4/10 Buruk
Francie
Bepergian bersama teman, Bepergian bersama keluarga
22 Jul 2025
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Location wise, it's in a better and safer area of Milwaukee/Brown Deer. Plenty of places to eat at and walmart is a couple minutes down the street only.
Like many other reviews had mentioned, the lobby area is HOT. I booked two rooms and the guy dressed in a black, thick, knitted cardigan somehow missed that and I had to ask about my 2nd room for him to check again. Cleaning staff had confusions about our room because it was marked down for cleaning. Thermostats in the rooms will not go below 63-62 degrees and takes forever to cool down the room. Our key cards for both rooms stopped working after the 1st night. Inconvenient. Stay away from their marketside. We self checkout at the kiosk and the same front desk person above asked for our room number after. Mind you, he was there the whole time we were there and didnt even offer a choice of charging the items to the rooms or anything. After checking out, I got a charge to my room for something from there that was $7 more than what we paid for at the kiosk. Calling the GM took about 4 tries to be able to get a refund and even then he sounded like doing so is such an inconvenience to his schedule. Train your people better and get rid of the kiosk if you're still going to charge customers anyways. First and last time here. I will not recommend it to anyone based on my overall experience here.
Francie
Menginap 2 malam pada bulan Juli 2025