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Arrow on Swanston

3.5 star property
Comfortable aparthotel, walk to Queen Victoria Market

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board
4 Bedrooms Apartment | Terrace/patio
Front of property – evening/night
Deluxe Family Apartment | Living area | LCD TV
Premium Penthouse Apartment | City view
Reviews
6.8

Popular amenities

  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

10:00 AM
The price is Rp1.036.139
Rp1.139.753 total
includes taxes & fees
20 Jun - 21 Jun

Explore the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Popular LocationQueen Victoria Market7 min walk
  • Popular LocationMelbourne Museum14 min walk
  • Popular LocationMelbourne Cricket Ground4 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)25 min drive
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Room options

View all photos for Studio Apartment

Studio Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe King Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area | LCD TV

Deluxe One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Two Bedroom Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

4 Bedrooms Apartment

  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Single Beds and 1 Single Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Two Single Bedroom Apartment

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Two Bedrooms Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Two Bedrooms Apartment

  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Triple Single Beds Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Family Apartment

  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Single Sofa Bed

Similar properties

Interior entrance
Great Southern Hotel Melbourne
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.4 out of 10, Very good, (1292)
The price is Rp838.979
Rp922.877 total
includes taxes & fees
3 Jul - 4 Jul
Great Southern Hotel Melbourne

About the area

Melbourne

Arrow on Swanston is located in Carlton, a neighbourhood in Melbourne, and is in the entertainment district and near a metro station. Princess Theatre and Melbourne Museum are cultural highlights, while Royal Exhibition Building is a notable landmark. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Marvel Stadium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with rock climbing and hiking/biking trails nearby.
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What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Museum - 14 min walk
  • Princess Theatre - 14 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 4 min drive

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Captain Melville - ‬4 min walk
  • ‪Hareruya Pantry - ‬4 min walk
  • ‪Soul Soul Cafe - ‬2 min walk
  • ‪The Curtin - ‬5 min walk
  • ‪Loch & Key - ‬4 min walk

About this property

Entire place

Arrow on Swanston

Comfortable aparthotel, walk to Queen Victoria Market
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business centre
  • Conference centre (9,688 square foot of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the bay

Things to do

  • Gym on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 3.8 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Does Arrow on Swanston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Arrow on Swanston?

As of 18 Jun 2024, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 20 Jun 2024 start from Rp1.036.139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Arrow on Swanston pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrow on Swanston?

Self-parking is available for AUD 25 per night.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Arrow on Swanston?

Checkout is at 10:00 AM.

Where is Arrow on Swanston located?

This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 14 minutes.

Arrow on Swanston Reviews

Reviews

6.8
Rating 10 - Excellent. 397 out of 1970 reviews" "
Rating 8 - Good. 689 out of 1970 reviews" "
Rating 6 - Okay. 396 out of 1970 reviews" "
Rating 4 - Poor. 254 out of 1970 reviews" "
Rating 2 - Terrible. 234 out of 1970 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Patricia, Binalong

Travelled with partner
Disliked: Cleanliness, amenities
The split system in the room had holes beside it in the wall, which needed to be patched from a previous A/C being removed. Bedside lamp (globe) was not working and hadn't been replaced. There was mould more than half way up the shower. A pillow had a gross mark on it, like something had been spilt on it. Light globe above the bed was not working. I was denied a refund after I had paid for two night parking, and one of those nights my car was at the mechanics and the car space was not used, and the shower "screams" when it is turned on. All in all, I would not recommend staying at this hotel
Stayed 2 nights in Jun 2024

8/10 Good

Norsyakila

Travelled with family
Liked: Property conditions & facilities
It would be greatly appreciated if they cleaned the room on third stay as advertised. If only staff have read or stay at reception, they would received my request on late arrival and replied soon via email if unreachable. Spare room is alternate solution but knowing theres major fault it will be great for a better substitute like room upgrade or refund a night. Location wise it’s very accessible for tram station. I shall rate 50-50.
Stayed 7 nights in Jun 2024

2/10 Terrible

Garth

Disliked: Cleanliness, amenities, property conditions & facilities
Felt like student accommodation, room was very old and tired and very very basic. Not a place i would recommend anyone visiting Melbourne to use even at the price it was.
Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room, exactly what I was after at a good price. Easy to get to. Will stay again. Thankyou.
Stayed 1 night in May 2024

4/10 Poor

Max

Travelled with family
Disliked: Property conditions & facilities
Room needs a lot of maintenance
Stayed 2 nights in Apr 2024

8/10 Good

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Location was fine. Lifts were very dated/slow.
Stayed 5 nights in Feb 2024

8/10 Good

Martin

Travelled with family and small children
Liked: Cleanliness, amenities
Property is clean, good security in the rooms, readily available transport, Staff friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Samantha, Hope Island

Disliked: Cleanliness, amenities, property conditions & facilities
The location is great with everything in walking distance. Property is old and the pictures online are not what you get. Positives: Comfy bed, new air con, quiet, new kitchen. Negative: Mouldy, chipped cabinets and old bathroom. Dirty stained carpet. Broken, stained couch & blinds. Walls are chipped, stained. Our room was quiet as it was at the back but it had a view of the car park & loading dock. Hopefully they will continue to do it up as the location and price was great.
Stayed 3 nights in Apr 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst place we have ever stayed. The room was covered in cockroaches and black mould. The couch had a spring coming through it and when we asked for it to be fixed, they replaced it with one covered in stains. The second bedroom didnt have an external window and smelled on rising damp. When we complained, they offered us their 'best room' that was no better. We have 2 kids and a baby. It was so late we had no option but to stay the first night. The next day we got promised a full refund and we had to move. 6 weeks later and I had to demand expedia return the money as everytime they or we contacted Arrow on Swanston St, we were told the manager was not there to process the refund. Do not believe the pictures. This place is truly horrific.
Stayed 3 nights in Apr 2024

6/10 Okay

Najmuddin

Suitable for budget travelers
Stayed 5 nights in Apr 2024