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Ulasan untuk Inland Suites Lamar Street

2 out of 5
Inland Suites Lamar Street
3913 Lamar Ave, Memphis, TN

Ulasan

5,8
Penilaian 10 - Sangat Bagus. 5 dari 49 ulasan" "
Penilaian 8 - Bagus. 13 dari 49 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 49 ulasan" "
Penilaian 4 - Buruk. 8 dari 49 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 49 ulasan" "

7,0/10

Kebersihan

6,2/10

Staf & layanan

5,6/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari A Riley pada tanggal 4 Feb 2020
Thank you for staying with us!

6/10 Cukup Baik

Zaini Bin

Tidak Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Place
It’s was a great stay. Nice and clean
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari A. Riley pada tanggal 30 Des 2019
Thank you for your feedback! We are happy you enjoyed your stay and hope you visit again soon!

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place to be
It was all around a great stay.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari A. Riley pada tanggal 24 Des 2019
Thank you! We are so happy you were pleased with your stay and hope you visit again soon!

2/10 Sangat Buruk

Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Omg
My truck was stolen on 12/22/2019
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari A. Riley pada tanggal 23 Des 2019
I am sorry to hear this. We have a gated lot and security after hours. We normally do not have anything like this happen. I know crime is up do to the holidays and we do what we can to prevent it. This is unfortunate and I know you filed a police report. I would be happy to learn any new information of this crime.

2/10 Sangat Buruk

Ashley

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Shitty day u will
Roaches. TV didn't work room stank no room service couldn't even call the 500 number to get a answer
Menginap 3 malam pada bulan November 2019
Tanggapan dari A. Riley pada tanggal 2 Des 2019
I am sorry for your experience and will look into these problems you experienced.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Price and strong shower Staff not very friendly and rather rude
Menginap 1 malam pada bulan November 2019
Tanggapan dari A. Riley pada tanggal 4 Nov 2019
I am so sorry you had an unpleasant experience. Thank you so much for your feedback, I will address this issue. Thank you for staying with us.

4/10 Buruk

Scott, Portland, OR

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
If you need a bed next to the airport and don’t care about anything else, this will work. The rooms weren’t offensive and the water pressure was good. But you could do a lot better too. The location is terrible: it’s on the corner of two busy highways and right under the final approach for the FedEx runway. I tried to get to bed early for an early flight in the morning, but the noise was unbearable. The front desk and entire property is set up as if unsavory characters regularly frequent this place. The room wasn’t in the best shape, and made you only want to touch things you had to. Again, the price is right. But I’d recommending spending just a bit more for a lot more comfort.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari A.Riley pada tanggal 23 Okt 2019
Thank you for your feedback. We are sorry you were unhappy with your stay. We will work hard to do better.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everyone was nice and friendly. I liked that Brooks the security guard stopped and made sure I belonged on the property.
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari A.Riley pada tanggal 13 Agu 2019
Thank you for your positive feedback! We hope that you stay with us again soon!

4/10 Buruk

LeeAnn

Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari A.Riley pada tanggal 16 Jul 2019
Thank you for staying with us.

2/10 Sangat Buruk

Rickey

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel is a dump in an unsafe area.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari A. Riley pada tanggal 13 Jul 2019
I am sorry you were unhappy. We work hard to keep our property clean and safe.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Read reviews first and location.
The rooms were clean. Hotel is located in the hood. I requested a kitchenette. They did not have any dishes, or coffee makers in the room. No pots or pans, and did not serve breakfast.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari A. Riley pada tanggal 13 Jul 2019
We do have the full kitchens without the dishes. We offer dish packs for purchase for you to keep. We appreciate your feedback and thank you for staying with us!

4/10 Buruk

Trashinda

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room smelled like pee!
When I review this hotel on Hotels.com the rating was 5.6. Not true at all! The room had a stench of urine that would not to away! I feel that the air conditioner filter needed to be changed and that's why the odor would go away. I bought air fresheners and it still didn't work. Housekeeping didnt' want to give me any extra wash clothes and the TV wasn't working when we arrived, so someone from management had to come fix it.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Ariley pada tanggal 17 Mei 2019
We are sorry you were unhappy with your stay. We will look into the issues you experienced. Thank you for your feedback.

10/10 Sangat Bagus

Marvin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2019
Tanggapan dari A. Riley pada tanggal 5 Mei 2019
We are so happy you enjoyed your stay! Thank you for your positive feedback!

