Apartments in Medway

"great location and very clean property. Would stay again"

"I appreciate that its just the owners trying to make money but the place is not fit for purpose. Granted, it was cheap but thats no excuse for the condition of the place. I was working on the assumption that Hotels.com/Expedia had a basic standard of accomidation and cheap and chearful this place wasnt."

"Visited Whitstable for my 60th birthday present. Also to run the half marathon there. Apartment in lovely central location. Plenty of space within the apartment. Bedrooms are at the back which is quiet with just an access lane. Bed linen was clean and beds comfortable. Plenty of storage. Sofas comfy and a good sized tv with all the usual channels. Kitchen well equipped. Another reviewer mentioned about having to take their rubbish with them, this isn’t correct, there’s a black bin with the flat...

"The property was spotless and well decorated Off road parking was good Prompt repayment of deposit However We were sent the wrong entry code which was frustrating but there was prompt comms through text to get us in We marked the amenities down because it needs more glasses tumblers and mugs Finally confirmation that ID and deposit had been received would have been good"

"I demand a refund as I was not able to stay in this property. They sent no details on how to access the property and demand a full refund."

"Clean, comfortable, spacious and well-equipped flat in peaceful surroundings. We enjoyed our stay. The instructions for collecting the keys could have been given more prominence in the welcome email. Other than that small point this was faultless."

"The apartment that I stayed is not sea-viewing. The apartment has clear sign of require maintenance. What frustrated me most is that Regency Apartments charged my card eventhough I have already fully paid to Hotels.com. The rational from Regency Apartments is that they could not charge against Hotels.com. But this is not my issue. End up I am double charged and require follow up for my refund which I do not even know how long it will takes. Felt being penalised as a customer when the issue...

"Was very disappointed. Labelled ‘entire apartment’ ‘kitchen’ ‘1 bathroom’. It’s not an apartment it’s a room. Then it’s a shared bathroom with 2 other rooms. Not cheap, so I consider it mis-selling and have complained as such."

"Great host. Very attentive and extremely helpful. Flat was modern and spotless with good amenities, everything provided. In a nice quiet area and if booking with kids there’s a play park outside. Great transport links into London. "

"Apartment was immaculate and very well presented had everything needed and great location lovely host "

"The host of this property ignored all messages in the week building up to the stay, requesting check in information! On the day of check in, i called the contact number, it rang and i left a VM, after that they turned the phone off all day!! I was left stranded in London without accomodation. Thankfully Expedia found me alternate accomodation, but it ruined my travel plans due to the stess caused!! AVOID AT ALL COSTS!"