Hotel dekat Mercure Hythe Imperial Spa Naturel

"Fine"

"OK clean and tidy - breakfast very good and nice sea view - But rooms have small windows "

"We have stayed here many times. Very good basic accommodation ideal for the tunnel. I found the hotel exceptionally clean, very polite helpful staff."

"Very clean room with plenty of tea making facilities and lots of hot water, fluffy towels and a comfortable bed. Helpful full length mirror in bedroom. Some of the communal areas look a bit tired, but staff welcoming and room was great for my needs (staying overnight in area ready for family get together). Great location for Hythe and walk along seafront short drive away."

"Lovely flat in a quiet area comfy bed with every thing you need."

"The only issue we had was that our room was on the highest floor and we had to carry our bags!"

"Excellent hotel - have stayed many times and the recent refurbishment has really done wonders for the rooms. More soundproofed, air conditioning, completely renovated bathrooms. Everything excellent, from the room, the location, the staff, the restaurant. Definitely recommend staying here if you're in Folkestone."

"Room cleaned but had very old smell. Construction sound outside (they can't help it but just be aware) I plugged in my laptop and it blew the fuse in the room. Parking is pricy as is the restaurant but still nice to have. Staff, fantastic - no notes."

"Well located but basic hotel. Some things such as pillows need a refresh."

"Amount of things supplied, didn't really need half the stuff we took. Excellent flat. Well equipped. Nice set up. Bonus bottle of wine. Lovely views. Apart from stairs everything was perfect, even stairs I coped with. Can't praise it enough."

"The view from my accommodation and also that of my family members in the two next door was way better than the picture - literally 'tree tops' - looking across the Kent countryside through mature trees. The terrace was perfect for sitting out. The rooms were modern and really lovely, air conditioned, well equipped and with a sliding Japanese style door for privacy when the kids were in bed. The reserve was so peaceful"

"Good location and the room was well equipped"

"Good B & B with friendly owners"

"The staff members that I met were polite and helpful. The hotel is old and in need of refurbishment.The windows would not stay open on their own and bits of wood were supplied to keep them open. The lift was old and rickety as was the decor. The mattress was old and needed replacing. The shower was fine and the bedding and towels were clean. Ok if you are staying for one night as we were ,but would not book for any longer . Not value for money"

"Hotel is not fit to house a dog. Blood and semen on the bed, bed made out of wood, exposed electrics, shower door that doesn’t close. Half the building had pigeons flying around inside which we seen as we pulled up. All was reported to reception and asked for a refund, which was refused. We left and booked another hotel! After 2 hours of phone calls to hotels.com they agreed to refund for our booking. "

"I would like to ask for a full refund really but I know I won't get one. We were left in property on our own and told to lock up when we come and go. The sheets on the beds were dirty. Bathroom dirty. Tea and coffee in the room but no milk. We left at half 4 in the morning with little or no sleep at all. Terrible place "