Verified
2/10 Terrible
Karen
30 Aug 2023
Disliked: Staff & service, amenities, property conditions & facilities
Karen
Stayed 3 nights in Aug 2023
Citizen Condesa
2.0 star property
Travelers enjoy seamless stays with morning coffee and express check-out at this well-positioned hotel near Mexico City's most significant historic landmarks.
Choose dates to view prices
Photo gallery for Citizen Condesa
Citizen Condesa places visitors steps from Chapultepec Castle and Park in a lively neighborhood. Guests enjoy in-room WiFi and complimentary coffee and tea in the lobby. The Angel of Independence Monument and other notable attractions are nearby.
Reviews
2.02.0 out of 10
Popular amenities
- Free Wi-Fi
- Housekeeping
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About this property
Citizen Condesa
- Hotel near Angel of Independence Monument
- Close to World Trade Center Mexico City, Citizen Condesa has plenty to offer. Stay connected with free in-room WiFi.
- Additional perks include:
- Express check-out, smoke-free property and coffee/tea in reception
- Room features
- All rooms are individually furnished, and boast comforts such as laptop-compatible safes, in addition to perks such as free WiFi and minibars.
- Other amenities include:
- Heating and fans
- Hairdryers and shampoo
- LCD TVs with digital channels
- Wardrobes/cupboards, coffee/tea makers and daily housekeeping
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
Frequently asked questions
Is Citizen Condesa pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Citizen Condesa?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Citizen Condesa?
Checkout is at 11:00 AM.
Where is Citizen Condesa located?
Located in La Condesa, this hotel is within 1 mi (2 km) of Mexico Park and Paseo de la Reforma. World Trade Center Mexico City and Angel of Independence Monument are also within 2 miles (3 km). Patriotism Station is 11 minutes by foot and Juanacatlan Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
2.0
Amenities
2.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Marcos
22 Jul 2023
Marcos
Stayed 1 night in Jul 2023