6/10 Cukup Baik
jelena
12 Jun 2025
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The staff at this hotel were truly wonderful—friendly, helpful, and attentive throughout my stay. Unfortunately, the building itself is extremely old and goddy and in desperate need of renovation. The facilities felt run-down and shabby, which took away from the overall experience. If the hotel ever updates its infrastructure, invest in working AC it could be a fantastic place to stay, thanks to the amazing personnel. Alberto was by far the most professional hotel receptionist I’ve ever encountered. He went above and beyond to help guests and truly deserves double the recognition (and pay!) for all his hard work trying to satisfy frustrated customers. Unfortunately, the hotel itself is in desperate need of improvement. There was no air conditioning until June 1st, the shower handle kept falling off, the tea kettle lid was broken, and the entire room was smelly and I felt like stepping back 100 years into a very old establishment. While the staff, especially Alberto, do their best, the building and amenities really let the experience down.
jelena
Menginap 3 malam pada bulan Mei 2025