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Água Hotels Mondim de Basto

4.0 star property
A peaceful retreat near Arnóia Castle with four swimming pools, where travelers can unwind with garden walks and spa treatments

Choose dates to view prices

Água Hotels Mondim de Basto offers a quiet escape with two outdoor and two indoor pools. Guests can stroll through the garden or book treatments at Água Viva Spa. The hotel features O Tamega restaurant with regional cuisine, and staff ensure comfortable family stays.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp2.044.826
Rp2.167.516 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 12 February:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10.63 for adults and from EUR 5.31 for children
  • A facilities fee includes use of: spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Água Hotels Mondim de Basto have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools and a children's pool. The swimming pool is closed seasonally each year from January 20 until February 12.

How much does it cost to stay at Água Hotels Mondim de Basto?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Água Hotels Mondim de Basto on 25 May 2026 start from Rp2.044.826, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Água Hotels Mondim de Basto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Água Hotels Mondim de Basto?

Self-parking is free at this property.

What time is check-in at Água Hotels Mondim de Basto?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Água Hotels Mondim de Basto?

Checkout is at noon.

Where is Água Hotels Mondim de Basto located?

Located in a regional park, this family-friendly hotel is 8.9 mi (14.4 km) from Sanctuary of Our Lady of Grace and 9.8 mi (15.8 km) from Arnóia Castle. Parque Natural do Alvao is 18.7 mi (30.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 109 out of 225 reviews
Rating 8 - Good. 90 out of 225 reviews
Rating 6 - Okay. 16 out of 225 reviews
Rating 4 - Poor. 7 out of 225 reviews
Rating 2 - Terrible. 3 out of 225 reviews

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the location and relaxed friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great facilities, it’s quite a drive to get there, but it’s worth it. Staff is very friendly.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful locations I’ve ever been to with amazing views from every corner and direction.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
Superou minhas expectativas, certeza que voltarei neste lugar. Quarto limpo, organizado e uma excelente equipe.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fábio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecável
Stayed 1 night in Jan 2026
Verified

8/10 Good

Luís

Liked: Cleanliness, amenities
Sim
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Quase nenhuma opção de comida leve no bar ( â noite )
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Fátima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable, un sitio tranquilo y bonito. A mejorar el Spa, pequeño y el agua no estaba caliente. Gracias
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível Certamente irei voltar
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular. Várias piscinas interiores e exteriores. Óptimo para qualquer altura do ano para uns dias bem passados fora da cidade.
Stayed 1 night in May 2025
Verified

8/10 Good

Sónia

Liked: Cleanliness, property conditions & facilities, room comfort
O hotel é bastante aconchegante, tem uma paisagem linda! Destaca-se pela temperatura ideal na piscina interior para quem vai em família com crianças! Gostamos muito!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Carla

Liked: Staff & service, room comfort

em busca do descanso

descanso - promete
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantástico, total relax. Muy lindo perfecto para descansar.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel a une vue imprenable
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Wilker Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes acomodações.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia correu muito bem, ficamos apenas uma noite, mas foi o suficiente para escapar a confusão da cidade... Recomendo adoramos tudo
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
As expetativas sobre o hotel eram altas, mas fiquei um pouco desiludida. As piscinas interiores eram agradáveis e o quarto fica um pouco aquém. Deviam dar mais instruções sobre o que é obrigatório levar para as piscinas. Fazem os hóspedes pagaram mais do que a respetiva reserva.
Stayed 1 night in Jan 2023
Verified

4/10 Poor

António

Disliked: Staff & service, room comfort

Dofrivel

Atendimento no pequeno almoço muito mau por parte de um colaborador. Não nos indicou a mesa a sentar, e depois de estarmos sentados e já a tomar o pequeno almoço questionou que nos devíamos ter sentado noutra mesa. Incrível a atitude do vosso colaborador
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff muito simpático sempre atento e prestável. Destaque para o Sr Jorge team leader fantástico anfitrião! Pormenores menos positivos: três elevadores para chegar de um lado ao outro, vários hospedes, tal como nós um pouco desorientados dentro das instalações. Marcação para spa , marcação para refeições, se vamos para relaxar ( que conseguimos perfeitamente) não gostamos de ter horas para poder disfrutar das instalações. No geral, destacamos o silêncio no quarto, a paisagem, o atendimento, a simpatia de todos. Muito bom.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Eicher

Liked: Cleanliness, staff & service
Disliked: Amenities
Hôtel très simple et plutôt vieillissant. Équipement des chambres de mauvaise qualité et meubles « IKEA ». Belle vue et belle piscine.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and quiet place
Stayed 1 night in Jun 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Irrepreensível em todos os aspectos

O Hotel é excelente. Os funcionários são muito simpáticos e atenciosos. A paisagem é deslumbrante e as piscinas interiores são ótimas e com vista privilegiada para a serra que circunda o hotel. O pequeno almoço é bastante variado com uma excelente seleção de doces, para além das habituais carnes frias. O quarto é amplo e confortável. Tenciono voltar a este hotel.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Sören

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

This hotel and the surroundings are something between Lord of the rings and Starwars, the scenery is faboulous. The room was comfortable and with a fantasic view. The staff was very helpful and friendly, as all portuguese btw. My dinner, á la carte was a hit, only problem I had to much to eat but will easily do it again.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Muito agradável. soube a pouco
Stayed 1 night in May 2021