Located close to Lygon Street and Queen Victoria Market, Arrow on Swanston provides a corner/local shop, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local cuisine café, Cafe Crema, offers breakfast, lunch and light fare. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Located in Carlton, a neighbourhood in Melbourne, Arrow on Swanston is in the entertainment district and near a metro station. Princess Theatre and Melbourne Museum are cultural highlights, and some of the area's notable landmarks include Lygon Street and Royal Exhibition Building. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Marvel Stadium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with rock climbing and hiking/biking trails nearby. Visit our Melbourne travel guide
Located close to Queen Victoria Market and Royal Exhibition Building, Arrow on Swanston provides a corner/local shop, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local cuisine café, Cafe Crema, offers breakfast, lunch and light fare. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
An outdoor pool
Continental breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Smoke-free property, luggage storage and a 24-hour front desk
Concierge services, ATM/banking services and a lift
Guest reviews say great things about the location
Room features
All 190 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
How much does it cost to stay at Arrow on Swanston?
As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 8 Nov 2026 start from Rp1.433.293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Arrow on Swanston pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Arrow on Swanston?
Self-parking is available for AUD 25 per night.
What time is check-in at Arrow on Swanston?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Arrow on Swanston?
Checkout is at 10:00 AM.
Where is Arrow on Swanston located?
This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 8 minutes by foot and Flagstaff Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Arrow on Swanston Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
8.0
Location
7.6
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 760 out of 2801 reviews
10 - Excellent
760
Rating 8 - Good. 832 out of 2801 reviews
8 - Good
832
Rating 6 - Okay. 508 out of 2801 reviews
6 - Okay
508
Rating 4 - Poor. 350 out of 2801 reviews
4 - Poor
350
Rating 2 - Terrible. 351 out of 2801 reviews
2 - Terrible
351
Reviews
Verified review
6/10 Okay
Guy
19 Oct 2026
Liked: Cleanliness, check-in
Disliked: Listing accuracy
No continental breakfast, tiny room with uncomfortable couch and chairs, bed was okay. The tiny, deck was filthy with view of garbage dumpsters and garbage. TV only had 3 channels and had two small pots to cook in, no pans. Asked staff about frying pan and they had nothing to offer. Decent location but was surprised how dirty the neighborhood was. You get what you pay for. I would look elsewhere unless you just need to sleep somewhere. Inside was clean.
Stayed 4 nights in Oct 2026
Verified review
2/10 Terrible
Rhiannon
16 Sept 2026
Liked: Check-in
Disliked: Cleanliness, listing accuracy
The room we were first given was so small and looked nothing like the pictures online for the room that we booked. They did move us when we said something and they were very good about it too their credit. Location was good but the place looks like it needs alot of work.
This hotel is very convenient to public transport with a Swanston street tram stop virtually out the front door. The beds are good, no sag, I'd estimate reasonably new. The room had a kitchenette with fridge, cook top & microwave. Toaster & electric kettle. Private bathroom, good water pressure, even temperature (no fluctuations).
Air Con (not used), TV, two wardrobes and two desks and a small table & chairs to eat at. Odour free.
The only issue I had was hearing the receptionist through the perspex screen at check in.
Easy check-in, friendly and helpful staff, clean and quiet room, comfy beds. Only tricky part was the parking - we were unable to gain access and ended up parking elsewhere. Otherwise, great location and fast check-out process - thank you :)
Stayed 1 night in May 2026
Verified review
8/10 Good
Chloe
26 Oct 2025
Liked: Cleanliness, communication
Comfortable stay, staff friendly
Stayed 1 night in Oct 2025
Verified review
8/10 Good
Andrew
3 Dec 2025
Liked: Cleanliness, communication
Basic amenities, but reasonably quiet, good and efficient check-in. Great location.
Stayed 1 night in Dec 2025
Verified review
6/10 Okay
Analee
7 Sept 2025
Great location
Stayed 1 night in Sep 2025
Verified review
10/10 Excellent
Grace
8 May 2025
Liked: Cleanliness, property conditions & facilities, communication
hotel is at perfect location
Stayed 1 night in May 2025
Verified review
8/10 Good
Megan
3 Apr 2026
Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Amazing location and friendly staff. The room wasnt very clean. There was a lot of marks on the walls and carpets. The apartment could do with a deep clean!
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
neil
22 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice area, great staff, fabulous parking so close to city
Stayed 1 night in Sep 2025
Verified review
10/10 Excellent
Kellie
25 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position, very clean, great parking, nice staff
Stayed 1 night in Jun 2025
Verified review
8/10 Good
Utsarg
27 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
The property was clean, quiet and a good value for money too !
Stayed 1 night in Sep 2025
Verified review
6/10 Okay
Richard
1 Mar 2026
Liked: Cleanliness, communication
Disliked: Amenities
Room was clean but didn't have some of the features mentioned on the site. Staff were nice, good location. Pool and gym were not great
Stayed 5 nights in Feb 2026
Verified review
8/10 Good
Chloe
28 May 2025
Liked: Property conditions & facilities, communication
its location make it a perfect stay for travellers. tram station is in front of the hotel
Stayed 1 night in May 2025
Verified review
8/10 Good
Wayne
29 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to CBD. Tram stop right outside. Close to mall. Plenty of food options nearby. Hotel was clean. Staff were friendly and helpful.
Stayed 7 nights in Nov 2025
Verified review
10/10 Excellent
Thiagarajan
1 Jun 2025
Liked: Communication
Very good stay. Cheap and central location
Stayed 5 nights in May 2025
Verified review
10/10 Excellent
Lauren
6 May 2025
Liked: Cleanliness, property conditions & facilities, communication
easy parking and friendly staff
Stayed 1 night in May 2025
Verified review
8/10 Good
Deborah
2 Nov 2025
Liked: Cleanliness
Apartment was very centrally located and spotless. Good value for money.
Stayed 2 nights in Oct 2025
Verified review
8/10 Good
Lauren
30 Aug 2025
Liked: Amenities
Disliked: Cleanliness
Great rooms for an overnight stay, super comfortable beds. Could be cleaner and updated facilities (TV’s).
Stayed 1 night in Aug 2025
Verified review
10/10 Excellent
Diane
28 May 2025
Liked: Cleanliness, property conditions & facilities, communication
staff is really friendly
Stayed 1 night in May 2025
Verified review
8/10 Good
Sandra
17 Oct 2025
Liked: Cleanliness, communication
We stayed in the four bedroom apartment. The room and furnishings are older but clean and tidy, a great price and a perfect fit for our group of 8.
Within easy walking of numerous pubs, cafes, restaurants and the market, as well as being on the tram line. Would definitely stay again.
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Anneeh
15 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Walking distance to everything we wanted to see. Perfect location.
Stayed 1 night in May 2025
Verified review
8/10 Good
Paul
5 Nov 2025
Liked: Cleanliness, amenities, communication
Great location. Comfy bed. Uncomfortable sofa.
Stayed 5 nights in Oct 2025
Verified review
8/10 Good
Mick
12 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Staff are very friendly and supportive. Location is excellent and the value for money is unsurpassed.
Stayed 5 nights in May 2025
Verified review
8/10 Good
Yvonne
15 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Staff gave us great tips for local food spots. Really appreciated that.