2/10 Sangat Buruk

Dana

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari A.Riley pada tanggal 1 Apr 2019
We are sorry you were still un-happy. We resolved your problem promptly to improve your experience and also comped you a whole nights stay to gain another happy guest. We are sorry we were unable to succeed.

8/10 Bagus

RICKEY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari ARiley pada tanggal 22 Jan 2019
Thank you for staying with us and we appreciate your review! Visit again soon!

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kenyamanan kamar
For the price I could have gotten much better. More like a $50 night not $70. Won't be back unless the price drops.
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari A. Riley pada tanggal 8 Agu 2018
Thank you for your feedback! We appreciate you staying with us.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2018
Tanggapan dari A.Riley pada tanggal 20 Jun 2018
Thank you for your feedback. Thank you for staying with us!

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The people hanging around and staying there were missing teeth, begging for money, lingering in the halls, blocking the elavators. The room had a funky smell, no lamp on the night stand, linolium floors with a wood look. It was gross and scary when i got back there at 1 in the morning. I grabbed my bags and drove for an hour till i couldn't stay awake. Pulled over and slept in my car. I would never ever go back there. Nor would i reccomend it to any female traveling alone.
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari A.Riley pada tanggal 7 Jun 2018
We are sorry you did not enjoy your stay. We take pride in our guests feeling safe by having secure access into the property, surveillance, gated well lit parking and on site security using a guest list to make sure all of our guests feel safe. I will investigate what happened during your stay. Thank you for your feedback.

8/10 Bagus

david, houston texas

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Nice hotel but service isnt so great
Only problem with my stay was they didnt fix/clean up the room.
Menginap 2 malam pada bulan April 2018
Tanggapan dari A.Riley pada tanggal 3 Mei 2018
Thank you for your review and feedback. I am sorry your room was not cleaned. We do offer our nightly guests daily housekeeping. I will look into this and we will certainly make improvements.

2/10 Sangat Buruk

peri

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad hotel
There was no daily house keeping.very noisy.comfort system inadquit sheets on bed had brown spots on them
Menginap 3 malam pada bulan Desember 2017
Tanggapan dari Teresa pada tanggal 2 Jan 2018
I am sorry for your experience. I will look into this and we will work hard to improve these issues. Thank you for your feedback.

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
The young lady at the service desk is very rude and never listens.
Menginap 1 malam pada bulan November 2017
Tanggapan dari A.Riley pada tanggal 4 Des 2017
I am very sorry for your experience. We pride ourselves in great customer service and will look into this matter. We appreciate your feedback and hope you visit again.

8/10 Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Better than expected
The staff was great. This property houses many long-term residents, but don't be swayed by that. They have tough rules for occupancy and things were amazingly quiet for my entire week long stay. Parking has a security attendant at night which was a nice surprise.
Menginap 6 malam pada bulan Agustus 2017
Tanggapan dari Teresa pada tanggal 11 Sep 2017
Thanks so much for your review! We're happy you stayed with us and we hope you visit again soon!

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Agustus 2017
Tanggapan dari Teresa pada tanggal 11 Sep 2017
Thank you for staying with us and we hope you visit again soon!

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not good! I would not recommend. Not very accommodating to guests not staying for an extended period of time
Menginap 1 malam pada bulan Agustus 2017
Tanggapan dari A.Riley pada tanggal 24 Agu 2017
We are sorry you were unhappy. Thank you for staying with us and thank you for your feedback.

6/10 Cukup Baik

James

Disukai: Kebersihan
Spartan but adequate
It was good and fit my needs
Tanggapan dari Teresa pada tanggal 5 Jun 2017
Thanks for staying with us! We hope you visit us again soon!

8/10 Bagus

Tiffany

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Teresa pada tanggal 5 Jun 2017
Thanks so much for staying with us! We hope you visit again soon!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
For the price I got on short notice, I cannot really complain. the area of town is definitely less than desirable, but they do have security onsite. I do not like there is not front desk staff 24/7. only hotel emergency staff which just check you in and out. so, there are no real "guest services" on the weekend.
Tanggapan dari Ariley pada tanggal 19 Apr 2017
We are happy you stayed with us. Assistance is always available 24/7 by dialing 500 after hours for any needs or concerns. Thank you for your feedback and we hope you visit again.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Not impressed. Service was slow, area was shady. Not a bad price- but you get what you pay for. Didn't feel as if my belongings were safe if room was unattended.
Tanggapan dari Teresa pada tanggal 19 Apr 2017
Thank you for staying with us. We are sorry to hear you felt unsafe. We do our very best to maintain a clean and safe property with a certified and clean background staff, secure key access doors into the property, gated and also provide a professional security during certain hours just to detour any crime from taking place. We appreciate your feedback and we will continue working hard to give our guests a clean and safe experience.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Absolutely amazing customer service
Tanggapan dari General Manager pada tanggal 7 Mar 2017
Thanks so much! Hope you visit again soon! :~)

8/10 Bagus

Travis, memphis tn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
perfect stay
very fast service and whatever was needed came fast. friendly staff and most of nice rates. I would recommend people to go visit or stay
Tanggapan dari A.Riley pada tanggal 7 Mar 2018
We appreciate your positive feed back and are happy you stayed with us!

