Located close to Angel of Independence Monument and Palacio de Bellas Artes, Pandora House provides a bar and a restaurant. Stay connected with free in-room WiFi.
Located in Reforma, a neighbourhood in Mexico City, Pandora House is in the entertainment district. Notable landmarks in the area include Paseo de la Reforma and Angel of Independence Monument, and travellers wishing to experience a bit of culture can try Palacio de Bellas Artes. Looking to enjoy an event or a match? See what's going on at Mexico City Arena or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Pandora House
Along with a restaurant, this smoke-free apartment building has a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out. Each apartment features free WiFi, a Smart TV and a kitchenette with a microwave. Guests can appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, and other amenities include room service and a rainfall shower.
Pandora House offers 43 accommodations with a safe and complimentary bottles of water. Accommodation at this 3-star apartment has kitchenettes with microwaves. Bathrooms include a shower with a rainfall showerhead, and hairdryers.
This Mexico City apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and portable fans.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (94 centimetre wide door)
Well-lit path to entrance
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Free bottled water
Iron/ironing board
Safe
Location highlights
In a shopping district
In an entertainment district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
43 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Return the keys
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: MXN 2000 per stay
Cleaning fee: MXN 280 per accommodation, per stay.
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property is also known as
Pandora Reforma by VH Apartment
Pandora Reforma by VH Mexico City
Pandora Luxury Suites Reforma by VH
Pandora Reforma by VH Apartment Mexico City
Frequently asked questions
Is Pandora House pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pandora House?
This property doesn't offer parking.
What time is check-in at Pandora House?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Pandora House?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Pandora House located?
Located in Reforma, this apartment building is within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Palacio de Bellas Artes and Zócalo are also within 3 mi (5 km). Cuauhtemoc Station is 10 minutes by foot and Insurgentes Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Pandora House Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
5.4
Amenities
6.4
Property conditions & facilities
Rating 10 - Excellent. 9 out of 25 reviews
10 - Excellent
9
Rating 8 - Good. 3 out of 25 reviews
8 - Good
3
Rating 6 - Okay. 7 out of 25 reviews
6 - Okay
7
Rating 4 - Poor. 0 out of 25 reviews
4 - Poor
0
Rating 2 - Terrible. 6 out of 25 reviews
2 - Terrible
6
Reviews
10/10 Excellent
Humberto
18 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice rooms, perfect location, food stands right outside over all amazing!!!
Humberto
Stayed 5 nights in Nov 2025
6/10 Okay
Jim
2 Dec 2025
Disliked: Amenities
The rooftop bar was closed both nights unfortunately.
Jim
Stayed 2 nights in Nov 2025
2/10 Terrible
Cynthia
7 Oct 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
They never sent me check in information and I had to stay elsewhere
Cynthia
Stayed 1 night in Oct 2024
2/10 Terrible
Lincoln
6 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely horrible experience. I booked a room there and arrived before Noon. I came back to check-in at 3:00pm and they said there were no rooms available. The receptionist was incredibly rude, and stated, "It's not our fault. In addition, I'm visiting from out of the country and have never been to Mexico before. Moreover, they still charged be for the room. Poor customer experience and I would not recommend to anyone.
Lincoln
Stayed 4 nights in Nov 2024
6/10 Okay
Mehdi
30 Apr 2024
Liked: Cleanliness
Disliked: Amenities
only one chair in the room for 2 people. The room was not cleaned the whole time we stayed there, no change of towels (they are very strict on 2 per room and no more) etc. otherwise clean, comfortable bed, and we felt very safe. With fan on, traffic noise was muted. Overall not worth the price. A friend stayed at the Barcelo a few blocks away for 9 nights for the same price we paid for 4. Lesson learned.
Mehdi
Stayed 4 nights in Apr 2024
2/10 Terrible
Alfonso
28 Feb 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I had a terrible stay, there were no pillowscases, the bathroom was dirty, there was no iron and I Did not sleep on Saturday night because some other guests were fighting and everithing could be heard, there was too much noise outside and the room was very small. I will never stay there again, I not will recommend it this place. When I went to check out, it took 10 minutes because there was no one and the inside door couldn't be opened. Ohh did I forget, there was no towel to dry my hands in the bathroom and kitchen. TERRIBLE EXPERIENCE, and I don't want to hear anything about you.
