Located close to Melbourne Arts Centre and National Gallery of Victoria, Quay West Suites Melbourne provides a corner/local shop, a terrace and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site local cuisine restaurant, Jarrah Bar and Terrace, offers breakfast, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
Located in Southbank, a neighbourhood in Melbourne, Quay West Suites Melbourne is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Melbourne travel guide
Located close to National Gallery of Victoria and SEA LIFE Melbourne, Quay West Suites Melbourne provides a corner/local shop, a terrace and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site local cuisine restaurant, Jarrah Bar and Terrace, offers breakfast, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks include:
An indoor pool
Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
Express check-out, a porter/bellboy and a gift shop
A lift, a 24-hour front desk and a banquet hall
Guest reviews speak highly of the helpful staff
Room features
All 109 rooms offer comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Designer toiletries and hairdryers
40-inch LCD TVs with premium channels
Wardrobes/cupboards, separate sitting areas and microwaves
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 per person
A bar/lounge
A restaurant
Snack bar/deli
Bedrooms
Down comforter
Premium bedding
Rollaway/extra bed: AUD 80 per night
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Slippers
Towels provided
Living spaces
Fireplace in lobby
Separate sitting area
Entertainment
40-inch LCD TV with premium cable channels
Pay films
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
High-pile carpet in room
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Designated smoking areas
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Gift shop/newsstand
Grocery/convenience store
Iron/ironing board
Laptop-compatible safe
Luggage storage
Multilingual staff
Porter/bellhop
Safe at front desk
Tour and ticket assistance
Location highlights
In a shopping district
In an entertainment district
Near a metro station
Near a train station
On a river
Things to do
Bicycle rentals
Gym
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
1 building
109 units
26 floors
Banquet hall
Bed sheets changed on request
Bicycle rentals
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting units available
Double-glazed windows
Eco-friendly toiletries
Housekeeping (on request)
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Recycling
Reusable cups
Reusable tableware
Some LED lighting used
Towels (changed on request)
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 31 December to 9 January:
Bar/Lounge
Dining venue
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately AUD 40 per person
Covered self-parking fee: AUD 45 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 80.0 per night
Credit card charges are subject to a surcharge of 1.4 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Quay West Suites Melbourne have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Quay West Suites Melbourne?
As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Quay West Suites Melbourne on 23 Aug 2026 start from Rp3.523.899, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Quay West Suites Melbourne pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Quay West Suites Melbourne?
Self-parking is available for AUD 45 per day.
What time is check-in at Quay West Suites Melbourne?
Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Quay West Suites Melbourne?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Quay West Suites Melbourne located?
Located in Southbank, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Melbourne Central Station is 18 minutes by foot and Parliament Station is 19 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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