6/10 Cukup Baik

Quantricia

Convenient
It was okay
Tanggapan dari General Manager pada tanggal 29 Nov 2016
Thanks for your feedback and thanks for staying with us!

2/10 Sangat Buruk

Tracy, US

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
REALLY BAD AREA
Really bad area.Cops there every night.You do not go out at night.The 4th floor smells like nothing but Weed all day all night.Had to kill a few roaches in 26 day stay.
Tanggapan dari Ariley pada tanggal 25 Okt 2016
Thanks for staying with us Tracy. We have security here at night and have seen little to no police activity on property. We also have a regular pest control company and I was not aware you had any problems with your stay. Appreciate your feedback.

8/10 Bagus

michelle

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Better on the inside!
Great front desk service. Quiet room. So affordable.
Tanggapan dari General Manager pada tanggal 25 Okt 2016
Thank you for staying with us and we really appreciate the positive feedback!

10/10 Sangat Bagus

Jerrad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ckean
Strange smell
Tanggapan dari General Manager pada tanggal 25 Okt 2016
Thanks for staying with us!

2/10 Sangat Buruk

Angelica

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Never
When arriving I didn't feel safe. There was a security guy at the entrance, but however going into the lobby there we're men standing around the door way. The room was suppose to be non smoking but the room was very smoky as well as the hall ways. The hallway was so cloudy from all the weed and cigarette smoking.We had to put a blanket at the bottom of the door to keep the smoke out. The room had kitchenette but no cookware. Not enough towels or wash cloths. Upon leaving the next day there was no one to check us out I had to call a 500 number from the wall phone to only be told to leave key cards in the room or there will be a $10 fee. This hotel looks as if it's been rented out to families as apartments instead. I will never stay here again.
Tanggapan dari General Manager pada tanggal 25 Okt 2016
Thank you for staying. We work hard to keep our property clean and safe and appreciate your feedback.

6/10 Cukup Baik

Kayla

Clean hotel, bad neighborhood
The neighborhood is awful. The staff was friendly, the rooms were clean, security was in place to get into the hotel and parking lot after hours.
Tanggapan dari General Manager pada tanggal 25 Okt 2016
Thank you for staying with us and thanks for your feedback! We hope you visit again soon!

6/10 Cukup Baik

jan123, W

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
It's an okay hotel
Hotel room is pretty nice you have everything you need inside but the bed is only a full size bed so kind of small for two people. Overall it's an okay place to stay
Tanggapan dari Ariley pada tanggal 9 Okt 2016
Thank you for your feedback and we are happy you stayed with us!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Nice little cozy hotel
Wasn't far from where we needed to go and had a overall great experience with the hotel
Tanggapan dari Ariley pada tanggal 9 Mei 2016
Thank you for your positive feedback! Thanks for staying with us and we look forward to your next visit!

8/10 Bagus

terry, michigan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean place to stay
A no frills place to stay, clean, close to the airport, no hair dryer or shampoo, overall better than most in Memphis for the money
Tanggapan dari Ariley pada tanggal 11 Mei 2016
Thanks for your feedback. We are extended stay so a little different when it comes to amenities. I will look into carrying hair dryers, etc. that can be requested during our guests stay. Thank you for staying with us. We will continue making improvements and hope you visit again soon!

