out of 10
Excellent
(5 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, Ocean View (U)

8.4 out of 10
Very good
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, Sea View (L)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(28 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Duplex (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Duplex (L)

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Superior Double Room (L)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Family Suite, 2 Bedrooms (L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (Superior, L)

  • 84 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Sea View (L)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room (C)

7.0 out of 10
Good
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

9.4 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

8.0 out of 10
Very good
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (Superior | C)

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Duplex (Room | C)

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room, Ocean View (E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Ocean View (E)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Duplex (Room | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Family Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Duplex (Room | B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room, Ocean View (Kids Free | C)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, Ocean View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (Superior | E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Duplex (Room | E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds

Double Room (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior with Garden View

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4

Family Suite -6 guests- with Garden View

  • 60 sq m
  • Sleeps 6

Family Suite -8 guests- Superior

  • 84 sq m
  • Sleeps 8

Double Room (U)

8.2 out of 10
Very good
(55 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

8.0 out of 10
Very good
(29 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Duplex (Room | U)

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Suite, Jetted Tub, Ocean View (U)

9.0 out of 10
Wonderful
(8 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Cerritos, a neighbourhood in Mazatlán, Hotel Riu Emerald Bay - All Inclusive is near the airport and on the beach. Mazatlán Letters and Monument to the Family are local landmarks, and the area's natural beauty can be seen at Olas Altas Beach and Islands and Protected Areas of the Gulf of California. Travelling with kids? Consider Mazagua Aquatic Park and Mazatlán Aquarium. Spend some time exploring the area's activities, including golfing. Visit our Mazatlán travel guide
Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110

What's nearby

  • Witches Beach
    Witches Beach
    1 min walk - 0.1 km
  • Aerial of Cerritos beach with a beautiful seascape captured at sunset
    Cerritos Beach
    10 min drive - 5.4 km
  • panoramic of city in the coast of pacific ocean in the morning view from the sea in mazatlan sinaloa
    The Mazatlan Malecón
    19 min drive - 12.7 km
  • Olas Altas Beach
    Olas Altas Beach
    33 min drive - 20.3 km
  • Mazagua Aquatic Park
    2 min drive - 0.8 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    33 min drive

Restaurants

  • Sport Bar
    4 min walk
  • Las Gaviotas
    1 min walk
  • Las Tres Islas
    4 min walk
  • Kelly's Bar
    5 min drive
  • Tabasco
    1 min walk

About this property

Hotel Riu Emerald Bay - All Inclusive

All-inclusive family-friendly property located in Cerritos
Take advantage of a free breakfast buffet, free water park access and a nightclub at Hotel Riu Emerald Bay - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a body wrap, aromatherapy and a facial at Renova Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball and windsurfing. Free in-room WiFi is available to all guests, along with 2 swim-up bars and 2 poolside bars.
Additional perks include:
  • 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and a porter/bellboy
  • A gift shop, beach towels and a computer station
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 1028 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and minibars. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Emerald Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Emerald Bay - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Emerald Bay - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Emerald Bay - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Emerald Bay - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball, aerobics classes and more.

Where is Hotel Riu Emerald Bay - All Inclusive located?

Nestled on the beach, this Cerritos property is within a 15-minute walk of Witches Beach and Mazagua Aquatic Park. Cerritos Beach and Marina Mazatlan Golf Course are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Emerald Bay - All Inclusive Reviews

8.4

Very good

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1244 out of 2242 reviews
Rating 8 - Good. 503 out of 2242 reviews
Rating 6 - Okay. 241 out of 2242 reviews
Rating 4 - Poor. 129 out of 2242 reviews
Rating 2 - Terrible. 125 out of 2242 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. You never need to leave the resort for anything unless you're into more cultural events and activities.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort on the beach & excellent for families with children.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Melanie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the food was great staff always smiling had a great first time experience!
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Maria Sobeida

Liked: Cleanliness
Clean room staff was really helpful and nice the beach view was great.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of pool areas, staff friendly and helpful
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different restaurants to eat and drink Great place
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service and experience! Will definitely visit again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, all the restrooms are clean at the property. Lots of food verity for everyone Will be planning on taking all my family on our next vacation.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Joanne

Beach view excellent Pool excellent
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Really good staff…
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Awesome beach. Staff was always cleaning and friendly.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yilda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Rooms are cleaned everyday. Great food!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness
Pools were amazing, buffets and other restaurants were extraordinary. Our family size room was exactly what we needed for 6 people. Beach was clean, but busy with vendors, and mexican bands fighting for attention. The kids favourite part was the hourly Riu activities and the foam pool party! Overall very relaxing and enjoyable vacation and we cant wait to return!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Patricia Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes our room overlooked the beach and it was a beautiful view every morning and every evening
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean facility, food variety and quality was top notch.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was amazing! The staff was incredible! Beach was walked daily. The pools could use some repairs but so many to choose from. My chambermaid left my towel critters every day.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Beach is beautiful, rooms are clean, staff are friendly
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Jacqueline

Food was not the best. Grounds were very clean.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Gordon Trevor

Beautiful ocean view
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Cheryl Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Wonderful staff.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, children’s activity were a little confusing
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Jody Lynn Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best room imo on the 4th floor overlooking the resort and ocean. The sunsets from our balcony were breathtaking. Anything and everything we asked for was delivered or done asap without any issue! Bar staff were top notch waiters/waitresses catered to your every need. Would definitely return
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Khadra

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff clean facilities and good food!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
The resort is very clean.The staff is amazing and the food was really good.I would definitely stay at RIU Emerald Bay again.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food rooms services cleanness was great only negative is the small elevators and the lines to get on and off and the room key cards not working after having them next to your phone or a chip credit debit card so you have to go to the lobby for them to program them again but everything else was grear great for families with kids and adults
Stayed 4 nights in Apr 2026