Minneapolis - St. Paul hotel guide. Sonesta Hotel hotel in Minneapolis - St. Paul, Minnesota

"Clean rooms but something was wrong with the A.C. Unit"

"Upon entry we received no greeting. But even a simple good evening. The individual that was checking guest in looked as if she totally hated her job. Just looking at her computer screen, punching keys, etc. No explanation of breakfast, fitness room or pool hours, nothing. Just a $100 incidental fee, which is ludicrous. AND a $15 parking fee to park on their property. The bathroom door could barely be opened. It dragged on the bathroom floor so it had to be literally shoved hard to open. It never opened the whole way so you had to kinda shimmy through. And you had to do the same shove and push to get it to almost close. Now, you can't tell me the hotel didn't know about this. They didn't care to fix it. They choose not to fix it. No coffee maker in the room-"in an effort to reduce one time plastic cup use"! Like, what is that?! "

"We had a great time. Stayed at hotel to go to NBA playoff game. Directly across the street from the Target Center. Fantastic location "

"The rooms are nice and spacious and very clean! Norhing bad to say about this hotel. "

"The staff was very pleasant."

"Room was excellent. Casino was very busy and has good entertainment. "

"Horrific to say the least."

"The room was very clean,friendly staff and great parking. I'll definitely be coming back in the future"

"Get ready to be around Staff that are ready to kick you out for no reason and think they always right other than that room was decent but the experience wasn’t."