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
never stay here again
we got to the room and the stove had no stove eyes. The bathroom had no toilet paper and couldn't get front desk to answer. There was no tv remote and TV wouldn't even come on by pushing button on TV. Also heard gunshots when we were checked in.
I am sorry to hear of your experience. We follow a clean and safe program where rooms are cleaned by a certified employee and inspected by a manager before renting. There was obviously a mistake on our part and we would definitely have tried to accommodate you in any way possible. We have an after hours line available when the office is closed so someone is always there to assist. This is a pretty high industrial area, hopefully what you heard could have resembled gunshots. Thankfully I have not heard or had any other concerns of gunshots. I will investigate this experience and make the necessary changes needed. Sincerely, Inland Suites Angie

6/10 Cukup Baik

Dance Team, Mississippi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel
The rooms where very clean but I didn't have access to any cookware or an iron. I understand that this is an extended stay hotel but service sucks! Charged me one thing and my card statement was charged again. Never will i stay there again.
Tanggapan dari Angie pada tanggal 16 Feb 2016
Thank you for your feedback. We are extended stay with furnished studios and full kitchens. Kitchens do not come stocked however we offer dish packs for a low price that is yours to keep. I would like to be contacted regarding the extra charge. We honor your reservation rate and anything beyond that was a mistake that can be corrected. We strive to provide our guests with the best possible experience and would like to keep your future business and referrals. Sincerely, Inland Suites

6/10 Cukup Baik

Terry, Mississippi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Better than expected, but need cleaning/lighting
Just needed basic accomodations for an overnight stay. Arrived after the desk closed, but was checked in fairly quickly by the on-call person (there's a phone on the wall in the desk area). It definitely has the potential to offer a better experience, so here are the negatives of my stay-The room wasn't cleaned properly (had the smell of stale food in the room though the fridge was clean). Simply cleaning the room (steam vaccum of the carpet, thorough wipedown of counters/trash bins/washroom & mopping of the tiled common area & bathroom) would've earned a better rating from me. A HUGE negative was the inadequate parking lot lighting anywhere away from the entrance/front entryway-I wouldn't have felt comfortable parked anywhere but the front where I parked, even with the armed guard patrolling the area. I enjoyed a quiet stay-There weren't people hanging around as a previous review stated & also enjoyed good sound isolation from the planes coming in. Keep in mind, people stay here weekly/have been there for awhile (and are friendly working-class folks), so it's more or less an apartment complex. For basic accomodations/need a room on short notice, the price is fair, but for people checking this place out who aren't comfortable being in an 'urban' area or on the airport's landing path, this isn't for you. I give it an overall '3' out of '5' because I expected a worse experience from the previous reviews here. Note to management-Clean your rooms thoroughly for a better rating
Teresa, Thank you for your positive feedback! We value every comment, concern and suggestion to help improve any way we can. We strive to make any changes or improvements needed to ensure all of our guests have a positive experience in a clean and safe environment. Thank you for staying with us and we look forward to you visiting again! Sincerely, Inland Suites Angie Riley

8/10 Bagus

marquis

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tanggapan dari Teresa pada tanggal 7 Jul 2016
Thank you for staying with us!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cool spot
The staff was great. Although the location was a little rough, the hotel itself was clean and smelled freah. The room was more than I expected as well. I would definitely recommend to friends
Thank you for your positive feed back and thank you for staying with us! We look forward to your return visit and referrals! Sincerely, Inland Suites

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
i made a reservation but i cannot check in because hotel register system is down i have to cancel my reservation
Tanggapan dari Ariley pada tanggal 9 Mei 2016
Thank you for your feedback. We are sorry for any inconvenience this may have caused you. We have made improvements by upgrading our system.

4/10 Buruk

Jared, Charlottesville

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Ok but...
Hotel was good, but the location was super sketchy. Lots of people drinking in the parking lot. Also very close to an airport so you hear planes landing all night, and the bed was simply horrible. Room was super clean though.
Jared, Thank you for your feedback. We have upgraded all of our mattresses, bed frames, chairs, and flat screen televisions. We also have night time security to monitor and secure the parking lot. We strive to make the necessary changes and improvements for our guests to have a nice experience. We thank you for staying with us and hope you will visit again soon. Sincerely, Inland Suites

4/10 Buruk

arvin

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Tanggapan dari Teresa pada tanggal 7 Jul 2016
Thank you for staying with us!

2/10 Sangat Buruk

Jack

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Dangerous
Upon arrival, six police cars were in the parking lot. Several officers were coming in and out of the building. The employee who checked me in was behind shatterproof glass. Shampoo and other incidentals cost $1.50 each. The bed was a roll away. The room was clean but the environment was suspect.
Tanggapan dari Ariley pada tanggal 10 Mei 2016
Thank you for your feedback. We are also an extended stay so we do have retail items for longer staying guests. Anything you need during you stay can be requested and we will do our very best to get you what you need. I am sorry for the police activity, our hotel is normally very quiet. We take extra steps to ensure safety including gated with night security. We would love to have an open office window however were required to install for safety. We will continue to work hard making improvements and providing our guests a clean and safe experience. Thank you for your stay with us.