Alfonso
Stayed 3 nights in Feb 2024
10/10 Excellent
ALEJANDRO
16 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
El hotel está precioso y aunque tenía mis dudas por comentarios que leí de personas que se quejaban porque no te tenían sus habitaciones o porque no había comunicación; no fue mi casa, me atendieron luego luego y todo fluyó de maravilla. El único detalle es que hay unos puestos de comida abajo y hacen mucho ruido. Así que sugiero solicitar las habitaciones de adentro las que no tiene balcón. Fuera de eso la locación es excelente y el parquímetro barato
ALEJANDRO
Stayed 1 night in Oct 2025
6/10 Okay
Manuel
1 Mar 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Las fotos no hacen justicia a lo que es en realidad. El edificio todavía está en obras, y hasta en 2 ocasiones me abrieron la puerta estando yo dentro sin siquiera tocar a la puerta ni disculparse
Manuel
Stayed 2 nights in Feb 2025
10/10 Excellent
Samantha
9 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo perfecto
Samantha
Stayed 1 night in Nov 2024
2/10 Terrible
Juan Luis
17 Sept 2024
Disliked: Room comfort
Terrible
Terrible, en recepción me comentaron que mi reserva nunca llegó incluso cuando ya estaba pagada, no pudieron resolver y tuve que buscar otro alojamiento.
Nunca contestaron teléfonos y mensajes, tuve que ir directamente.
Esta bonitos los departamentos, solo que si es muy difícil tener comunicación con alguien de la propiedad antes de la llegada, otro punto no tan bueno es que como se encuentra con remodelación y es una zona algo concurrida hay mucho ruido, pero al final todo salió muy bien y pude disfrutar mi estancia.
Definitivamente la propiedad que te otorgan al llegar no se compara en nada a las fotos que te anuncian aquí
Son habitaciones demasiado reducidas y el baño tiene mal olor y por lo mismo al ser pequeñas toda la habitación se inunda con ese olor
Sinceramente no vale la pena el precio
Alex
Stayed 2 nights in Jun 2024
6/10 Okay
BOHYEON
7 May 2024
Liked: Cleanliness, communication
방음이 안 됨
BOHYEON
Stayed 1 night in May 2024
10/10 Excellent
Mariano
23 Feb 2024
Liked: Cleanliness, property conditions & facilities, communication
Brutal! Está increíble solo mejoraría la iluminación de la habitaciones para poder trabajar ahí.
Es Buena opción, la cama es cómoda, sale agua caliebte siempre, la habitación es amplia, pero la comunicación con la propiedas es bastante tardada, se tardan en contestar y El internet es lento
Gonzalo
Stayed 4 nights in Jan 2024
6/10 Okay
Verified traveller
3 Nov 2023
Liked: Cleanliness
Muy bonito, detalles que pueden mejorar
El departamento esta muy bonito, todo es nuevo y en buen estado. La ubicación también esta súper. El único detalle es que se escucha mucho ruido del exterior, y no cuenta con aire acondicionado por lo que al abrir la ventana el ruido es más molesto. El personal muy amable también.
Verified traveller
Stayed 2 nights in Oct 2023
6/10 Okay
Michele
26 Nov 2025
Michele
Stayed 2 nights in Nov 2025
10/10 Excellent
Erick
25 Mar 2025
Liked: Cleanliness, room comfort, communication
Erick
Stayed 4 nights in Jan 2025
10/10 Excellent
Jorge
16 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Jorge
Stayed 1 night in Nov 2024
2/10 Terrible
lopez
5 Nov 2024
Disliked: Cleanliness, property conditions & facilities, communication
lopez
Stayed 1 night in Nov 2024
6/10 Okay
Isaias
19 Aug 2024
Isaias
Stayed 3 nights in Aug 2024
10/10 Excellent
Christian
4 Jan 2024
Christian
Stayed 2 nights in Dec 2023
10/10 Excellent
Norma
18 Dec 2023
Liked: Cleanliness, property conditions & facilities, communication